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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was Quick, easy and affordable. Very Smooth transaction.
Easy purchase, fast delivery, cards are beautiful,?art is just as pictured
I was a little skeptical when I first ordered. Sometimes some things I have ordered aren't always as they seem from places
Wi I placed my order and was pleased with the promptness and how nice the product was
Every year I give my adult kids and grandkids a memory or something we did together. Sometimes I cannot find the right ornament per what we did, so I turn to Zazzle and create an ornament with photos from our great adventures. They always turn out perfect and bring my memories to life for the kids to remember when I cannot be here to talk about them.
The experience with Zazzle was helpful and at at reasonable
price.
When I sent all of these out with a postage stamp. They all came back to me as not enough postage. I was furious the post office said the envelope is too small to be run through automatic system I cannot believe someone hasn't talked to you about this. You need to make these invites bigger so they can be mailed with one stamp
Tiles were very well packaged and arrived in damaged and are beautiful and as pictured. They were also delivered 2 days before schedule! Something I learned during this remodel project, tile and other construction material, ex 2x4 studs or 6"x6" tile, bought in the USA are NOT those measurements! Zazzle tile (10 of them) IS 6"x6" as advertised, but the tile I bought (6 boxes) in Texas at a tile store advertised as 6x6 were actually 5 3/4" square. FYI world. I would have given 5 stars if they were more affordable.
Sign came in with poor color. Color flakes were coming off withing the cardboard shipper.
Shipping speed was excellent. Arrived much quicker than originally stated.
Labels I ordered turned out better than expected and shipped quickly
Saw the unique item by chance on the site and figured I knew someone who would like it, so I ordered it, gave it to them, and I was right! Well worth the money! I know I'll be ordering from here again.
Generally very nice looking labels. The only criticism I have is that the font should be bolder to make them easier to read.
I loved being able to input my information and see what it would look like on all the invitations! I played around with different cards and fonts for days!
The return address labels were high quality and delivered in a sturdy envelope, thank you!
I was able to make a great choice for a postcard design and receive it timely to write thanks yous in timely manner.
Great product. Loved the ease of designing my save the dates.
Great order experience! The order was easy to place and quick to arrive!
Great labels and delivered quickly. I had these return address labels before and liked them.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.