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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I ordered my grandsons birthday invitations! They're so cute! Just what I hoping for! I will definitely order again!
The design template was easy to use, I created a ID badge with no problem, it was delivered to my house quickly and wrapped securely.
The website was easy to navigate for the products I wished to order. There were many items in the category to choose from. It was an easy shopping experience; the products were received ahead of time & the quality of the items ordered was excellent. I would definitely shop Zazzle again.
I created a custom sympathy card. I was disappointed because it came in a matte finish and thought that it would be glossy. Some of the customization was a bit confusing.
This was my first order. I was very impressed. I will be placing more orders.
Found ordering on line was hard. Gave option of changing size of poster, clicked on choice but it wouldn't accept choice and allow me to complete order.
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The invitations and baby shower card inserts were so cute! Love the product. Unfortunately, just takes awhile to ship. Overall, would plan in advance next time!
Came in a reasonable time and in perfect condition. Love them :)
Beautifully printed stickers and my order even came earlier than expected!
My little girl's first birthday is St. Patrick's Day! So this invitation is simply perfect! It's cuter in person than I realized! Thank you so much!
Everything is great! The post cards are really cool! The experience was great!
I needed to replace a mug that broke and and I found one even better. Order was processed quick and mailed out quickly. I recommend buying from seller
Wonderful experience received exactly what I expected. Would order from again.
The quality of the paper was very sturdy and durable. The print was to be all black, some of the cards came with a bit of red undertones, but other than that it was perfect!
Everything turned put perfect. They had exactly what we needed for our baby shower.
I ordered two sets of return address labels for my kids. I was able to find great designs and they were delivered quickly. The price wasn't too high. Thanks!
Zazzle has a very smooth ordering process, the order came quickly and it was of great quality.
Order was delivered in a timely fashion and they looked just as I wanted. Thank you
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.