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ZazzleReviews 12,548

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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New Jersey
1 review
0 helpful votes
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Invitations
January 25, 2025

I ordered my grandsons birthday invitations! They're so cute! Just what I hoping for! I will definitely order again!

Date of experience: January 15, 2025
Massachusetts
1 review
0 helpful votes
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The design template was easy to use, I created a ID badge with no problem, it was delivered to my house quickly and wrapped securely.

Date of experience: January 15, 2025
Wisconsin
1 review
0 helpful votes
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The website was easy to navigate for the products I wished to order. There were many items in the category to choose from. It was an easy shopping experience; the products were received ahead of time & the quality of the items ordered was excellent. I would definitely shop Zazzle again.

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Custom card
January 25, 2025

I created a custom sympathy card. I was disappointed because it came in a matte finish and thought that it would be glossy. Some of the customization was a bit confusing.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Great experience
January 25, 2025

This was my first order. I was very impressed. I will be placing more orders.

Date of experience: January 15, 2025
Oregon
1 review
0 helpful votes
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On line problem
January 25, 2025

Found ordering on line was hard. Gave option of changing size of poster, clicked on choice but it wouldn't accept choice and allow me to complete order.
M

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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The invitations and baby shower card inserts were so cute! Love the product. Unfortunately, just takes awhile to ship. Overall, would plan in advance next time!

Date of experience: January 15, 2025
Wisconsin
1 review
0 helpful votes
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Love them
January 25, 2025

Came in a reasonable time and in perfect condition. Love them :)

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Awesome stickers!
January 25, 2025

Beautifully printed stickers and my order even came earlier than expected!

Date of experience: January 15, 2025
New Jersey
1 review
0 helpful votes
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This is 1st Birthday perfection!
January 25, 2025

My little girl's first birthday is St. Patrick's Day! So this invitation is simply perfect! It's cuter in person than I realized! Thank you so much!

Date of experience: January 15, 2025
Illinois
1 review
0 helpful votes
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Everything is great
January 23, 2025

Everything is great! The post cards are really cool! The experience was great!

Date of experience: January 13, 2025
North Carolina
1 review
0 helpful votes
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Mug replacement
January 23, 2025

I needed to replace a mug that broke and and I found one even better. Order was processed quick and mailed out quickly. I recommend buying from seller

Date of experience: January 13, 2025
Pennsylvania
1 review
0 helpful votes
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Looks fantastic
January 23, 2025

Wonderful experience received exactly what I expected. Would order from again.

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Thanks
January 23, 2025

Excellent! The print was clear for my mug and the notepad was good. Everything arrived on time.

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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Good Quality
January 23, 2025

The quality of the paper was very sturdy and durable. The print was to be all black, some of the cards came with a bit of red undertones, but other than that it was perfect!

Date of experience: January 13, 2025
Missouri
1 review
0 helpful votes
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Everything was fine
January 23, 2025

Delivery was on time and correct. I had no issues with anything.

Date of experience: January 13, 2025
Illinois
1 review
0 helpful votes
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Great
January 22, 2025

Everything turned put perfect. They had exactly what we needed for our baby shower.

Date of experience: January 12, 2025
Cyprus
1 review
0 helpful votes
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Simple and successful
January 22, 2025

I ordered two sets of return address labels for my kids. I was able to find great designs and they were delivered quickly. The price wasn't too high. Thanks!

Date of experience: January 12, 2025
Virginia
1 review
0 helpful votes
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Zazzle delivers a great product
January 22, 2025

Zazzle has a very smooth ordering process, the order came quickly and it was of great quality.

Date of experience: January 12, 2025
Maryland
2 reviews
0 helpful votes
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Order was delivered in a timely fashion and they looked just as I wanted. Thank you

Date of experience: January 12, 2025