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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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This was the quickest and easiest experience I have had in creating an invitation. They offered many options for the theme I was looking for and made it really easy to complete. Will definitely use them again.
Was very satisfied with my order. Zazzle was quick to deliver goods.
This is the second time I ordered from Zazzle. Both experiences were very positive.
The invitations were exactly as expected. They were processed, mailed and received in a very timely manner
Fun choosing the design and script. Easy to order. Prompt delivery
Invitations came more beautiful than expected and delivered sooner than the estimated delivery date. Wonderful experience!
Was beautifully done just wish it was bigger. Was here sooner than stated.
Exactly as expected and arrived on time. Easy to work with..
Invitations for my sons first birthday were so easy to order and look great!
The order showed up in a timely manner. One of the invites had a small amount of damage but the rest look perfect, so I'm sure it was handler error.
It was easy to design and turned out amazing! We received them so fast!
Beautiful embosser but it was a little smaller than I thought it would be, which means it's a little hard to read our address. But overall the quality is gorgeous and I would buy it again!
I received my order as guaranteed I was happy to receive the items on time
Just as expected. Thank you. Will browse Zazzle again for gifts
Details were on point and very visible. Made my project stand out. Super cute.
I received the mug in a timely fashion and it is in excellent condition.
I had a positive experience with this order and received it quickly.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.