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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I hate being forced to write fifty characters when all I wanted to say was timely delivery
The card said "enclosure card" on the sample and when they personlized it for me that printed "enclosure card" on it also
The ornament came as expected and it was beautiful. Also it came on time
Lots of design options and very easy to modify the template and upload your photos.
Our RSVP cards came exactly as ordered & everything looked great! The shipping was very fast & the follow up to ensure the order arrived as requested was appreciated.
Will definitely order again!
Ordered Christmas cards in Chinese language. Arrived on time and exactly as expected.
Quality products and a quick shipment. Items were as described.
Cards came fast and good quality. I was worried but happy with the finished product.
Delivery was on schedule and the cards look great. Process was easy.
Great looking mug that looked great and was funny and I thought it was funny.
Received four coffee mugs from you all of them were excellent quality, perfect pictures perfectly aligned thank you
I received my cards when expected, the cards were absolutely beautiful!
Great quality products and fast shipping. I love the different variety of cards Zazzle has. They're also affordable.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.