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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Favorite design, the app is easy to use, and the delivery is on time.
Delivered my order in a reasonable amount of time, especially on expedited pre-Christmas shipping. Thanks! The gifts were a hit also.
Everything was as I expected. No mess-ups and the cards were beautiful!
I found what I was looking for at a reasonable price. It was delivered quickly and in fine
Condition. Will shop here again.
Order was exactly what I expected. Happy I could order just one card.
Ordered this ornament to remember our lost grandson, after purchasing the same one for my daughter's family. I just had to have one for myself!
Great products at a great price! I would use them again for other invitations I may need or thank you cards!
I found it he'd to choose a design. But worse, I left off a number in my zip code, so the labels are going in the trash. I wish the maker had quality control! They would have seen that my zip code (all US zip codes!) have 5 digits, not 4.
We were heartbroken; it was just a week before Christmas, and somehow we had neglected to create an RIP ornament for Mabel, our dog who had passed on during the year. It was something we talked about but somehow it never happened, and we were decorating our tree. My other half said, "Well, we'll just think of her," but I wasn't ready to give up. I got online, and within three minutes, using Zazzle, we had an order in for a two-sided coin-shaped ornament for Mabel, complete with some lovely, personalized words, and a fantastic photo of our girl. The process was simple, the experience fast and painless. Thank you so much!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members