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ZazzleReviews 12,718

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Puerto Rico
1 review
0 helpful votes
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Easy site
November 17, 2025

Easy to navigate what I wanted and the finished result was very nice. This was a gift and my friend, who is very picky, loved it. Even my husband said if she didn't want it, he wanted to keep it for us! That is saying a lot!

Date of experience: November 7, 2025
New York
1 review
0 helpful votes
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Super easy to navigate
November 17, 2025

We needed 100 new folders for our business. Downloading pics was extremely easy. Lots of template choices, too. And... I saved $hundreds of dollars over the major competition.

Date of experience: November 7, 2025
Pennsylvania
1 review
0 helpful votes
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Had to change shipping address
November 17, 2025

I realized after I placed the order that I needed to change the shipping address. It was very easy to do and my order made it to the right office.

Date of experience: November 7, 2025
Iowa
1 review
0 helpful votes
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Christmas Card Success
November 17, 2025

Went to Zazzle to find a unique, customizable Christmas card for our business to send out to customers. The website made it very easy to edit the card exactly how we wanted it and it looked very professional when it arrived.

Date of experience: November 7, 2025
Virginia
1 review
0 helpful votes
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Brand new and loving what I've seen
November 16, 2025

No time right now to use my gorgeous tissue design, but once I get started what I bought will be more than incredible... I loved the tissue photo so much, showed a few people at work and a customer took Zazzles website address and probably will order from you as well... so many really wonderful things to see, so hard to chose until the right one shows up which it did. Plan to buy more later. THANK YOU.

Date of experience: November 6, 2025
Minnesota
1 review
0 helpful votes
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Baby shower invitation
November 16, 2025

I love the ease of ordering my invitations and editing to fit what I wanted. Shipping was fast and easy but a little pricey. The quality is great.

Date of experience: November 6, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful business cards
November 16, 2025

My daughter had to help me, with all honesty. I'm older and not that techy. But there were a lot of options to choose from, cards were beautiful and delivered on a timely basis, and cost was great!

Date of experience: November 6, 2025
Ohio
1 review
0 helpful votes
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Amazing gift for all my wedding couples
November 16, 2025

Easy to create, amazing customize flash drives for my wedding couples. They have been a hit with my business for three years. Best move I ever made. Dave from Lifesdigitals photography in Ohio USA

Date of experience: November 6, 2025
Ohio
1 review
0 helpful votes
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Beautiful holiday cards
November 16, 2025

We are so pleased with how our 2025 Christmas cards turned out! The quality is impressive and the cards arrived quickly. We will continue to order through Zazzle.

Date of experience: November 6, 2025
Illinois
1 review
0 helpful votes
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Memorial Thank you Cards
November 16, 2025

The cards were lovely and arrived earlier than expected. Very pleased with my order and would order again if the need arises.

Date of experience: November 6, 2025
Minnesota
1 review
0 helpful votes
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FANTASTIC!
November 16, 2025

The blanket I ordered turned out so amazing and received in a timely manner. I appreciate your service and will recommend your company to everyone I meet. Thanks for such great products and professionalism.

Date of experience: November 6, 2025
Puerto Rico
1 review
0 helpful votes
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Great quality, price and fast service.
November 16, 2025

After ordering some business cards from moo.com and being unsatisfied with the quality, I found Zazzle while searching for alternatives. Great quality, price, and fast shipping. I will definitely continue ordering with them.

Date of experience: November 6, 2025
Mississippi
1 review
0 helpful votes
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User Friendly, Quality finished product
November 14, 2025

I brought in my own custom background and images. The site was easy to use. My business cards turned out fabulous! The whole experience was fun and delivery was fast.

Date of experience: November 4, 2025
Tennessee
1 review
0 helpful votes
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...
November 13, 2025

...>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Date of experience: November 3, 2025
Texas
1 review
0 helpful votes
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Fast, easy, beautiful!
November 13, 2025

Started with a beautiful design and was able to edit it to be perfect for my upcoming wedding! Turned out very beautiful and arrived sooner than expected!

Date of experience: October 27, 2025
Georgia
1 review
0 helpful votes
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Happiness and Light
November 13, 2025

My experience was peerless. It gave me the motivation to start a small banana peeling organization that is now the largest of its kind in Akron, Ohio.

Date of experience: November 3, 2025
North Carolina
1 review
0 helpful votes
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Mouse Pad
November 10, 2025

I love the mouse pad because it has my picture on it. Lol! Why would I not like that. It came quick. The updates were wonderful. Only drawback is that its sticky. Maybe the package it came in or the material used to print it.

Date of experience: October 31, 2025
TT
1 review
0 helpful votes
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Easy and fast!
November 10, 2025

I've used zazzle for the past few years for our Christmas cards and it's always a great experience. Love the variety of options - especially the religious section. They always arrive quickly and exactly as ordered. I also LOVE LOVE LOVE that they keep a list of your contacts for you, very helpful.

Date of experience: October 31, 2025
New York
1 review
0 helpful votes
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Beautiful
November 10, 2025

It was easy to customize and edit my designs how I wanted to; whether it was adding another side or adding details to bring in my colors!

Date of experience: October 31, 2025
Tennessee
1 review
0 helpful votes
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Zazzle ALWAYS does a great job!
November 10, 2025

My memorial photo board is perfect. We wanted to have our Daughter who has passed, be a part of our 40th Anniversary vow renewal in some way and Zazzle helped us do that. This is my 4th order of thongs from them and I have always been happy. Had one issue but they took care of things immediately for me. I will always use Zazzle

Date of experience: October 31, 2025