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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to navigate what I wanted and the finished result was very nice. This was a gift and my friend, who is very picky, loved it. Even my husband said if she didn't want it, he wanted to keep it for us! That is saying a lot!
We needed 100 new folders for our business. Downloading pics was extremely easy. Lots of template choices, too. And... I saved $hundreds of dollars over the major competition.
I realized after I placed the order that I needed to change the shipping address. It was very easy to do and my order made it to the right office.
Went to Zazzle to find a unique, customizable Christmas card for our business to send out to customers. The website made it very easy to edit the card exactly how we wanted it and it looked very professional when it arrived.
No time right now to use my gorgeous tissue design, but once I get started what I bought will be more than incredible... I loved the tissue photo so much, showed a few people at work and a customer took Zazzles website address and probably will order from you as well... so many really wonderful things to see, so hard to chose until the right one shows up which it did. Plan to buy more later. THANK YOU.
I love the ease of ordering my invitations and editing to fit what I wanted. Shipping was fast and easy but a little pricey. The quality is great.
My daughter had to help me, with all honesty. I'm older and not that techy. But there were a lot of options to choose from, cards were beautiful and delivered on a timely basis, and cost was great!
Easy to create, amazing customize flash drives for my wedding couples. They have been a hit with my business for three years. Best move I ever made. Dave from Lifesdigitals photography in Ohio USA
We are so pleased with how our 2025 Christmas cards turned out! The quality is impressive and the cards arrived quickly. We will continue to order through Zazzle.
The cards were lovely and arrived earlier than expected. Very pleased with my order and would order again if the need arises.
The blanket I ordered turned out so amazing and received in a timely manner. I appreciate your service and will recommend your company to everyone I meet. Thanks for such great products and professionalism.
After ordering some business cards from moo.com and being unsatisfied with the quality, I found Zazzle while searching for alternatives. Great quality, price, and fast shipping. I will definitely continue ordering with them.
I brought in my own custom background and images. The site was easy to use. My business cards turned out fabulous! The whole experience was fun and delivery was fast.
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Started with a beautiful design and was able to edit it to be perfect for my upcoming wedding! Turned out very beautiful and arrived sooner than expected!
My experience was peerless. It gave me the motivation to start a small banana peeling organization that is now the largest of its kind in Akron, Ohio.
I love the mouse pad because it has my picture on it. Lol! Why would I not like that. It came quick. The updates were wonderful. Only drawback is that its sticky. Maybe the package it came in or the material used to print it.
I've used zazzle for the past few years for our Christmas cards and it's always a great experience. Love the variety of options - especially the religious section. They always arrive quickly and exactly as ordered. I also LOVE LOVE LOVE that they keep a list of your contacts for you, very helpful.
My memorial photo board is perfect. We wanted to have our Daughter who has passed, be a part of our 40th Anniversary vow renewal in some way and Zazzle helped us do that. This is my 4th order of thongs from them and I have always been happy. Had one issue but they took care of things immediately for me. I will always use Zazzle
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.