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ZazzleReviews 12,539

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Wisconsin
1 review
0 helpful votes
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Good stuff
November 3, 2025

I have been ordering business cards and earring cards from Zazzle for a few months. Always delivered on time and the colors and artwork enhance my products. Good stuff. I recommend Zazzle every time 🌸

Date of experience: October 24, 2025
Maryland
1 review
0 helpful votes
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Pretty…. But
November 3, 2025

Love the product, just as I ordered. BUT, during packing and/or handling someone or something put a giant hole in the box that punctured the sign. I'm grateful it's not on the photo side of the sign.

Date of experience: October 24, 2025
Michigan
1 review
0 helpful votes
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Not quite what I expected.
November 3, 2025

I was happy to receive my business cards rather quickly. But I must say that overall, I wasn't satisfied. While the business cards I purchased look okay, it is not at all what I expected. The picture made me think that the cards would be textured & they are not. So the physical cards in person falls flat.

Date of experience: October 24, 2025
Ohio
1 review
0 helpful votes
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Exactly what I asked for.
November 3, 2025

The cards came faster then I expected and they are going to be exactly what my business needs to move to the next level! Thank you for getting these done so quickly I look forward to needing to order more.

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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Very nice.
October 31, 2025

It may have been a quirk of our computer, but we almost ordered with the 'sample' children on our order plate. O-O-O-o-o-o no. But did catch it, so the order came out just right. Thank you. 😊

Date of experience: October 21, 2025
California
1 review
0 helpful votes
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Beautiful Invitations
October 30, 2025

Made invitations for my granddaughter's birthday. The personalization process was fairly simple. It did not take long from placing the order to receiving the invitations.

Date of experience: October 20, 2025
California
1 review
0 helpful votes
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Beautiful midcentury modern mugs
October 30, 2025

Zazzle offers an amazing variety of midcentury modern inspired coffee mugs. We loved the 15 oz ones we ordered, and just ordered 2 more large and 4 small mugs. They were delivered within the estimated time and were carefully packaged.

Date of experience: October 20, 2025
New Jersey
1 review
0 helpful votes
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Fast delivery, accurate
October 30, 2025

Had to order seating charts for my wedding last minute. Placed an order that was put together accurately and shopped fast! Thank you!

Date of experience: October 20, 2025
California
1 review
0 helpful votes
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Shower invitations
October 30, 2025

I love the overall invitation. I am disappointed that the ink color that I used did not show up well. I designed it, so it is my fault. In the past, I have had companies contact me if they knew what I ordered would not turn out well. Love the invitation itself, Zazzle has a big selection to pick from.

Date of experience: October 20, 2025
Texas
1 review
0 helpful votes
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They did a great job on my card! I would advise you a permanent marker to sign or write any messages inside because the glove prevents the use of any pen. The delivery on the other hand was a hot mess. The post office had footprint and everything all over the package and it was terrible, but the card itself was great!

Date of experience: October 20, 2025
Texas
1 review
0 helpful votes
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Loved the shirt
October 30, 2025

Needed a birthday shirt for my uncle's 80th. Perfect color and shirt had a good feel as well as design. Quick shipping and delivery. Will shop from here again.

Date of experience: October 20, 2025
New York
1 review
0 helpful votes
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Perfect badge
October 30, 2025

The finishing product was exact like the template! Very cutesy! The picture was clear and it arrived way sooner than the expected delivery date!

Date of experience: October 20, 2025
Iowa
1 review
0 helpful votes
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Very Timely
October 30, 2025

I wanted to order Christmas postcards to send out this year. I was excited to see what Zazzle offered! My order came very quickly and I love them!

Date of experience: October 20, 2025
Puerto Rico
1 review
0 helpful votes
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My Go-To for Photo Products
October 30, 2025

The delivery was fast, the product was great and exactly what I ordered. Love having Zazzle as a reliable source for personalized photo products.

Date of experience: October 20, 2025
Missouri
1 review
0 helpful votes
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Perfect
October 30, 2025

My business cards arrived on time and in perfect condition. They look way better in person. And so easy to access my website thanks to the QR code option on the card designs

Date of experience: October 20, 2025
Illinois
1 review
0 helpful votes
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CO-Worker baby shower gift
October 30, 2025

Awesome, Worked out great! Can not wait to see her reaction

Date of experience: October 20, 2025
Colorado
1 review
0 helpful votes
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Love it
October 29, 2025

I've ordered so many things from Zazzle now and I'm wowed everytime! I love how they package things and how it never fails to arrive on time

Date of experience: October 19, 2025
North Carolina
1 review
0 helpful votes
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Awesome experience
October 29, 2025

I ordered business cards for my new salon. The cards are adorable, a great price and got shipped sure fast. Will be exclusively ordering these again

Date of experience: October 19, 2025
Virginia
1 review
0 helpful votes
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Looking like what I want
October 27, 2025

I am very pleased with the business cards I ordered, I wanted to order stickers like the business cards but the site I went to stated that I had not placed an order? Can I order stickers to match the business cards?

Date of experience: October 17, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect!
October 27, 2025

My mom needed new business cards for her event planning business. When we seen this design it was perfect. The process was so easy, the price was amazing, and we received the product within a week.

Date of experience: October 17, 2025