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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I have used Zazzle for years to make tshirts, mugs, calendars, aprons, business cards, and quality prints that feature my original art. I have always been extremely pleased with Zazzle's quality and service.
Amazing product and my daughter loved her customized shoes! LOVED them.
They took a bit of processing time, so plan accordingly - probably give it a good 3-4 weeks. But definitely worth the wait.
The Zazzle site was incredibly user friendly. When my item arrived, the quality was great, but the text was hard to see because of the colors I had chosen (completely my fault). Zazzle honored their 100% customer satisfaction guarantee without queston, and the representative was extremely friendly and helpful. I was able to modify the item and they shipped it to me at no charge. It was the best customer service experience I've had in a long time. Thanks, Zazzle!
I had a lot of fun poking around looking at available graphics, etc. Ordering was EXTREMELY easy and the size-related advice was spot on. The shirt itself was of good quality fabric and the print job was admirable.
Very pleased with this website, sent a gift certificate and recepiant very pleased also. Nice and easy process.
The invitations I designed on line came exactly as they looked. I was surprised by the large font size on the words on the back side of the card, but that must have been my fault. Still they look nice and will be great for our purpose. So glad you had a "flapper" invitation we could use.
Great products and very easy to use. My order turned out more beautiful than expected!
Order arrived in a timely manner and was exactly as stated it would be. I would buy from this site again.
I really loved all of the products I was looking at. But the way you personalize the iPad cases was really hard. I had to choose a case that I could just use the personalized example on the website because I could never figure out how to put my name on anything.
The review of my personalized product is already on the Zazzle site, but to make it short, they reproduced on the product a 1955 black & white photo, taken with a child's box camera of the time, which had been scanned in and cropped, and it came out perfectly with just the text I wanted with it. The first one arrived damaged in shipping, broken handle. A quick E-mail with an attached photo of the damage resulted in a second one delivered within a week, with perfect image just like the first, no hassles and no extra charges. They make a good product and they give excellent service, particularly when one considers we are on opposite coasts of the USA.
Mugs came well padded and in good time. Very satisfied.
First Order received damaged.
Second Order never received, emails ignored.
Don't waste your money, time and stress with these people... buy what you need locally!
I was very happy with everything that i got at Zazzle! Ü Everything got there right in time for Christmas and was in perfect shape! Thank you Zazz! Keep up the great work! Ü
It took a while before the order arrived in the Netherlands (4 weeks). The calander came up to expectations.
The products are good, the delivery is fast. Overall, zazzle is good.
An unbelievable amount of items to put your "personal touch" on.
Loved using this site for Christmas! I was able to get everyone I know personalized gifts that they loved, all from the same place! And for my hard to shop for family, I was able to create something entirely new just for them. Shipping was a little slow (cut it VERY close to Christmas!), but that's probably my own fault for waiting so long! Still love the site, will just order sooner next time!
The case I ordered is just beautiful! The quality is exceptional and I couldn't be happier with it. I show it to everybody I know! Thanks for your great service and excellent product.
I have used Zazzle before, but a friend at work had a coupon code for canvas art and shared it. I immediately ordered a canvas print for my son, of himself and his dog. It was produced very quickly and was perfect, he loved it. Two other orders, I had also ordered with expedited shipping and was disappointed when they didnt arrive by Christmas - I do think the website should be a bit clearer about estimated shipping dates. Also, I would like it if you could preview your items more clearly - its a bit confusing, to make changes and then go back and undo them. Other than that, the site is wonderful, the products turned out very well, and I am waiting on yet another canvas print for my daughter, due to arrive any day. The reason I ordered this last print was because a throw I ordered from a competitor turned out horribly, and this Zazzle order is to replace that. (the other company hasnt even bothered to respond to my note). Thank you Zazzle for consistently good products!... and for caring enough to ask your customers how they felt about your service. Tina Bell
I had a great experience on zazzle.com. I love the way you can customize your picture on a mug or tee shirt by using the virtual toggle switch to center it where you want it, and make it bigger or smaller
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members