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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I was so happy to have my order in time for christmas. My husband watches the "that Metal Show" and wanted a shirt. So I was very pleased when my package arrivied > thanks
This is the third time I have used Zazzle - this time for a custom-designed T-shirt print. I cannot fault their service. The T-shirts are of great quality and very reasonable price. The web site is easy to use and their whole e-commerce system gives excellent feedback on order processing and shipping. Finally they are *prompt* (unlike some other e-commerce web sites!). International orders to Australia take a little over two weeks to arrive at the front door! Zazzle REALLY has its act together!
I am thrilled that I found Zazzle. I was looking for a very particular power boat business card. I spent hours looking at other websites, even for the major chain stores. All I could find was sailboat business cards and others that were not to my liking. Untill I came across your website. I love it! Not only am I pleased with my purchase, but I had to return something and the return and refund process was so easy! I am a fan of your website for life and will certainly be telling others about it!
The product was as described and arrived on time! I would use this site again.
Easy to design stuff, easy to order stuff, great selection!
Their customer service is top notch. They resolved a problem above and beyond my request. I had an issue with the shipping address, and instead of reshipping when the item was returned by the post office, they remade the item and expedited the shipping. The CSR was incredibly friendly and helpful, and the email correspondence was timely. Would gladly do business with them again.
DO NOT BUY ANYTHING FROM THIS COMPANY OR FUNNY T SHIRTS! THE WORST!
I ordered a Skyscrapers of Philadelphia poster I had seen in a Philadelphia restaurant. What they sent was one of the worst photocopies I have ever seen--I could to better by taking a picture with my own camera and getting a blowup from CVS. I didn't think the technology existed to make something so bad--blurred, out of focus--it looked like someone took a picture of the poster from a distance away and had the result blown up. Unbelievable. And much smaller than the size ordered. I had read some reviews that their products were poor quality (blurred and washed out), but I figured a poster is a poster. Apparently, what they are selling are very poor quality reproductions of the original posters. Even so, it's hard to understand how you could make something of such poor quality. I could do better without hardly any effort. BOTTOM LINE--YOU WON'T GET WHAT YOU ORDERED! KEEP AWAY!
This is the 2nd xmas I used Zazzle. Only one mistake, and not only did they fix the error, they let me keep the mistake. The customer service rep was friendly and helpful. They have products that no one else has. I love em'.
The t-shirts I ordered were created and shipped in a very timely fashion and were exactly as I had specified. Great job!
This is the first time I have purchased an item from Zazzle. The product arrived sooner than expected (a plus), well packaged (another plus)and ZZzle kept me informed of the progress of my purchase. Over all an excellent experience!
I found this site easy to use and the product of good quality. I was very pleased and will use zazzle.com again. I especially liked the fact that there was no minimum order and I could customize it.
Other than the shipment being "lost" in the USPS tracking system, they were very helpful, and the order was processed in a very timely fashion.
They have a ton of great products and their customizing is top quality! My shipping was super quick and everything turned out perfect and for an excellent price! I will definitely be back to use Zazzle.com again!
Order was delivered promptly and correctly--that is vital when dealing with online shopping. Thank you and Happy New Year!
The site was easy to use and ordering from it was a breeze. When my order got lost in the mail, the customer service was excellent and I received my reprint just in time for Christmas! Will use this website again!
I was amazed how easy it was to create a card and how quickly I rec'd them in the mail. I found the website fun and fantastic. I will be using you again in the near future and will recommend you to others.
RL Anchorage Ak
I love the variety of Zazzle's products but it seemed to take a long time to get the products. Not sure why other than the products come from different suppliers. Some of the products took about 2.5 weeks to arrive.
Just wanted to say that I got these cherry shoesfor my best friend and she absolutely loved them. I did also 100 percent
I was stressed out trying to find a gift for a friend who likes funny things and another friend of mine told me about this site. I found the perfect present for my friend on here so now I am not stressed out. Thank you for having wonderful gifts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members