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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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A friend recommended this site to me. It was very easy to navigate around and find the product I wanted. Designing my own personalized product was so easy. I had a problem with the shipping, they only sent one product when I had ordered two and the one that was sent wasn't printed very well. Customer service was great, they reissued the order and priority sent me the two products. The quality was so much better, I was impressed with the way they handled the problem. I definitely recommend this site.
The products arrived on time and as described. The recipients were thrilled with these specialtiy items. And I got a great deal!
Item was just as described, delivery just as promised. Would definately order from again.
Pretty good selection, great prices (got everything half off with free ship). The order was filled fast and shipped as promised -- no mistakes. I did contact support because one shirt was shipped separately and I got worried... Support got back to me very quickly with answers and my extra shirt was actually safely on its way.
I ordered the personalized postage stamps of my daughter for our Christmas cards. They were so cute and received so many compliments. Thanks to zazzle for the awesome product.
The card was not just good of perfect, but ZUPER GREAT OUT OF THIS WORLD color, grapics I added from my computer came out perfect, it was like it was made already from a halmark store, you are a great place for cards and for now on, I am doing ALL my cards to my special love ones from here cause you can add whatever you love to your love ones, your THE BEST ZAZZLE!
Awful service. Placed an order on 04/12/11 and stll not received. There is no tracking order to find out where the package is even though delivery charges were extremely expensive. I've emailed their customer service days ago and no reply. Do not use them.
The cards I bought were beautiful and unique and I'm sure all of my friends thought so too.
It was very easy to find what I was looking for and even personalize it.
Once I received the product, it did not fit the iPod Touch that my husband owned. After contacting the support team, they understood and gave me a complete refund of my money. Since they were so easily accessible and helpful, I have definitely used Zazzle since then and will always go to them for my gift needs from now on.
One of the best website I have ever encountered and so good with the printing of all designs submitted, whatever the product. 100% delighted with both print and delivery of any item. THANK YOU ZAZZLE and MERRY CHRISTMAS + HAPPY NEW YEAR TO ALL OF YOU. Thank you also for all your hard work; more sales now website has been updated!
"This was the WORST service I have received in a very long time. I spent hours trying to make a photo to canvas print as a Christmas gift for a friend and even paid extra to guarantee that the order would arrive before Christmas. I was relieved once the order was processed and happy with the outcome. After more than a day I received an order cancellation email with no explanation. After sending two emails inquiring about the reasons for the cancellation with no response, I spent another couple of hours making another one with a different picture thinking that was the problem. Again, a day later and once I think the order has already shipped, I get an order cancellation email. I called and tried to talk to a rep, I was on hold for about a half hour before finally talking to someone who then told me he had no idea why my order was cancelled and suggested I email the customer service people, which I'd already done twice with no response! I will NEVER shop here again!"
My Zazzle orders are well-packed, and always come in excellent condition within a very reasonable time frame.
Shirts were nice, run small, 2 shirts were Christmas gifts, so not sure how the man shirt will fit, the ladies med they sent a childs med, they told me to donate the shirt and they would send me another. I gave the shirts to our local abused womens and childrens shelter and hope to get the other before Tuesday. Printing on both shirts was very nice.
Yes, i was very happy with the experience of ordering with you. You were responsive and timely. Thank you.
MY DAUGHTER A THYROID CANCER SURVIVOR OF 1 YEAR WAS SURPRISED WITH THE ORNAMENT. I'VE GIVEN HER AN ORNAMENT EVERY YEAR SINCE SHE WAS 8. STARTED BY ACCIDENT. WHEN SHE GOT OLDER SHE BEGAN TO GIVE ME ONE. NOW WHEN WE DECORATE OUR TREES WE REMEMBER THE SPECIAL YEARS. GLAD WE CAN REMEMBER THIS ONE WITH A SMILE.
The crew at Zazzle put out a consistently high quality product and the website is really easy to use.
Easy to use site for customizing products. Would like to see more font styles & have the ability to place writing in angles, circles, & wiggles or waves. Horizontal & vertical seem to be the only positions available.
I love the doggie t-shirt I got and being able to have it customized for my lil furbaby! Reasonable prices. I would suggest going up a size larger than the one that says will fit because it came a lil snug.
Love this website for ordering unique gifts! When I was missing an item in one order, I called and they sent a new one within a few days. I recommend them for quick, unique gifts!
Pleased beyond my expectations. All the products I have ordered have been top quality. Just so excited to see each new thing come in the mail.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members