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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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It was super easy to customize and the delivery did not take very long. Good quality as well.
The product arrived early and was personalized perfectly. However it was sent in a bubble mailer with nothing on it saying "do not bend". The post office shoved the package containing a frisbee into the mailbox causing the frisbee to be warped. It was a birthday gift for an ultimate frisbee birthday party. So I don't have time to return it and order another one. Unfortunately we won't be able to use the frisbee in the game as planned
The print was way too small. My own fault i guess. No time to return
So easy to design and order shirts here. Photo and text are perfect! Shirts fit great and are super soft. Price was also very reasonable.
Terrible trying to get order placed and product that came not t all what was expected from the pictures.
Looked exactly like I imagined. I will say we are having to flatten it out currently because it came in a little bent. Caulking that up to the shipping but love it overall
The tags I ordered came faster than expected and look great. Originally I tried to design my own but had difficulty editing so went with one of the pre designed tags.
After hosting a friend in Jackson Hole, I sent her a mug as a memento of our visit together. This was her response: " It's absolutely PERFECT! It's exactly what I was looking for. You are such a dear friend. Thank you from the bottom of my heart. I'll think of you and the wonderful mountains with my coffee."
The product was exactly what I wanted and it showed up in my mailbox. 2 days before the expected delivery date, thank you. 😃😃😃
I ordered a custom license plate frame. The pattern came out fine (White lettering on black background. Almost impossible to mess up) but the frame itself wasn't a frame, it was a chintzy aluminum plate that bolts on top of the license plate, not a true frame. Grotesquely overpriced for the garbage product received.
I wanted to update the look of my earring display cards. I am able to incorporate Both my logo and a little about my small business to current and future customers. I absolutely love how these came out. They look feminine AND professional.
I thought the custom options were awesome but when my print arrived it was off center. I guess I thought someone would shift the image. But I can still use it.
I found exactly what I was looking for and was able to customize them for my wedding. Communication was clear and shipping was quick.
I've used Zazzle twice now and both times my custom items turned out excellent! I can't recommend this service more. Give it a try. Items make great gifts or keep them for yourself.
My son wanted his design on a t-shirt and got it in about a week. I wish the women's 100% cotton color selections were the same as youth and men, but overall a fabulous experience!
These labels are fabulous! I am not very techy and this was so easy to do so I'm thrilled at how they turned out. It took me about a minute to create and they were delivered quickly. LOVE.
The ordered frame arrived early. My friend whom I gave the frame to loved it.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.