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ZazzleReviews 11,980

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Washington
1 review
0 helpful votes
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Super easy and fast delivery
September 14, 2025

It was super easy to customize and the delivery did not take very long. Good quality as well.

Date of experience: September 4, 2025
Tennessee
1 review
0 helpful votes
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Good product poor packaging
September 14, 2025

The product arrived early and was personalized perfectly. However it was sent in a bubble mailer with nothing on it saying "do not bend". The post office shoved the package containing a frisbee into the mailbox causing the frisbee to be warped. It was a birthday gift for an ultimate frisbee birthday party. So I don't have time to return it and order another one. Unfortunately we won't be able to use the frisbee in the game as planned

Date of experience: September 4, 2025
Iowa
1 review
0 helpful votes
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Disappointed
September 13, 2025

The print was way too small. My own fault i guess. No time to return

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Great shirts
September 13, 2025

So easy to design and order shirts here. Photo and text are perfect! Shirts fit great and are super soft. Price was also very reasonable.

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Never again.
September 13, 2025

Terrible trying to get order placed and product that came not t all what was expected from the pictures.

Date of experience: September 3, 2025
Washington
1 review
0 helpful votes
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Exactly what I was expecting
September 13, 2025

Looked exactly like I imagined. I will say we are having to flatten it out currently because it came in a little bent. Caulking that up to the shipping but love it overall

Date of experience: September 3, 2025
Washington
1 review
0 helpful votes
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Cute gift tags
September 13, 2025

The tags I ordered came faster than expected and look great. Originally I tried to design my own but had difficulty editing so went with one of the pre designed tags.

Date of experience: September 3, 2025
Wyoming
1 review
0 helpful votes
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The Perfect Gift
September 13, 2025

After hosting a friend in Jackson Hole, I sent her a mug as a memento of our visit together. This was her response: " It's absolutely PERFECT! It's exactly what I was looking for. You are such a dear friend. Thank you from the bottom of my heart. I'll think of you and the wonderful mountains with my coffee."

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Super fast
September 13, 2025

The product was exactly what I wanted and it showed up in my mailbox. 2 days before the expected delivery date, thank you. 😃😃😃

Date of experience: September 2, 2025
Nevada
1 review
0 helpful votes
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Garbage-tier product
September 13, 2025

I ordered a custom license plate frame. The pattern came out fine (White lettering on black background. Almost impossible to mess up) but the frame itself wasn't a frame, it was a chintzy aluminum plate that bolts on top of the license plate, not a true frame. Grotesquely overpriced for the garbage product received.

Date of experience: September 3, 2025
Georgia
1 review
0 helpful votes
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I wanted to update the look of my earring display cards. I am able to incorporate Both my logo and a little about my small business to current and future customers. I absolutely love how these came out. They look feminine AND professional.

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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September 13, 2025

...

Date of experience: September 3, 2025
Virginia
2 reviews
1 helpful vote
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Simple print
September 13, 2025

I thought the custom options were awesome but when my print arrived it was off center. I guess I thought someone would shift the image. But I can still use it.

Date of experience: September 3, 2025
Maryland
1 review
0 helpful votes
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Awesome
September 13, 2025

Amazing, received shirts quickly and they fit well, love them

Date of experience: September 2, 2025
Pennsylvania
1 review
0 helpful votes
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Great signs
September 13, 2025

I found exactly what I was looking for and was able to customize them for my wedding. Communication was clear and shipping was quick.

Date of experience: September 3, 2025
Ohio
1 review
0 helpful votes
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Keychain
September 13, 2025

Very good product, fast shipping. Would definitely use this site again.

Date of experience: September 3, 2025
Virginia
2 reviews
0 helpful votes
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Great service!
September 13, 2025

I've used Zazzle twice now and both times my custom items turned out excellent! I can't recommend this service more. Give it a try. Items make great gifts or keep them for yourself.

Date of experience: September 3, 2025
Illinois
1 review
0 helpful votes
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Amazing!
September 13, 2025

My son wanted his design on a t-shirt and got it in about a week. I wish the women's 100% cotton color selections were the same as youth and men, but overall a fabulous experience!

Date of experience: September 3, 2025
Texas
1 review
0 helpful votes
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Business Labels
September 13, 2025

These labels are fabulous! I am not very techy and this was so easy to do so I'm thrilled at how they turned out. It took me about a minute to create and they were delivered quickly. LOVE.

Date of experience: September 3, 2025
California
1 review
0 helpful votes
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Memorial pet photo collage
September 13, 2025

The ordered frame arrived early. My friend whom I gave the frame to loved it.

Date of experience: September 3, 2025