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ZazzleReviews 12,547

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Texas
1 review
0 helpful votes
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My name and address are so tiny that I can barely read them, and there is extra blank space that could have been used to enlarge the print. The golf car picture could have been smaller so that the writing could have been larger. I love the golf car picture so much, but I'm very disappointed in labels that I can't use.

Date of experience: March 10, 2025
Zazzle S. Zazzle Rep
8 months ago

Hi Patty,

I'm really sorry to hear about the issues with your recently placed label order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Wisconsin
1 review
0 helpful votes
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Music calendar
March 20, 2025

I absolutely love my new calendar. Delivery was fast. I will order from them again.

Date of experience: March 10, 2025
Michigan
1 review
0 helpful votes
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Great experience and wonderful lay out. I would definitely recommend for anyone else

Date of experience: March 10, 2025
Oregon
1 review
0 helpful votes
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Zazzle has a lot of cute/creative/classy invitation options. Easy to filter, customize, and produce…very little effort to create a "wow!" Invitation for your special event. I have ordered birthday, tea party, holiday party, and dim sum party invitations. Also, I used Zazzle for my holiday cards. I am a highly satisfied customer!

Date of experience: March 10, 2025
Washington
1 review
0 helpful votes
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It was a great experience, easy to customize my order and ordering was as simple as could be

Date of experience: March 10, 2025
Illinois
1 review
0 helpful votes
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Ukraine solidarity sweatshirt
March 20, 2025

Thank you for making this product, a replica of the shirt Volodymyr Zelenskyy wore at the White House on Feb. 28, available for purchase.

Date of experience: March 10, 2025
Minnesota
1 review
0 helpful votes
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Baby Brunch Invitations
March 20, 2025

The invitations are beautiful and as described. They easy to personalize.

Date of experience: March 10, 2025
Illinois
1 review
0 helpful votes
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Would Recommend!
March 20, 2025

Easy to order, good quality, arrived on time. I highly recommend!

Date of experience: March 5, 2025
Oregon
1 review
0 helpful votes
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Quick and wasy
March 20, 2025

Ordered wedding invites and they were so easy to do, arrived quickly, and are so pretty!

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Puppy baby shower inserts
March 20, 2025

Quick, easy, absolutely adorable! I ordered the "cheapest" version and was very happy with the quality. The little puppy prints on the back of the cards are a nice touch."

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Cute personalized labels
March 20, 2025

I was able to personalize my maple syrup labels and get them within a few days of ordering. I am super pleased.

Date of experience: March 10, 2025
Connecticut
1 review
0 helpful votes
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Very fast and nice product
March 20, 2025

Was easy to go through the online experience thank you very much

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Fast and efficient
March 20, 2025

Excellent experience. Item came in a timely matter and was just what I ordered.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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We recieved the shirts in a timely fashion - however the Ladies M shirt is more like a S or extra small. Very disappointed in the shirts.

Date of experience: March 10, 2025
Zazzle S. Zazzle Rep
8 months ago

Hi Dalee,

I'm really sorry to hear about the issues with your recently placed shirt order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Nevada
1 review
0 helpful votes
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Easy peasy
March 20, 2025

I had a small order that I placed not too long before a trip, so I was hoping to be able to get my shirts as quickly as was estimated; and I was also hoping that they would be exactly as I ordered without any issues because I would not have time to send them back with changes. I'm happy to say they arrived in just a few days and they were perfect- just as I had designed and ordered so I couldn't be more pleased with my purchase!

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Quick ship
March 20, 2025

My order was shipped quickly after it was ordered and they turned out great for my engagement party favors.

Date of experience: March 10, 2025
New York
1 review
0 helpful votes
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Great service!
March 20, 2025

We really liked our order! The only thing we wished was better was the thickness of the paper.

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent product
March 20, 2025

We LOVE our invites for our child's first birthday. They are exactly what we wanted.

Date of experience: March 10, 2025
Maryland
1 review
0 helpful votes
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Great product
March 20, 2025

I ordered thank you cards for my baby shower turned out great

Date of experience: March 10, 2025
Pennsylvania
1 review
0 helpful votes
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Very nice shirt
March 20, 2025

Had no problems ordering what u wanted. It arrived on time and was nice material

Date of experience: March 13, 2025