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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The order came faster than we expected. The order was good and correct
I ordered shirts for an upcoming group cruise and the printing and quality was exactly what I had anticipated. Nice shirts, good pricing, and a quick turnaround time. Great experience.
I made my invite from a template that was perfect for the Rehearsal Dinner. Delivery was fast and the invites were just as described. Would definitely order from here again.
The end result was exactly as described on the site. The only negative I can offer is that the design abilities on the back of the postcard were extremely limited. More functionality would be welcome.
Great quality, happy with the delivery time. However I expected the earring holes on card to be punched and it wasn't.
Fast service and very well priced. The cards and envelopes are great quality and came out just perfect.
I'm very happy with creating it, to receiving it. It was the exact invite I was looking for.
Dazzle site was user friendly, reasonably priced and good quality.
Shopping on the site was so easy. Shipping was a reasonable charge. The shipping was fairly quick. I would ship this site for gifts for my son again.
Was easy to make the invitation had lots to choose from liked everything that was on the site. Thank you
These invites were a fun design that is perfect for our theme. I love that we were able to customize them to make them that much more perfect. The cardstock is great and has a nice thickness to it and make this feel high quality. Love it!
The template was easy to work with and edit. The product came quickly even with a large order and in secure packaging. Will be ordering again!
The color on invitation is beautiful.
Paper quality is excellent.
Invitations arrived on the date stated when purchased.
So happy with my purchase!
It was very easy to order and customize. Love the design and how it matches my couples shower theme perfect
It was a very smooth easy and quick process to order and receive
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.