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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I love the wide selection of products available to us. Especially the bumperstickers. The stickers I received were great!
Very happy with the business cards I ordered. There was a great design choice. Received the cards very promptly.
They have so many cute things and they ship fast...
I've ordered many things from Zazzle I love being able to design my own items and they are always good quality workmanship and materials. The speed of delivery never ceases to amaze me. I will continue to buy from Zazzle whenever I need something unique or personal.
Very fast service and delivery. Easy to use website, product ordered was just as I created it. Would definitely use again.
They are nice, the fonts could have been a little darker.
The prices are good, shipping was pretty quick and I liked the quality of the shirts I got. Ordered a few things in different shipments but one of the items was not received. They handled the situation to a point that exceeded my expectations. I would highly recommend doing business with them.
Ouch! Low Quality! There's a lot of lip service paid to how much quality control they have. But if that's true how did my t-shirt - that had some of the printing messed up - get ok'd by their quality control people? Just seems like if the printing doesn't work on part of the shirt that they would see it. If they are looking...
If you do a custom job be careful about which graphic you use. Their design software can be deceiving. The pic that I used (a contrasty drawing) looked the same as the words on their design website. But on the t-shirt it came out much lighter than the wording. I wouldn't buy from them again...
Never order anything from this website, especially if you need it in a hurry. Their shipping process is very confusing and costly. I paid for "express" shipping on Thursday and I received the item on Monday at 6pm. I do not call that express shipping. I called UPS and they said that zazzle has a deal with them that they only deliver on business days. My product was within 20 minutes of me on Saturday, but because of zazzles policy, UPS couldn't deliver it until Monday, even though I paid extra for delivery. I received no satisfaction from zazzle. They could have cared less. Please be careful when ordering from them. Buyer beware!
I've ordered from Zazzle & been very happy with the quality & uniqueness of the product. They have products there you can't find anywhere else. I like that!
The website was flakey and often had to be reloaded. Once the frustration of ordering the product was over, there was the waiting period. This was one of the slowest deliveries I can recall. When the stuff got there (printed material) it looked quite amateur. I would not recommend this site. The quality would be better if you made the same stuff on your ink jet printer.
Avoid Zazzle. Their site is incredibly buggy whether running chrome, firefox or safari.
It takes alot of time to create an order and then to receive an email a couple days later that the order is cancelled because the logo won't render is unacceptable. Why not simply provide us an email asking for a new logo to be submitted? So, had to create another order and we'll see if that goes thru and arrives on time.
Terrible service. I ordered a t-shirt with a pumpkin on it over two weeks ago and it still hasn't come. I don't need it now as Halloween has been and gone. It says on their website 3-5 days for delivery. When you look at the small print it says 3-5 days after manufacture and manufacture can take up to 12 days. Waste of time. Stay away!
This place reviews the content of your photos for "appropriateness". They have rejected fine art images because abstract characters could be perceived as being nude if you really stretched your imagination.
I ordered a set of buttons to use as party giveaways. I was pleased with the ease of the webiste, the communication upon receiving my order, processing my order and shipping notification. The buttons arrived on time, they were just as I expected them to be and they were a huge hit! Also, I found similar items at other websites but Zazzle had the lowest price.
I wanted to order some t-shirts for my daughter with "Toontown" on them and Zazzle was the only site that had them. They were SUPER expensive for a tee but my daughter is worth it so I ordered. The order went smoothly and the shipping was quick enough but DANG the quality SUCKS! For 25 dollars a peoce you would think that print would be better. I mean these are worst than something you would see at a dollar store. RIP OFF!
I'm in love with this site. I used to love it, just because you could design your own products for gifts. It is priced sometimes kind of high--but, it always seemed reasonable compared to other sites that you can create your own product on (vistaprint is one I use to). Plus, I like that you can use more than one promo code, which seems rare. I've only seen that one other time (visiondirect.com). So, I like it a lot. But, now it's even better than it used to be a few years back. You can now build your own store on their website and make money off of your product other people purchase. I created a few t-shirts on there for gifts and decided to save them in my own store. And, I've sold about ten of the t-shirts. Which might not seem like a lot, but to me, it's great, because I get about $2 everytime I sell a shirt. So, it's free money for doing nothing. So, great site! I highly recommend!
BAD website.
I had ordered a mousepad to be delivered to my friend as a gift and the wesite said it would be 15 working days for it to be delivered. It has been 3 more than 3 months now and it still has not been delivered.
Also the website is bad, There is no customer service or contact numbers to call.
The worst website to order anything.
If you're an artist on this site and have a store with Zazzle, if there's ever a problem with anything, you will get minimal help from customer service. They say things like "if this is unresolved we will do what we can to resolve your issue" but it's a lot of hot air. The responses you get from them are to the tune of "we appreciate your patience in resolving this matter" but they go unresolved and if you try to get help again, they become evasive, borderline rude, and never give you a proper response.
Disappointment! I used them for my wedding invitations and RSVP cards. What a disaster. First they didn't ship as specified then when I received them the RSVP didn't even fit in the invitation. These two items were advertised together so you would expect them to work. Well WRONG! Make sure that you give them plenty of time to ship as well as call and make sure the two items truly belong. Zazzle is a hub for people to sell their items through them. Buyer BEWARE
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members