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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The crew at Zazzle put out a consistently high quality product and the website is really easy to use.
Easy to use site for customizing products. Would like to see more font styles & have the ability to place writing in angles, circles, & wiggles or waves. Horizontal & vertical seem to be the only positions available.
I love the doggie t-shirt I got and being able to have it customized for my lil furbaby! Reasonable prices. I would suggest going up a size larger than the one that says will fit because it came a lil snug.
Love this website for ordering unique gifts! When I was missing an item in one order, I called and they sent a new one within a few days. I recommend them for quick, unique gifts!
Pleased beyond my expectations. All the products I have ordered have been top quality. Just so excited to see each new thing come in the mail.
Awesome quality, great prices, so many products! Love it!
I was very pleased with the Ladybug Birthday Invitations Pink... - Customized. They added the perfect touch to my daughter's 1st birthday party invitations.
Ordered 1 mug via zazzle.co.uk assuming they would ship from the UK. But no, it came from the USA. It took 3 WEEKS to get here and when it arrived it was the wrong order! They must have some really incompetent people working on the line because apparently this happens quite a bit. I'm still waiting for a response from them but it's already Dec 12th so based on their turnaround time i won't be able to get my actual order in time for Xmas:(
Furthermore, they don't even have a UK phone number. Their ONLY support number is in the U.S. and i couldn't even get through all the way from Ireland. Does their phone line even work? This company appears to be in serious need of an audit on their trading practices.
Ordered 3 hawaiian ornaments that were personalized, they were very cool and my friends loved them, Will order more next christmas. They have a lot of fun things that make unique gifts
The prices are great, the merchandise is awesome, and I received my order in VERY quickly! Thank you guys! I will be a returning customer! =D =D
So many fun options - I am glad I had a specific product line in mind.
"Adopt-a-Poody" gave me a starting point.
I am mildly disappointed the postage is so darn expensive for one sheet though.
I will be back, since zazzle also belongs to the iGive and GoodSearch networks!
My basic keychains were higher quality than I imagined and I am very satisfied with the item, prices and fast order. I have since ordered new products after testing this company with my first order. Thanks for being such an easy and fun site to utilize! I have recommended you on my facebook page!
Prompt service. Just what I wanted. I think my son will love it.
Just perfect... easy to order, great price and quality, came fast
It was very easy to order. The shirts all looked great and it was hard to choose which one to buy. I was even able to use a coupon code to get 20% off which was unexpected.
I absolutely loved the holiday cards I ordered from Zazzle. I was very happy with the quality of paper and the ease of customizing my photo cards.
Order arrived promptly, packed extremely well. Mugs are adorable and perfect-great quality.
Save the date magnets were high quality, better than expected. Shipping was prompt. I will definitely order my invitations from Zazzle.
Interestingly enough, when I was asked if I was satisfied with my experience and clicked "no", I was brought to an invalid link. When I clicked "yes" I was brought here. Hmmm. Well, after a bad 2010 experience in which my 10 not customized christmas cards took over a month just to ship, I thought I would give Zazzle another chance. This time I placed another order of about 10 or so Christmas cards. I received the cards. Yay Zazzle... Ohh, but the envelopes. I was mailed fewer envelopes than the cards I purchased. Come on Zazzle. Booo
Its a shame because I think the cards available are quite clever and cute. They just make it near impossible to mail them out to your kith and kin without a hitch.
Googled an odd ball t-shirt and they had it. The web site was easy to use and we ordered it right then. Showed up a couple of weeks later and it was exactly as described on the website. Very happy with the shirt.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.