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ZazzleReviews 11,782

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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Kentucky
1 review
1 helpful vote
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Thought the website was easy to navigate. When customizing, it was hard to tell if the customized words were actually registering ok; but, final product looks GREAT! :)

Date of experience: December 8, 2011
Illinois
1 review
1 helpful vote
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Just what I was looking for. The t-shirts were of very good quality and the printing was very good.

Date of experience: December 7, 2011
Arizona
1 review
2 helpful votes
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Good experience, but for the fact that I keep ordering! Hint for others: When you receive your order with a $10.00 off coupon, don't wrap it along with the Xmas present item. You may need it for another order. Duh...

Date of experience: December 7, 2011
Minnesota
1 review
1 helpful vote
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I got my order in a tim ely manner and in excellent condition and will definitely visit this site and make more purchases in the future.
Juneann, SC

Date of experience: December 7, 2011
Ohio
1 review
1 helpful vote
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Love ordering from Zazzle. Highly recommended. Products are as advertised & arrive quickly.

Date of experience: December 7, 2011
Pakistan
2 reviews
1 helpful vote
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It is an amazing website that has so much to offer.
Would definetely recommend this site to everyone.
Very satisfied with the final products.

Date of experience: December 6, 2011
NL
1 review
2 helpful votes
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I love the wide selection of products available to us. Especially the bumperstickers. The stickers I received were great!

Date of experience: December 4, 2011
GB
4 reviews
1 helpful vote
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Very happy with the business cards I ordered. There was a great design choice. Received the cards very promptly.

Date of experience: December 4, 2011
New York
1 review
1 helpful vote
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They have so many cute things and they ship fast...

Date of experience: December 3, 2011
Ohio
1 review
2 helpful votes
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I've ordered many things from Zazzle I love being able to design my own items and they are always good quality workmanship and materials. The speed of delivery never ceases to amaze me. I will continue to buy from Zazzle whenever I need something unique or personal.

Date of experience: December 3, 2011
Minnesota
1 review
1 helpful vote
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Very fast service and delivery. Easy to use website, product ordered was just as I created it. Would definitely use again.

Date of experience: December 3, 2011
Texas
1 review
0 helpful votes
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They are nice, the fonts could have been a little darker.

Date of experience: December 2, 2011
New York
2 reviews
2 helpful votes
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The prices are good, shipping was pretty quick and I liked the quality of the shirts I got. Ordered a few things in different shipments but one of the items was not received. They handled the situation to a point that exceeded my expectations. I would highly recommend doing business with them.

Date of experience: December 2, 2011
New Jersey
1 review
1 helpful vote
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Ouch!
November 29, 2011

Ouch! Low Quality! There's a lot of lip service paid to how much quality control they have. But if that's true how did my t-shirt - that had some of the printing messed up - get ok'd by their quality control people? Just seems like if the printing doesn't work on part of the shirt that they would see it. If they are looking...

If you do a custom job be careful about which graphic you use. Their design software can be deceiving. The pic that I used (a contrasty drawing) looked the same as the words on their design website. But on the t-shirt it came out much lighter than the wording. I wouldn't buy from them again...

Date of experience: November 29, 2011
New York
1 review
1 helpful vote
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Never order anything from this website, especially if you need it in a hurry. Their shipping process is very confusing and costly. I paid for "express" shipping on Thursday and I received the item on Monday at 6pm. I do not call that express shipping. I called UPS and they said that zazzle has a deal with them that they only deliver on business days. My product was within 20 minutes of me on Saturday, but because of zazzles policy, UPS couldn't deliver it until Monday, even though I paid extra for delivery. I received no satisfaction from zazzle. They could have cared less. Please be careful when ordering from them. Buyer beware!

Date of experience: November 15, 2011
Massachusetts
3 reviews
6 helpful votes
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I've ordered from Zazzle & been very happy with the quality & uniqueness of the product. They have products there you can't find anywhere else. I like that!

Date of experience: November 7, 2011
Illinois
1 review
2 helpful votes
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The website was flakey and often had to be reloaded. Once the frustration of ordering the product was over, there was the waiting period. This was one of the slowest deliveries I can recall. When the stuff got there (printed material) it looked quite amateur. I would not recommend this site. The quality would be better if you made the same stuff on your ink jet printer.

Date of experience: November 4, 2011
Texas
1 review
1 helpful vote
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Avoid Zazzle
November 3, 2011

Avoid Zazzle. Their site is incredibly buggy whether running chrome, firefox or safari.
It takes alot of time to create an order and then to receive an email a couple days later that the order is cancelled because the logo won't render is unacceptable. Why not simply provide us an email asking for a new logo to be submitted? So, had to create another order and we'll see if that goes thru and arrives on time.

Date of experience: November 3, 2011
GB
1 review
2 helpful votes
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Terrible service
November 3, 2011

Terrible service. I ordered a t-shirt with a pumpkin on it over two weeks ago and it still hasn't come. I don't need it now as Halloween has been and gone. It says on their website 3-5 days for delivery. When you look at the small print it says 3-5 days after manufacture and manufacture can take up to 12 days. Waste of time. Stay away!

Date of experience: November 3, 2011
Colorado
2 reviews
1 helpful vote
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This place reviews the content of your photos for "appropriateness". They have rejected fine art images because abstract characters could be perceived as being nude if you really stretched your imagination.

Date of experience: November 2, 2011