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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Just perfect... easy to order, great price and quality, came fast
It was very easy to order. The shirts all looked great and it was hard to choose which one to buy. I was even able to use a coupon code to get 20% off which was unexpected.
I absolutely loved the holiday cards I ordered from Zazzle. I was very happy with the quality of paper and the ease of customizing my photo cards.
Order arrived promptly, packed extremely well. Mugs are adorable and perfect-great quality.
Save the date magnets were high quality, better than expected. Shipping was prompt. I will definitely order my invitations from Zazzle.
Interestingly enough, when I was asked if I was satisfied with my experience and clicked "no", I was brought to an invalid link. When I clicked "yes" I was brought here. Hmmm. Well, after a bad 2010 experience in which my 10 not customized christmas cards took over a month just to ship, I thought I would give Zazzle another chance. This time I placed another order of about 10 or so Christmas cards. I received the cards. Yay Zazzle... Ohh, but the envelopes. I was mailed fewer envelopes than the cards I purchased. Come on Zazzle. Booo
Its a shame because I think the cards available are quite clever and cute. They just make it near impossible to mail them out to your kith and kin without a hitch.
Googled an odd ball t-shirt and they had it. The web site was easy to use and we ordered it right then. Showed up a couple of weeks later and it was exactly as described on the website. Very happy with the shirt.
Thought the website was easy to navigate. When customizing, it was hard to tell if the customized words were actually registering ok; but, final product looks GREAT! :)
Just what I was looking for. The t-shirts were of very good quality and the printing was very good.
Good experience, but for the fact that I keep ordering! Hint for others: When you receive your order with a $10.00 off coupon, don't wrap it along with the Xmas present item. You may need it for another order. Duh...
I got my order in a tim ely manner and in excellent condition and will definitely visit this site and make more purchases in the future.
Juneann, SC
Love ordering from Zazzle. Highly recommended. Products are as advertised & arrive quickly.
It is an amazing website that has so much to offer.
Would definetely recommend this site to everyone.
Very satisfied with the final products.
I love the wide selection of products available to us. Especially the bumperstickers. The stickers I received were great!
Very happy with the business cards I ordered. There was a great design choice. Received the cards very promptly.
They have so many cute things and they ship fast...
I've ordered many things from Zazzle I love being able to design my own items and they are always good quality workmanship and materials. The speed of delivery never ceases to amaze me. I will continue to buy from Zazzle whenever I need something unique or personal.
Very fast service and delivery. Easy to use website, product ordered was just as I created it. Would definitely use again.
They are nice, the fonts could have been a little darker.
The prices are good, shipping was pretty quick and I liked the quality of the shirts I got. Ordered a few things in different shipments but one of the items was not received. They handled the situation to a point that exceeded my expectations. I would highly recommend doing business with them.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.