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ZazzleReviews 11,745

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Alabama
1 review
0 helpful votes
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Just perfect...
December 9, 2011

Just perfect... easy to order, great price and quality, came fast

Date of experience: December 9, 2011
Kentucky
1 review
1 helpful vote
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It was very easy to order. The shirts all looked great and it was hard to choose which one to buy. I was even able to use a coupon code to get 20% off which was unexpected.

Date of experience: December 9, 2011
California
1 review
1 helpful vote
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I absolutely loved the holiday cards I ordered from Zazzle. I was very happy with the quality of paper and the ease of customizing my photo cards.

Date of experience: December 9, 2011
Iowa
1 review
0 helpful votes
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Order arrived promptly, packed extremely well. Mugs are adorable and perfect-great quality.

Date of experience: December 9, 2011
North Carolina
1 review
1 helpful vote
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Save the date magnets were high quality, better than expected. Shipping was prompt. I will definitely order my invitations from Zazzle.

Date of experience: December 9, 2011
California
1 review
2 helpful votes
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Interestingly enough, when I was asked if I was satisfied with my experience and clicked "no", I was brought to an invalid link. When I clicked "yes" I was brought here. Hmmm. Well, after a bad 2010 experience in which my 10 not customized christmas cards took over a month just to ship, I thought I would give Zazzle another chance. This time I placed another order of about 10 or so Christmas cards. I received the cards. Yay Zazzle... Ohh, but the envelopes. I was mailed fewer envelopes than the cards I purchased. Come on Zazzle. Booo
Its a shame because I think the cards available are quite clever and cute. They just make it near impossible to mail them out to your kith and kin without a hitch.

Date of experience: December 8, 2011
Massachusetts
1 review
1 helpful vote
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Googled an odd ball t-shirt and they had it. The web site was easy to use and we ordered it right then. Showed up a couple of weeks later and it was exactly as described on the website. Very happy with the shirt.

Date of experience: December 8, 2011
Kentucky
1 review
1 helpful vote
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Thought the website was easy to navigate. When customizing, it was hard to tell if the customized words were actually registering ok; but, final product looks GREAT! :)

Date of experience: December 8, 2011
Illinois
1 review
1 helpful vote
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Just what I was looking for. The t-shirts were of very good quality and the printing was very good.

Date of experience: December 7, 2011
Arizona
1 review
2 helpful votes
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Good experience, but for the fact that I keep ordering! Hint for others: When you receive your order with a $10.00 off coupon, don't wrap it along with the Xmas present item. You may need it for another order. Duh...

Date of experience: December 7, 2011
Minnesota
1 review
1 helpful vote
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I got my order in a tim ely manner and in excellent condition and will definitely visit this site and make more purchases in the future.
Juneann, SC

Date of experience: December 7, 2011
Ohio
1 review
1 helpful vote
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Love ordering from Zazzle. Highly recommended. Products are as advertised & arrive quickly.

Date of experience: December 7, 2011
Pakistan
2 reviews
1 helpful vote
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It is an amazing website that has so much to offer.
Would definetely recommend this site to everyone.
Very satisfied with the final products.

Date of experience: December 6, 2011
NL
1 review
2 helpful votes
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I love the wide selection of products available to us. Especially the bumperstickers. The stickers I received were great!

Date of experience: December 4, 2011
GB
4 reviews
1 helpful vote
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Very happy with the business cards I ordered. There was a great design choice. Received the cards very promptly.

Date of experience: December 4, 2011
New York
1 review
1 helpful vote
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They have so many cute things and they ship fast...

Date of experience: December 3, 2011
Ohio
1 review
2 helpful votes
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I've ordered many things from Zazzle I love being able to design my own items and they are always good quality workmanship and materials. The speed of delivery never ceases to amaze me. I will continue to buy from Zazzle whenever I need something unique or personal.

Date of experience: December 3, 2011
Minnesota
1 review
1 helpful vote
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Very fast service and delivery. Easy to use website, product ordered was just as I created it. Would definitely use again.

Date of experience: December 3, 2011
Texas
1 review
0 helpful votes
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They are nice, the fonts could have been a little darker.

Date of experience: December 2, 2011
New York
2 reviews
2 helpful votes
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The prices are good, shipping was pretty quick and I liked the quality of the shirts I got. Ordered a few things in different shipments but one of the items was not received. They handled the situation to a point that exceeded my expectations. I would highly recommend doing business with them.

Date of experience: December 2, 2011