business logo of Zazzle

ZazzleReviews 11,643

4.5

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days
Minnesota
1 review
0 helpful votes
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Great Business Cards!
August 18, 2025

Found these as I'm setting up our new business and they are perfect! In future I will go with the glossy, as the matte made the egg a little less vibrant. They're still perfect but the gloss will make the egg more shiny. The lettering is clear and the white on black for our company name and phone number is sharp. Love them a lot. Thanks for the great order!

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Great Baby Shower Invitations!
August 18, 2025

Great Baby Shower Invitations! They are nice quality and came in the mail quickly!

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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I chose a personalized logo and customized the back and they came in just as I ordered

Date of experience: August 8, 2025
North Carolina
1 review
0 helpful votes
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Products below expectations
August 18, 2025

The Note Cards I ordered (in RED) arrived with a border of "brick BROWN" and many flaws in the coloring around the borders and on the backs of cards.
The Return Address Labels were printed in such light ink and small print that it is nearly impossible to read.
I am a longtime user of Zazzle products, but will be looking for other options in the future.

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Front end good, back end... well
August 18, 2025

Found what wanted and ordered it with relative ease on website, but the 'gift' we sent apparently did not contain the message we had written on the website to be sent with it. Thus, our recipient had no idea who sent it. And she called zazzle only to not get an answer or return call.

Date of experience: August 8, 2025
Tennessee
1 review
0 helpful votes
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Very good experience, fast service lovely product. Thank you for the care you put into the service!

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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D
August 18, 2025

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Date of experience: August 8, 2025
Maryland
1 review
0 helpful votes
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Great experience
August 18, 2025

Order was easy to place, items arrived promptly and were accurate

Date of experience: August 8, 2025
Oklahoma
1 review
0 helpful votes
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Cups
August 18, 2025

Thank you! Wonderful! Perfect! Are as expected, fast service

Date of experience: August 8, 2025
Virginia
2 reviews
0 helpful votes
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Excellent product
August 18, 2025

This was my first time ordering from Zazzle and I wasn't sure what to expect. However, I was pleasantly surprised at the quality of the tissue paper that I order. I had customized my own design and it came out beautifully. The paper is thin, but not so thin that it tears or shreds easily. I will definitely be ordering from this company again.

Date of experience: August 8, 2025
Tennessee
1 review
0 helpful votes
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Almost
August 18, 2025

The paper quality could be better. The card with this paper quality is very temporary-- one will carry them for more than a week... the layout in reality is not the perfect one with the font and size - -some things are almost not readable. I would limit the layout on the back and change the font on the front

Date of experience: August 8, 2025
North Carolina
1 review
0 helpful votes
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Not What I Hoped For
August 18, 2025

Ordered labels for this year's honey production. Labels turned out to be very difficult to read -- black background but contrasting colors were diminished. Was disappointed. Not to mention that the shipping costs were utterly absurd.

Date of experience: August 8, 2025
Pennsylvania
1 review
0 helpful votes
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Very convenient and fast
August 18, 2025

Many options to pick from, great design, very convenient and fast.

Date of experience: August 8, 2025
California
1 review
0 helpful votes
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Great Condition
August 18, 2025

Arrived in time for a wedding in great condition. Exactly as shown in photo online.

Date of experience: August 8, 2025
New Jersey
1 review
0 helpful votes
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Quality Products
August 18, 2025

Our 2nd purchase of kitchen cabinet knobs
You just don't find the quality and designs in any Big Box or hardware stores
These are quality artistic pieces

Date of experience: August 8, 2025
Tennessee
1 review
0 helpful votes
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Turned out great
August 18, 2025

It all looks good. Grateful for helpful customer service and for the free pre-addressed envelopes.

Date of experience: August 8, 2025
Illinois
1 review
0 helpful votes
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Love it! Great quality!
August 18, 2025

Just as I personalized! And the quality is great! Love them!

Date of experience: August 8, 2025
Massachusetts
1 review
0 helpful votes
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Employee of the Month poster
August 18, 2025

Great quality posters and quick delivery been using Zazzle for quite some time now

Date of experience: August 8, 2025
Missouri
1 review
0 helpful votes
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Personalized Camel Playing Cards
August 18, 2025

I ordered personalized playing cards as a gift. They look great!

Date of experience: August 8, 2025
New York
1 review
0 helpful votes
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Excellent invitations
August 18, 2025

Probably should have ordered more, but since the space in our apartment is limited, this is more than enough.

Date of experience: August 8, 2025