Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Love the poster! Excellent quality! The printing was perfect and the paper was wrinkle free. The colors are true and clear. So thrilled with this poster. You won't be disappointed!
I found a really cute recipe binder and cards for an event I am hosting. The items arrived and looked as lovely as they did online. Super happy with my purchases.
Every school year, I buy a new planner for my daughter who is a teacher. I love that it can be personalized with her name, school year and new design. And it's nice that the planner can start with any month too.
It was a great experience and I'm very happy with the final product! All the prints I ordered for my bridal shower are exactly what I had in mind and great quality. I will be purchasing again for more events in the future.
Easy to design but the cards that arrived didn't meet expectations.
Great online experience and quick shipping. Great customer service. They reached out to confirm I received my order as expected.
It was simple. I had an Easy experience. Order was received in a timely manner.
I ordered invitations for a baby shower. Not only were they beautiful but they were of great quality. I will definitely use them again. Thank you
Easy to edit and create the invitations for our daughter's birthday. They turned out great
Paper are thin & the gold pattern was not as good as shown in the picture. Did not exceed my expectation.
Lovely pillow, just a bit overstuffed. There is no zipper on pillow to remove excess pillow filler.
One of my most pleasant purchases from Zazzle, highly recommended
After a disastrous experience printing from Walgreens I was able to get the sign quickly and it turned out great!
Easy shopping on the website.These are unique items that I can only find on Zazzle!
The cards were so cute! I love them! The cards came out with no issues.
It was extremely easy to place order and the cards look professional and definitely will address the purpose ordered
I ordered a personalized recipe binder for my daughter to take to college and the color of the binder does not match what was online at all. It was supposed to be a peachy pink (her favorite color) and it's just a muddied beige. Disappointed.
Our pillows came out great. Fast, easy shipping. Design process was simpler. Very happy
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.