Zazzle has a rating of 4.5 stars from 11,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Quality was great but i was short 5 envelopes so that was a problem. I had to hand deliver 5 without the envelope.
I love my new toothbrush holder, I customized it with my to favorite things: my two Australian Shepherds. And, it came out great
I thought it would be nicer. My thought was it would have actual ruby like hearts instead it was just a photo of them. Not what was expected.
The invitations I ordered were very nice for the price! They were received very quickly as well! I would order from them again!
The card was simple and just what I wanted. The photo quality is great and the card stock is very nice. I would order from this seller again.
Sign was easy to order, quick turn around, beautiful, high quality sign
Creating my button design was easy and fast, My order was shipped and arrived before the promised shipping date. The buttons look great!
I ordered from Zazzle and have never been disappointed in the quality. The mug I purchased is horrible and it is a gift
Hi Yvette,
I'm sorry to hear your mug did not meet your expectations. I have now reached out to you via email to look into this situation further.
I look forward to assisting you and providing a suitable resolution.
Kind regards,
Craig
So easy to find the design I wanted and to personalize it! Arrived early and way better than I thought it would be!
Invitations were easy to customize and easy to order. The product was printed and delivered to my house in less than a week!
The postcard ordered was beautiful. The postcard captured color and clear quality.
Site was easy to work. Quick turn around and reasonably priced
The design is what drew me to the site, the quality was even better than I expected. The shipping time was very fast.
Love the cards I gave to my wedding party inviting them to join me on my wedding so cute and easy to customize
Very impressed with the speedy delivery but the box was half opened. Luckily nothing was missed/damaged.
A fantastic site! Timeliness is excellent. Customer service is fantastic. Stand behind their 100% satisfaction guarantee!
Fantastic workmanship. Fantastic artist. Exceeded my expectations. Thank you for such wonderful service and great workmanship
This company is horrible. Totally misleading website. Cards are tiny and did not have envelopes as depicted in the order process!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Julie!,
I am so sorry to hear of your recent purchase and we would love the opportunity to make this right. I will be sending you an email so we can help look into this!
I look forward to assisting you further!
Thank you,
Zazzle!