Zazzle has a rating of 4.5 stars from 11,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Great fast service with many delivery options! Thank you for you help and service. Got exactly what I asked for.
Quality was great and exactly how I wanted them to come out. The site and customization was easy to use. I would definitely use Zazzle again!
The invites arrived timely and were exactly what I ordered
The quality of paper was great and the colors vibrant
You will not be disappointed with the Business Cards that Zazzle offers. I just love the quality of the cards.
Loved the boxes and invitations with personalization and fast delivery too.
Ordered invitations for my daughters birthday. They were Halloween costumes party invitations. My daughter loved them! They are so cute
This is the second time I have ordered from Zazzle and the service was fast, reliable and exactly as ordered.
This is the second year that I have used Zazzle and I am very satisfied with all of the invitations I have created. Love this company!
I ordered invitations for my daughters quince and the quality as well as the colors of the invitation were great!
It was everything I wanted! It came so fast too! I received the item in my mailbox before I even got notification that it was shipped.
I ordered birthday party invitations for my son's party and it came out perfect! Exactly what I was hoping for.
Love the way the invitations turned out and how easy it was to use the provided template to design them.
My great-grandson's 1st birthday card was great! The online help was just what I needed to create the perfect card.
Invites were perfect … finally! It was not easy to write on both sides on paper. Took many tries.
The website was very clear and detailed. I knew how to figure out how much postage I needed and what size I wanted.
I got a logo on a shirt and mug. The mug came out okay, logo too dark in spots. The shirts were perfect.
Very quick setup and design of id. And Very easy to use and extremely quick shipping. Will definitely be using this site again.
I purchased a custom mask and there is scribble on it and the name is missing letters. I was told I would receive a credit and did not.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
We're truly sorry to hear of the negative experience you've had with us.
We have located your order and we can see that our customer service team has reached out to you in regards to this order.
Thank you,
Elena