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I purchased a custom mask and scribble was on it. Letters in the name are missing. I was told I would receive a credit and I have not. I will never purchase from them again.
I purchased a custom mask and there is scribble on it and the name is missing letters. I was told I would receive a credit and did not.
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Empty.
Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
We're truly sorry to hear of the negative experience you've had with us.
We have located your order and we can see that our customer service team has reached out to you in regards to this order.
Thank you,
Elena