Overview
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Great customer service.the products i received were perfect quality. I would definitely buy from zazzle again
I am extremely pleased with my purchase. Excellent quality, and I received it faster than anticipated.
Great products, great prices, fantastic designs! We got our invites super quick and they were beautiful!
Good product and lots of selections in wedding invitation. I am satisfied. I definitely recommend. Thanks.
Faded color more. Cheap quality, not as pictured/previewed at all. Shambolic.
Wonderful experience fast and looks great. Love that I was able to customize
The shirt is nice. A great way to remember my father. Thank you.
Monet paintings look like mud: muted muddy colors, Truly horrible!
Hi Jonathan,
I'm really sorry to hear about the coloring issues with your recently placed Monet order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
I love how my cards turned out! Great quality and fast delivery.
Came faster than expected and look as presented on the website
They were everything we expected and more. Absolutely beautiful invitations.
My overall experience with Zazzle was great. My invitations looks beautiful and they arrived on time.
Everything came as expected. Packaged well with care and enjoyed the whole process! Thank you!
Quickly arrived and the quality is just as I imagined it would be perfect
Beautiful invitations for a Baby Boy Shower. The print and illustrations are perfect.
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- Redwood City, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Roman,
I'm really sorry to hear about the faded color issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan