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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I ordered a personalized recipe binder for my daughter to take to college and the color of the binder does not match what was online at all. It was supposed to be a peachy pink (her favorite color) and it's just a muddied beige. Disappointed.
Our pillows came out great. Fast, easy shipping. Design process was simpler. Very happy
I was a little worried because I had never heard of the site. I'm simply Google my random item thinking no such odd prop would be available for my alligator Loki cosplay. Well... I was wrong. Zazzle was great: Quick delivery. Good price. Product arrived as described!
I love the clock I ordered, but I was disappointed with both the cost of shipping and the amount of time it took to receive my order. Zazzle generously offered my a code for 20% off my next order, that expired BEFORE my first order arrived. Fool me once...
The process for developing what I wanted was somewhat complicated, but the finished product is wonderful, your shipping was prompt, and I am totally impressed with your company.
Thank you so much for our custom stamp. You made the process a breeze and the stamp turned out great, you guys do good work!
Designed everything the way I wanted it, and it shipped quickly!
Fast reliable delivery from this company. Will do business with them again.
I quickly chose a design, and customized it for myself. I came quickly and perfectly done!
Received my item very quickly and am thoroughly impressed. 👏🏻
Figured the spelling would be checked. 2 words spelled wrong. First customer seen it rite away...
Hello Steve,
We appreciate you bringing this to our attention and are truly sorry for the errors in your order. Please reach out to social@zazzle.com and we will be happy to assist you.
Thanks,
Adam
Loved Zazzle for its user friendly invites and great looking product!
These are really eye-catching. Nice color. Nice font. Priced right. Fast service.
Personalized items add a special touch to any event and Zazzle delivered
I used these ping pong paddles for a wedding gift and they loved them! Would purchase again.
Zazzle is an awesome company to use for any type of invitations or announcements. All the work is done for you! They have wooo many beautiful vibrant designs and templates to use. The site is super user friendly and easy to navigate. I will definitely use this company in the future. The invites color was amazing and the service was super fast. 10 out of 10 I highly recommend!
I love that there is such a variety of products in the line. The additional color options make them even more personalized. What's more, all three of my orders arrived prior to their expected date.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jen, thank you for your honest feedback and for giving us the opportunity to create something special. We’re truly sorry the color didn’t meet your expectations and would love to make this right—please reach out directly at social@zazzle.com so we assist you.
Thanks,
Adam