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From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I created 3 custom pennants and loved how awesome they turned out!
Product was the quality that was expected. S
Shipping was WAY too high for the weight and dimension of the product.
Great! I will definitely cone back Great products!
Item came intact, not bent, and beautiful just as advertised
Great communication and fast turn around! You definitely get your monies worth.
All arrived as described and earlier than expected! I am delighted! Thanks!
I reordered my business cards. I received them on time. I am happy with my order. I don't think it's necessary to feel obligated to write a review just to confirm i received my order
Looking to personalize champagne bottles for an event, I returned to Zazzle to get the job done.
Zazzle had several options with regards to design and colors to choose from and the personalization tool bar could not be easier. I also loved the preview options, so I knew exactly how it would look on my bottle. Thanks to Zazzle and the artist who assisted with my order. It's the little things that make a big impact.
My custom order was made/shipped in super fast time. Looks great. Very happy.
Ordered a bunch of frog tiles for our kitchen remodel. My wife loves frogs! The tiles are well done and the colors are very vibrant. She loves them! Thanks Zazzle
Great quality and it was quick ship! Very good quality of fabric of shirts!
Choosing the right mug and placing my design on it was a super easy experience. I received the mug earlier than the estimated arrival, which was great, and it turned out beautifully.
The wine photo labels arrived early, and I was impressed about the quality. Will order more for champagne bottles to give them to the bridesmaids@ my Son 's wedding, cheers!
Misspelling on card. Paper was not what was expected. I attempted to use live chat without success. May have been a connection issue.
Hi Melicca,
I'm sorry to hear your order didn't meet your expectations and that you were unable to use our live chat.
I will be reaching out to you shortly by email to assist you further with this order.
I look forward to helping you.
Kind regards,
Craig
I ordered a reprint of a 1910 photo I saw in an office building. Print is exactly the same as the one I saw. Looks great and is ready for framing.
Beautiful monogrammed towels and very quick arrival. Love them.
Very happy with the invitations! Easy to edit the template and get just what we wanted! Paper was good quality card stock.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Corey,
I'm sorry to hear that you were not satisfied with the shipping options for your order. I will be reaching out to you shortly to discuss this further and assist where possible.
I look forward to helping you.
Kind regards,
Craig