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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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They are durable. Good price too. Made of a solid peice instead of the front of the basge being glued on like I found with another company.
Arrived earlier than expected and nice quality! Well packaged and pretty image of swans. Was able to personalize which was great. Hard to find 60th anniversary items.
I need special prepared notes for my work. I needed them to be in a pad and to be on quality paper. My instructions were followed to the letter. I really appreciate the quality and the price!
I ordered elopement party invitations. I was able to choose a design that I liked and customize it to match my personality. Shipping was fast and they turned out beautifully.
Special size ordered was excellent quality and came right on time. Great for dorm room wall.
The ease of ordering from Adobe online was great. Also, shipping was quick
I made an order to a title that stated it was a metal shiney card and its not neither its just a regular paper card
Needed Mass cards FAST. They arrived on time as promised and are perfect. Highly recommend.
Shirt looks perfect, just a bit on the small side. Will have to order a larger size.
Easy to navigate site. I was able to customize my order and there were a variety of colors to choose from
Needed to create something fun for my cousin's 40th birthday, and Zazzle delivered! I was able to customize the design easily on my phone and pay for the expedited shipping so the order could show up in time for her party.
The theme for my classroom this year is under the sea and I plan to wear this shirt the first day of school. I really like it. I just ordered another for my assistant
Easy ordering. Fast delivery. It is for a second home so have not experienced it yet. Great follow up!
Zazzle's platform was easy to use and very efficient. I paid for expedited shipping and my order arrived 2 days prior to the tentative arrival date. 10/10 recommended!
Everything was perfect. I'll definitely be ordering more.:-)
Very easy to navigate and use. Fast delivery. Will definitely use again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hello James,
We sincerely apologize for the confusion about the card finish and appreciate you bringing this to our attention. We have sent you a message regarding this.
Thanks
Adam