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ZazzleReviews 12,400

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

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Ohio
1 review
0 helpful votes
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Great badges
August 26, 2025

They are durable. Good price too. Made of a solid peice instead of the front of the basge being glued on like I found with another company.

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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60th Anniversary Ornament
August 26, 2025

Arrived earlier than expected and nice quality! Well packaged and pretty image of swans. Was able to personalize which was great. Hard to find 60th anniversary items.

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
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I need special prepared notes for my work. I needed them to be in a pad and to be on quality paper. My instructions were followed to the letter. I really appreciate the quality and the price!

Date of experience: August 16, 2025
Indiana
1 review
0 helpful votes
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Perfect
August 26, 2025

I ordered elopement party invitations. I was able to choose a design that I liked and customize it to match my personality. Shipping was fast and they turned out beautifully.

Date of experience: August 16, 2025
New Jersey
1 review
0 helpful votes
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Pissaro painting wall decal
August 26, 2025

Special size ordered was excellent quality and came right on time. Great for dorm room wall.

Date of experience: August 16, 2025
Virginia
1 review
0 helpful votes
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Good service
August 26, 2025

The ease of ordering from Adobe online was great. Also, shipping was quick

Date of experience: August 16, 2025
North Carolina
1 review
0 helpful votes
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Invite
August 26, 2025

Very cute. I love the style and design of the invite and my son does too!

Date of experience: August 16, 2025
NL
1 review
0 helpful votes
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.
August 26, 2025

……… …………. ……… …………. … ……… ………….…..…… ………….…..….… ……… ………….…..…… ………….…..…..

Date of experience: August 16, 2025
Pennsylvania
1 review
0 helpful votes
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Product is not as its described
August 26, 2025

I made an order to a title that stated it was a metal shiney card and its not neither its just a regular paper card

Date of experience: August 16, 2025
Zazzle S. Zazzle Rep
2 months ago

Hello James,

We sincerely apologize for the confusion about the card finish and appreciate you bringing this to our attention. We have sent you a message regarding this.

Thanks

Adam

Washington
1 review
0 helpful votes
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Nice selection and quick service
August 25, 2025

Needed Mass cards FAST. They arrived on time as promised and are perfect. Highly recommend.

Date of experience: August 15, 2025
Georgia
1 review
0 helpful votes
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Great!
August 25, 2025

Easy, product was easy to complete and easy to change and review before making final decisions!

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Great Exection of Design
August 25, 2025

Shirt looks perfect, just a bit on the small side. Will have to order a larger size.

Date of experience: August 15, 2025
Virginia
2 reviews
0 helpful votes
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Found what I was looking for
August 25, 2025

Easy to navigate site. I was able to customize my order and there were a variety of colors to choose from

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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Easy to Use & Fast Shipping
August 25, 2025

Needed to create something fun for my cousin's 40th birthday, and Zazzle delivered! I was able to customize the design easily on my phone and pay for the expedited shipping so the order could show up in time for her party.

Date of experience: August 15, 2025
Illinois
1 review
0 helpful votes
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First day of school
August 25, 2025

The theme for my classroom this year is under the sea and I plan to wear this shirt the first day of school. I really like it. I just ordered another for my assistant

Date of experience: August 15, 2025
Tennessee
1 review
0 helpful votes
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Outdoor pillows
August 24, 2025

Easy ordering. Fast delivery. It is for a second home so have not experienced it yet. Great follow up!

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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Grateful!
August 24, 2025

My babies first birthday invitations are beautiful and i appreciate the added few! So grateful!

Date of experience: August 14, 2025
Indiana
1 review
0 helpful votes
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Fast and Efficient!
August 24, 2025

Zazzle's platform was easy to use and very efficient. I paid for expedited shipping and my order arrived 2 days prior to the tentative arrival date. 10/10 recommended!

Date of experience: August 14, 2025
Oklahoma
1 review
0 helpful votes
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Pleased with my purchase
August 24, 2025

Everything was perfect. I'll definitely be ordering more.:-)

Date of experience: August 14, 2025
Nebraska
1 review
0 helpful votes
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Easy to use and fast delivery
August 24, 2025

Very easy to navigate and use. Fast delivery. Will definitely use again.

Date of experience: August 8, 2025