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ZazzleReviews 12,400

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+340
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good service
August 31, 2025

Same as above. You are giving your customers no choice but to complete your survey!

Date of experience: August 21, 2025
Ohio
1 review
0 helpful votes
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Great
August 31, 2025

Good no problems good no problems good no problems no problems till this survey

Date of experience: August 21, 2025
New York
1 review
0 helpful votes
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Beautiful Shower Invitation
August 31, 2025

I was looking for a shower invitation and Zazzle delivered. They had so many options in design and colors. It was easy to figure out how to design the invitation and the end result is perfect. The order arrived quickly as well.

Date of experience: August 21, 2025
Missouri
1 review
0 helpful votes
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Luggage tags
August 31, 2025

They are so cool, I'm getting them for my whole family for Christmas.

Date of experience: August 21, 2025
Wisconsin
1 review
0 helpful votes
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Grand Parents day
August 31, 2025

Very good, it was one of the first religion state to appear on google and had used this website in the past.

Date of experience: August 21, 2025
Florida
1 review
0 helpful votes
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I liked the online editing process—it was easy to customize and design the plate frame just the way I wanted. Unfortunately, the actual frame is quite thin and arrived a little bent out of shape. For the price, I was expecting something more durable. Next time I'll be ordering elsewhere.

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Massachusetts
1 review
0 helpful votes
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High school Reunion Stickers
August 30, 2025

It was very easy to customize the information that I wanted for the stickers. Easy to check out and complete the order I received updates on the shipment and received my order earlier than the estimated date. Very happy with end product

Date of experience: August 20, 2025
Kansas
1 review
0 helpful votes
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I had a very specific fabric print in mind for a project and found exactly what I wanted. The quality of the fabric and the print quality are perfect. Delivery was sooner than expected.

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Business card
August 30, 2025

I had a very good experience. My business cards look beautiful!

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Awesome product, Awesome seller
August 30, 2025

The shirts I ordered were even better in person. Could not complain about quality and workmanship. Highly recommend.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Phone case
August 30, 2025

It was very pretty but I thought it was gonna be more glitter and glam but it was a hard plastic and fit well

Date of experience: August 20, 2025
Minnesota
1 review
0 helpful votes
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Cheap, poor quality products
August 30, 2025

Ties were cheaply made and not ironed well. The ties were definitely not worth the price.

Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
New Jersey
1 review
0 helpful votes
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CUSTOMIZED ID
August 30, 2025

I received a customized ID for my business with logo and QR code. The materials used are good quality that I know it will last long. I am very satisfied with my order. Thank you!

Date of experience: August 20, 2025
Colorado
1 review
0 helpful votes
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Perfect
August 30, 2025

Very good quality and quick delivery. Thank you! Love them and cute

Date of experience: August 20, 2025
Virginia
1 review
0 helpful votes
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Easy and fast
August 30, 2025

The web design on my phone was easy and intuitive, the price was appropriate, and it shipped fast. 10/10 would recommend

Date of experience: August 20, 2025
Idaho
1 review
0 helpful votes
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Great job!
August 30, 2025

Zazzle always does an amazing job! They are quick and if I look at past orders it's saved to easily find again in my account. Thank you, Zazzle

Date of experience: August 20, 2025
South Carolina
1 review
0 helpful votes
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Awesome stamp!
August 30, 2025

The ordering process was so incredibly easy, and my stamp was exactly what I wanted. Highly recommend!

Date of experience: August 20, 2025
Texas
1 review
0 helpful votes
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Better than I expected
August 30, 2025

The product came sooner than expected and I love the quality

Date of experience: August 20, 2025
Kentucky
1 review
0 helpful votes
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It was fun and easy to design my business cards. I'm happy with the product.

Date of experience: August 20, 2025
New York
1 review
0 helpful votes
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Beautiful thank you card
August 30, 2025

The cards came out PERFECT. They were also sent out in a timely manner, which is always appreciated!

Date of experience: August 20, 2025