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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Same as above. You are giving your customers no choice but to complete your survey!
I was looking for a shower invitation and Zazzle delivered. They had so many options in design and colors. It was easy to figure out how to design the invitation and the end result is perfect. The order arrived quickly as well.
Very good, it was one of the first religion state to appear on google and had used this website in the past.
I liked the online editing process—it was easy to customize and design the plate frame just the way I wanted. Unfortunately, the actual frame is quite thin and arrived a little bent out of shape. For the price, I was expecting something more durable. Next time I'll be ordering elsewhere.
It was very easy to customize the information that I wanted for the stickers. Easy to check out and complete the order I received updates on the shipment and received my order earlier than the estimated date. Very happy with end product
I had a very specific fabric print in mind for a project and found exactly what I wanted. The quality of the fabric and the print quality are perfect. Delivery was sooner than expected.
I had a very good experience. My business cards look beautiful!
The shirts I ordered were even better in person. Could not complain about quality and workmanship. Highly recommend.
It was very pretty but I thought it was gonna be more glitter and glam but it was a hard plastic and fit well
Ties were cheaply made and not ironed well. The ties were definitely not worth the price.
I received a customized ID for my business with logo and QR code. The materials used are good quality that I know it will last long. I am very satisfied with my order. Thank you!
The web design on my phone was easy and intuitive, the price was appropriate, and it shipped fast. 10/10 would recommend
Zazzle always does an amazing job! They are quick and if I look at past orders it's saved to easily find again in my account. Thank you, Zazzle
The ordering process was so incredibly easy, and my stamp was exactly what I wanted. Highly recommend!
The product came sooner than expected and I love the quality
It was fun and easy to design my business cards. I'm happy with the product.
The cards came out PERFECT. They were also sent out in a timely manner, which is always appreciated!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.