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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Excellent job done! Easy online ordering. Received before expected date.
Very easy to use, liked all the options and found it was helpful for first time buyers.
Very efficient and ahead of schedule. Thank you! Thank you!
Fast shipping, quality product. I will definitely order again.
Personalized notepads came out great - happy with order and experience.
Arrived on time! Packaged Great! Thank you all! My Mom was Happy!
All good and the item was as pictured. I will buy again...
Invites came fast and exactly as pictured! Cannot wait to send them out!
I had a great experience with Zazzle! I would absolutely order from Zazzle again.
I ordered on Friday and received my order on Tuesday in the mailbox. I would recommend this company. I am not good at cut and pace but this company made it very easy to crop a picture and choose the exact writing on the back of the card.
They are unique and lovely. I had a bit of trouble getting what I wanted on the card but I think it's because I was using my phone. When I switched to the computer, everything was easy.
I am replacing a dock mat that I recently purchased. It was the same one. Unfortunately, it fell into the water and was lost. I was very happy with the design and personalization.
The fulfillment of my order was quick. The packaging was excellent. The delivery was fast. However, I ordered two yard signs and only got one stand. I put the other sign in my window, so that worked out.
The invitations that I chose turned out great and I received them pretty quickly.
I love ordering with Zazzle! The invites are great quality and its an easy process.
My Celebration of life cards for my Mom are absolutely beautiful 😍! I will definitely use Zazzle again! Donna Stevens
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.