Zazzle

This was my first time using Zazzle and I will definitely do it again. Nice selection and relatively easy to sort and select. I would suggest it be easier to find cards and other product template with full edit capabilities so you don't have to go from item to item to check. My daughter LOVES her grad announcements.

My daughter-in-law ordered fabric to be shipped to me. The enclosed paperwork was for someone else's order and the printing of the fabric was totally unacceptable. She contacted them 2 weeks ago to return the material but has received no response. I contacted them but they won't deal with me because she placed the order. The 30 day window for return is closing rapidly. I would nit order from them. For the exorbitant cost of the fabric, I certainly expected better. I tried to attach a photo but it doesn't work.

Terrible service! I ordered a t-shirt on December 4th and it was shipped on December 5th. This was a Christmas present and I wrongly assumed 3 weeks was a more than reasonable time to deliver a small, light package. It arrived today (30th). I also emailed the "customer service" twice and didn't receive any reply or help. Will never shop on zazzle again

Worst customer service. After 18 business days of waiting for my business cards (that should have arrived within 5-12 business days after processing) I called customer support (waited 1.5 hours) just to be told that my cards were 'lost in transit'. They granted a refund but never even apologized for the inconvenience and barely acknowledged this as a negative experience. I asked the rep if they would send another batch of business cards 'on them' and she said 'that's not something that they do'. So after ordering from zazzle i waited 18 business days to receive nothing and had to go to a very important networking event with NO business cards. DO NOT ORDER FROM ZAZZLE-go to vista print!

The website was easy to use. Shipping times were solid. Just cannot read the cards - nobody can - the font is super small. It's embarrassing to hand them out because people think they are charming but cannot read them.

Stay away. I ordered a one towel with lettering printed on it. The site says to give it 12-14 business days to process. It has been over 21 business days and it is still processing. I received an email twice stating that I have been upgraded to the highest shipping method ( how many times can I be upgraded to the highest method, I thought I was already there!) Calling them is a joke hold times are at least 15 - 25 mins. They had no idea when my order would be processed so I cancelled the order entirely. You would think that they would offer something other than 10% off of your next order ( as if I wld order anything from them again) for the inconvenience. I don't know if they have someone walking the order to them from China but ordering with them was a total waste of time and I am so disappointed.

We ordered a few different times through zazzle. The first and second batch of invitations, business cards we used as inserts, and return address labels all turned out perfectly. The last batch of invitations we got though were AWFUL. We had forgotten a few people last minute we needed to invite to our wedding and getting these out was time sensitive. This last batch came in torn packaging, the invitations were all bent and even the printing on the last batch was terrible. A few of the invitations had perfect circles missing in the top layer basically the size of like a cigarette circle you would see burned in a car. Super disappointed in the outcome of the last batch. I've reached out to support and heard nothing back at all.

If I don't get my shipment in of my 3 mugs that have already been paid for will I get a replacement or my money back? So far I have not received them at all. They were ordered on the 1st and, as far I know, were shipped on the 1st. They cost me $16 to $17 or so and all together cost me $59.84 and standard shipping. My order before came just fine. I dunno what in the world.

I recently made my first purchase through Zazzle and I couldn't have been more pleased! The delivery time was awesome, the quality of the product was superb and the price was incredibly reasonable. The ordering process was easy, and the continual email updates regarding the status of my order was A+. The variety of products is amazing, so I'm definitely a customer for life now!

From the start of my order to the delivery, it's been a simple and hassle-free process. Email updates kept me informed of the process. And the final product (wedding program) is just what I expected. I would use this service again.