My daughter-in-law ordered fabric to be shipped to me. The enclosed paperwork was for someone else's order and the printing of the fabric was totally unacceptable. She contacted them 2 weeks ago to return the material but has received no response. I contacted them but they won't deal with me because she placed the order. The 30 day window for return is closing rapidly. I would nit order from them. For the exorbitant cost of the fabric, I certainly expected better. I tried to attach a photo but it doesn't work.
Hi Linda,
We truly apologize for the issues you encountered with this order. That is definitely not the kind of customer experience we strive for and would love the opportunity to make this right. I will be contacting your daughter-in-law via e-mail personally to further assist.
Thank you,
Christine