Zazzle

We ordered wedding thank you photos and they are so terrible we are embarrassed to send them out and will need to order different ones. The paper quality is like thin magazine paper and the printing quality is so grainy that you can't see details in the photos. Would never order anything again and wouldn't recommend. They do offer to return the product but we have to pay the return shipping after already paying $15 for shipping. So we would be spending $30 to get a refund on a $28 product, makes no sense. Very disappointed.

Ordered Christmas gifts on December 3 and it had a ship date of the 7-13 it is now the 19th and still reads "making"! They should be upfront with shipping times! I didn't have a lot of money to spend so I thought I would do a sentimental gift instead... So disappointing. I will never shop at Zazzle again.

Update:
I received an email from Zazzle saying they will ship expedited shipping and I will receive a full refund! I don't think I will get the items in time for Christmas, however I am satisfied if they actually do refund my money...

Ordered bumper stickers that stated "Resist the Socialist NAZIS". With the o in socialist being the hammer and sickle symbol Zazzle stated it was against their content policy. I read their content policy and NOTHING is stated about political content unless it's licensed property (which this isn't). I guess if I were a gay couple I'd have them make my cake and bumper stickers! Obviously if it doesn't match their political views they won't do business with you. Horrible... Good news is, I went to one of their competitors and am a very happy owner of my stickers :)

BEWARE! HORRIBLE! Takes your money then disappears. Sent several emails NO REPLY waited on hold for over one hour. Absolute waste of time and money. Filing complaint with credit card company for my refund. This business will NOT last. Losers

Cancelled half of my items then shipped the remaining items without my consent. Ridiculous shipping cost. Items didn't look that great either. The promotional code for their "apology" they gave me was absolutely useless. Its the same discount on the website. Didn't refund my shipping cost. I never asked for few items to be shipped for a ridiculous shipping cost! I ordered many items and half was only provided. I had better better quality from elsewhere at lower cost. WILL NOT be doing business ever again!

Avoid at all cost.

I have now received several pieces from Zazzle with printing errors. The first, a coffee mug, had its image printed on crooked. I never informed them of this because it was the first screw up and it wasn't terribly crooked. Fast forward a few months, I have just received the replacement for a shower curtain that arrived with a printing error on it. The replacement also has a printing error on it! This tells me; absolutely no one is checking orders! They aren't even honest about it by calling these "scratches". My next stop is to contact the artist who is utilizing this site to print his works. I'm not happy to have my time wasted. Zazzle is neither honest, nor quality, frankly. (With the images I am posting, there are actually two separate shower curtains shown. One has printing errors near the bottom, while the other one is on the truck of the tree in the image. Just so you know it's more than one screw up.)

Terrible experience. I run a business and my employees go into Hospitals and Care homes. We are required to have name badges. I Order all my employees badges and paid for expedited shipping. I look to ensure the order shipped on time and it did not. I sent a request as to where my order was. I was told they needed more information from me. WHAT? You could not have asked 5 days ago? I received no communication from Zazzle about potential issues. I responded with the information they requested and told them the lack of communication was unacceptable and that I expected my order to ship in 2 days. No response from Zazzle. The day they should have shipped, the order was cancelled. No reason no communication. If you NEED products, do not buy them here. They do not communicate at all. Horrible experience. Now I have to fight them for my money back since it has yet to be returned.

I'm sooooo sad. I ordered two shirts with my puppies' faces on them. It was supposed to be part of a surprise for my husband. I ordered them on December 5th and it said the delivery dates would be 12/8-12/12. It is now 12/20 and they still haven't shipped! I contacted customer service twice and they were very apologetic and assured me they would upgrade my shipping. That is nice of them and I do appreciate it. However, it doesn't do me any good if they don't get here before Christmas. I'm losing hope that it's even possible now. This was my first Zazzle order and I am SO disappointed.

UPDATE - Received a response from Zazzle customer service and received a full refund. Thank you.

I've used Zazzle several times and was very happy with their products, until I had to return something. A month ago I ordered a couple of t-shirts. I need to return one of them because it is not true to size (too small). However, you cannot return anything to Zazzle without first getting an RMA #, which you must do by contacting them. I've been trying for over 2 weeks now to get this number without success - 3 online RMA forms, 1 email to customer service (*******@zazzle.com), and 1 phone call (I never actually spoke with a person, I was just on hold for over 26 minutes), and I still have not heard a single word from them. They have a 30 day return policy, so I think they are just waiting me out until the 30 days has passed and they can tell me that it's too late.

I will never buy from them again, which is unfortunate, because I really did like their stuff.

On two occasions I have ordered personalised greetings cards from this company and they gave never turned up. I have emailed them on a number of occasions to ask for a reason and a refund but have heard nothing from them at all. The cards were both for special occasions and this gas been a couple of years apart so no excuse for a specific purchasing time - I feel cheated and gave been surprised at sone if the positive feedback written in reviews.

I was running behind on getting my wedding invitations and zazzle made it super easy to be able to customize using you thousands of designs. I received my invitations two days early than the estimated delivery date I was thrilled!