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Dawnya G.

Contributor Level

Total Points
81

1 Review by Dawnya

  • Zazzle

12/20/16

I'm sooooo sad. I ordered two shirts with my puppies' faces on them. It was supposed to be part of a surprise for my husband. I ordered them on December 5th and it said the delivery dates would be 12/8-12/12. It is now 12/20 and they still haven't shipped! I contacted customer service twice and they were very apologetic and assured me they would upgrade my shipping. That is nice of them and I do appreciate it. However, it doesn't do me any good if they don't get here before Christmas. I'm losing hope that it's even possible now. This was my first Zazzle order and I am SO disappointed.

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Zazzle S. – Zazzle Rep

Hello Dawnya,

I am so sorry to hear about the delay with your shirts. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We will continue to work with out production team to try and get this out to you asap and will be following up with directly via e-mail.

We look forward to assisting you further!

Thank you,
Christine

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