ZapakaReviews 522

The dress was much too small for the size and smelled bad. I tried to return which is extremely difficult. Nothing easy. I wrote an email almost every day for 19 days. There is no easy way to return. I waited 1-2 days between replies-all evasive. They kept saying sure but then not giving me a label or instructions. Last communication said we can give you 10% off to keep it. I was so tired of it, I said yes. Didn't even get that. Now, I have a useless dress I had to keep because they would not just let me return.

The dress I ordered was really pretty but did not fit well and I need to return it. I emailed the service email twice already with my specific order number and haven't heard anything back. They have a time window of seven days but at this rate I won't be able to. I just lost off $100 because they won't respond to the email I sent to *******@servicezapaka one. Don't buy unless you know you'll keep it.

Ordered three dresses that did not fit. Return is impossible using the instructions they give. VM box is full. No response to Whatsapp. Responded to email three days after I sent saying there is a 7 day window, which I had met, asking for more info and pictures. I sent requested info within 6 hours and have received no additional information three days later.

I order a Mermaid Dark Green Long Dress with Appliques beading since 4/23 and paid extra to expedite shipping and my daughter prom is this Wednesday May 10th. I don't understand why I can't speak to a live person or get the correct shipping tracking number. This is very unfortunate because I thought this website was accurate and legit but clearly, it's not. Now my daughter special day is ruined due to the fact that her dress is not here on time for her event. The item order is ZAPAKAUS******* can someone please let me know if the dress is shipped already or to when I am getting this dress or give me back a refund please.

This experience has been the worst! I ordered a dress for my daughter's prom 4/5/23 early enough to receive and alter if needed. I heard nothing until I reached out asking for an update on 4/18/23 I was told the dress was preparing to ship. On 4/25/23 they tried to say my order was delivered but then on 4/27/23 they informed me that my dress wasn't even handed over to USPS. I had to purchase a second dress for my daughter as this dress was not going to arrive on time. The dress finally arrived on 5/1/23 which was to late to get it. I have been trying to begin the return process since 5/1/23 and it is now 5/5/23 and no one will respond. I just want to send the dress back and get my refund so that I can be done with this company. I WILL NEVER ORDER FROM YOU AGAIN.

I appreciate their commitment to sustainable and Eco-friendly materials.

I ordered a dress for a formal event and was impressed with the speed of the shipping and the quality of the dress. It fit perfectly and I received so many compliments. Thank you!

This dress company offers unique and fashion-forward styles that are perfect for any formal occasion. I love that they stay on-trend while still maintaining a classic elegance. I always feel stylish and chic in their dresses.

The craftsmanship of these dresses is impeccable. The attention to detail is evident in every stitch and embellishment. I appreciate the care and precision that goes into creating each piece.

Beautiful, high-end dresses without the hefty price tag. Simply amazing!

I've bought dresses from other companies before and have been disappointed with the quality. But with this company, the dress I received was made with such care and attention to detail. I know I'll be able to wear it for many events to come.

The team was helpful and made sure I had a great experience.

I have ordered several dresses in different styles and fabrics and they have all exceeded my expectations. Beautiful, affordable and high quality. Shipping is fast and returns are accepted with no issues. If you're looking for cute dresses at great prices, look no further!

My order number is ZAPAKAUS*******. I still haven't received any confirmation that my order will be coming. I still don't know if it will be shipped anytime soon. On their website, it says that it should take 6-10 days to ship and it's been longer than that and I still haven't heard back from them. I have emailed multiple times and they still haven't gotten back to me. It sucks because I'm trying to get this dress on time for my prom which is in a few weeks.

I ordered this dress on April 15th and it just arrived yesterday, May 4th. I tried it on and it did not fit at all. The top was too big and it was not what I expected. I tried emailing and calling every number possible but no response. With the limited time to return the dress it is important that I hear back ASAP. My order number was ZAPAKAUS*******.

The material is soft and comfortable, making it a pleasure to wear all day or night.

I absolutely love my new dress! The fabric is high quality and it fits me perfectly. Great purchase!

I love the selection of elegant and affordable dresses at this company. The quality is great, and the customer service is outstanding.

I was pleasantly surprised by the range of styles and sizes available. I found the perfect dress for my event, and I'll be coming back for more.Thanks

Shopping for a dress at this company was a breeze. The staff was helpful. The selection was great, and the prices were affordable.