Zapaka Questions & Answers

Here’s what consumers have asked with answers from Zapaka staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

Is zapaka a scam or a legit company? Is zapaka a scam or a legit company?

Answer:

They are legit, but be careful when you buy what you see on the website is not what you may get.

By Shani C. over a year old

See more answers (7)

Question:

How easy is it to get a hold of customer service at zapaka? How easy is it to get a hold of customer service at zapaka?

Answer:

You can technically get a hold of them via the live chat but they are super unhelpful and slow. Terrible customer service.

By Natasha A. over a year old

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Question:

I ordered a dress a month ago, but still have not recieved any shipping confirmation, when can i expect my order? zapakanl5625

Question:

I ordered a dress a month ago, but still have not recieved any shipping confirmation, when can i expect my order? zapakanl5625

Question:

Do they normally have a fast shipping time.i have hoco on the 7th and i don't know if it'll come in time if i'm ordering it on the 16th

Question:

Uk sale of goods and services law https :// www.gov.uk/accepting-returns-and-giving-refunds#:~:text=within%2014%20days gives 14 days to ask for refund..

Question:

Hi, my daughter is also having difficulty with zapaka customer service, waiting for returns details zapakauk###59

Question:

Hi how do i find out how long my order will be?

Question:

I'm constantly writing emails to zapaka about the dress l received (broken zipper) order no zapakaau33611 how come no one replying to my email?

Question:

When will i get my dress? i ordered it 3/31/23 and had it expedited (with in 10-15 days) for an extra $25.00 and still have yet to receive it.

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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