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Zapaka
Questions & Answers

518 reviews

Here’s what buyers have asked with answers from Zapaka staff and previous consumers.

2
questions answered
0%
answered within 1 day
Question:

Is Zapaka a scam or a legit company?

Answer:
They are legit, but be careful when you buy what you see on the website is not what you may get.
By Shani C., over a year old
See more answers (7)
Question:

How easy is it to get a hold of customer service at Zapaka?

Answer:
You can technically get a hold of them via the live chat but they are super unhelpful and slow. Terrible customer service.
By Natasha A., over a year old
See more answers (8)
Question:

Why do you state shipped within 24 hours and it's beeen 13 days still not shipped? Prom is Saturday she used all her savings for this!

Question:

I ordered a dress a month ago, but still have not recieved any shipping confirmation, when can I expect my order? ZAPAKANL5625

Question:

I ordered a dress a month ago, but still have not recieved any shipping confirmation, when can I expect my order? ZAPAKANL5625

Question:

Do they normally have a fast shipping time.I have hoco on the 7th and I don't know if it'll come in time if i'm ordering it on the 16th

Question:

UK Sale of Goods and services Law https :// www.gov.uk/accepting-returns-and-giving-refunds#:~:text=within%2014%20days gives 14 days to ask for refund..

Question:

Hi, my daughter is also having difficulty with Zapaka customer service, waiting for returns details ZAPAKAUK###59

Question:

Hi how do I find out how long my order will be?

Question:

I'm constantly writing emails to ZAPAKA about the Dress l received (broken zipper) order no ZAPAKAAU33611 how come no one replying to my email?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?