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ZapakaReviews 522

2.0

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Zapaka Reviews Summary

The company has garnered mixed feedback, with some customers expressing satisfaction with product quality and timely deliveries, particularly regarding specific dresses that fit well and met expectations. However, a significant number of reviews highlight serious concerns about customer service, including unresponsive support, misleading return policies, and issues with sizing accuracy. Many customers report frustration over delays in refunds and lack of communication, leading to a perception of the company as unreliable. Overall, while there are positive experiences, the prevailing sentiment suggests a need for substantial improvements in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

service
318
value
256
shipping
278
returns
260
quality
272
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Canada
1 review
0 helpful votes
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No dress
February 22, 2024

Ordered a dress for my daughter over a month ago and has never come! No one will respond and they didn't send any tracking information! The dress was over $200! So mad right now! Worst site I have ever ordered from! Where is my purchase?

Date of experience: February 22, 2024
Massachusetts
1 review
2 helpful votes
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We bought a prom dress. It did not fit well, and the quality was not good, with some stitching issues. We asked for a return and as many other customers we could not get reply to from the customer service. We emailed several times, and they will ignore you hoping you will go away. Don't get fooled by the reasonable prices, you get what you paid for and if you need to return – good luck. I am really surprised that they are still in business.

Date of experience: February 22, 2024
Germany
1 review
0 helpful votes
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Great value for the price
February 22, 2024

I was a little skeptical about the quality of the dress I ordered from this company because the price was so affordable. But when the dress arrived, I was blown away. The fabric was great quality, and the dress fit perfectly.

Date of experience: February 22, 2024
Costa Rica
1 review
0 helpful votes
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Great Fit
February 22, 2024

The dress I ordered fit me perfectly. I didn't have to make any alterations.

Date of experience: February 22, 2024
Finland
1 review
0 helpful votes
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Trendy and Unique Finds
February 22, 2024

If you're looking for unique and on-trend dresses, This is the place to go. I purchased a dress with a bold floral print, and it instantly became a favorite in my wardrobe. The attention-grabbing design and the vibrant colors made me stand out at social events. I can't wait to explore more of their stylish collection.

Date of experience: February 22, 2024
Croatia
1 review
0 helpful votes
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I was looking for an elegant dress for a formal event, and this company delivered in spades. Their selection of V-neck dresses is impressive, with styles to suit all preferences. I fell in love with a floor-length gown featuring delicate beading along the neckline and a flowy chiffon skirt. The dress made me feel like a princess, and I'm grateful for the outstanding customer service I received.

Date of experience: February 22, 2024
Austria
1 review
0 helpful votes
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Beautiful Embroidery
February 22, 2024

The embroidery on my dress was so beautiful. It really added to the overall look of the dress.

Date of experience: February 22, 2024
New Jersey
1 review
0 helpful votes
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Zero should be an option. Bought a prom dress that did not work out. They actively ignored my return request. Do not buy anything from this vendor!

Date of experience: February 21, 2024
Austria
1 review
0 helpful votes
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Perfect for Graduation
February 19, 2024

I was able to find the perfect dress to wear to my graduation at this company. It was exactly what I was looking for.

Date of experience: February 19, 2024
Croatia
1 review
0 helpful votes
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Homecoming Dress Haven
February 19, 2024

Your company is a haven for homecoming dresses. The round-neck dress I got was perfect. I felt beautiful and comfortable.

Date of experience: February 19, 2024
Estonia
1 review
1 helpful vote
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Beautiful Dresses
February 19, 2024

I recently purchased a homecoming dress from this company and it was absolutely beautiful! The quality was great and it fit me perfectly.

Date of experience: February 19, 2024
Austria
1 review
0 helpful votes
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With breathable fabric, 3/4 length sleeves, & a midi hem, this eclectic print dress suits both summer & early fall. It layers well yet remains comfortable as temps fluctuate during transitional weather. A true year-round piece.

Date of experience: February 19, 2024
Costa Rica
1 review
0 helpful votes
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This tunic length dress mixes effortless comfort with flattering style. Wear it to run errands or pair with boots and a jacket for a casual weekend outfit.

Date of experience: February 19, 2024
Malta
1 review
0 helpful votes
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Clean lines, high-quality fabrics and refined tailoring make this blazer dress a timeless go-to. It pairs easily with collared shirts or camisoles for work or beyond.

Date of experience: February 17, 2024
Italy
1 review
0 helpful votes
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Sophistication on-the-go
February 17, 2024

Its blend of viscose and spandex lends this pencil skirt just enough stretch for busy days. It's wrinkle resistant and retains its shape all day whether sitting or standing.

Date of experience: February 17, 2024
Germany
1 review
0 helpful votes
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Made from a lightweight yet durable fabric, this camisole slips easily under blazers and dresses for customizable coverage. The built-in shelf bra provides just the right support.

Date of experience: February 17, 2024
Germany
1 review
0 helpful votes
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As a busy professional, simple yet polished casual wear is a necessity for errand-filled weekends. This tiered maxi hits the elusive balance between breezy and put-together effortlessly. Its floor-grazing hem pairs seasonal sandals or boots with an overlapping v-neck allowing necklaces to peek through. Woven viscose drapes around the body lightly while retaining its swing with each step. After brunch errands, emergency shopping trips and hikes alike, it maintains its easy elegance without straying from the first morning of wear, always keeping me ready to seize new weekend opportunities as they arise.

Date of experience: February 17, 2024
Japan
1 review
0 helpful votes
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Great for Summer Weddings
February 17, 2024

I ordered a dress for a summer wedding and it was perfect. The lightweight fabric kept me cool in the heat.

Date of experience: February 17, 2024
Estonia
1 review
0 helpful votes
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Planning a wedding can be stressful, but finding the perfect bridesmaid dresses was a breeze with you. The color options, the different styles, and the ability to customize the sizes made it easy to accommodate my entire bridal party. The dresses were delivered on time, and my bridesmaids looked stunning. Thank you for making my wedding dreams come true.

Date of experience: February 17, 2024
Denmark
1 review
0 helpful votes
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I needed a glamorous gown for a gala event, and this company came through with flying colors. Their range of evening gowns is astounding, and I settled on a jaw-dropping floor-length dress with a plunging neckline and a dazzling sequin bodice. The gown hugged my curves beautifully, and I felt like a star on the red carpet. Thank you for making me feel like royalty for the night.

Date of experience: February 17, 2024

From the business

ZAPAKA is an international B2C dresses fashion e-commerce platform. The company mainly focuses on women's wear, aims to promptly offer stylish quality products at appealing prices to every user in the world.
Our office is located in Hong Kong and our factory is in China mainland where the products will be sent from. As one of the leading online suppliers of dresses and accessories, our products have enjoyed great popularity throughout the world. Each of our products is made strictly according to the pictures and with high quality. And the finished products will go through a series of inspections before they are sent to you. You can rest assured about that.


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