Zager Guitars number one goal, in my experience, is to make sure the customer is happy! The Guitars are as advertised. They play as smooth as silk or as some might say, like butter. The real test was after playing for 3 hours at night and then the next morning playing again for a while and no finger soreness. No buzz in the strings, barre chords are easy to hold and everyone wants to try that new guitar. Great job Zagers!
Still plays stellar after 14 years. The tone is full.
Projects very well.
I have had many acoustics in my 47 years of playing.
Plays almost as easy as a well set up electric guitar.
It sounds as good as my late friends Martin D41. (Wish he was here to play it.)
Sincerely,
Tom
Being retired gives me time, time to play my Zager! Being retired also means my hand strength is somewhat diminished due to arthritis. That's why I love my Zager so much. It's extremely easy on my hands and fingers, looks great, and sounds fabulous. I've played Martins, Gibsons, and Taylors and my Zager equals or surpasses them in every way. Zager customer service is also top notch. The few times I've had a question I've received an answer within hours. I am one satisfied customer.
I'm 54, I've owned several different moderately priced average guitars over the years. Been playing since I am 9. The other guitars have been okay, but in the back of my mind has been -- I could really take my playing to another level with a better guitar. So I really wanted to buy a premium instrument. But my budget is not so premium! Between the financing and the excellent price, and guarantee, I took the plunge. I am so happy with this guitar, it plays beautifully, both in terms of tone and ease of play. It looks amazing - I got the Black Johnny Cash model. Thanks so much!
Simply put my son and I are in awe of your warranty policy. From the same day response to our inquiry to receiving a replacement within days demonstrates Dennis Zager's commitment to exceptional customer service and excellence in creating his guitars. Years ago many businesses genuinely cared for their customer's, unfortunately that has gone by the wayside. Thank you for setting a standard that exemplifies putting the customer first and standing by your product. It means a great deal to my son and I, you have made a customer for life.
Just received my guitar and i am very happy to open it up tune it and begin to play. It is beautifully made and the sound is rich with a deep resonance. After adjusting the string height it was easy to play. Light touch is all you need. Case was exceptionally made as well. It took awhile to get it because of high demand and pandemic related shortages. The wait was worth it though.
Got it for my grandson and he loves it. According to him it plays much easier than his other acoustic. Glad we got it. It really has a great sound and is very pleasing to the eye. He's motivated to practice more now as he can play better and easier. Their guarantee to please helped eliminate fears of buying without seeing or playing it at first. Will be used at our church worship services. He loves the guitar.
I bought my Zager years ago, on a whim, because I was sure there was no way it could live up to its advertising. Boy, was I wrong! Right out of the case, it played like a dream. In fact, I liked it so much, I bought another one for a gift to a young woman who was just learning to play. The sound on these guitars is smooth and mellow and the action is awesome. What a great way to help build a beginner's confidence. Buy one--you will NOT be sorry. I still love mine!
I just received my new Zager guitar and it's even more beautiful than I expected, I really want to thank The Zager family for making my purchase experience a great one. They came through as promised.
I can't wait to start playing...
I will be a customer for life!
I was a skeptic, but now I'm a 1000% believer. The Zad80ce is everything it's described as and more. Out of the case, it's gorgeous. The sound and playability on this guitar, in my book, ranks higher than the big name brands we're all accustomed to. Highly recommend for anyone interested in buying a new guitar.
I've enjoyed my 80-CE for several years now and going to pass it along to my 17 year old Grandson later today. He's a player and this will be a nice step up for him. Just wanted to say thanks, Dennis, for providing such excellent guitars. TH From Dallas
The guitar seems to be so far "over the top" sound wise. I bought a discounted 20E and could find no flaws on it at all. The sound is impeccable! Easy play, is right. I just want to keep playing and learning more new songs.
No soreness at all. Workmanship and finish on instrument is excellent!
Sound is very rich and mellow. Communication with Denny Jr. Was always very timely and informative.
No regrets here! Truly support the Zager Guitar Team.
Thanks once again.
Glen
My Zager 900-AE full body just arrived. It is gorgeous and the craftsmanship looks flawless. But how does it sound? The reverberation out of the big box is unreal. It came totally in tune, didn't even have to adjust or micro tune even a string! Only had just a few minutes to sit down and play, wow, what an instrument. I can't wait to play more, already I feel the difference in my fingers. Looking forward to playing Ventura Highway tonight completely. This guitar appears to be a great value for the money, and it's not cheap, and it's still a value! Your shipping policy & guarantee are unreal and quite honestly the no-risk guarantee got me over the hump and made me order it... and I'm not shipping this baby back. It's mine,... all mine now. Glad Godsmack didn't take it.
Absolutely floored! The quality of construction, beautiful woodwork, and ease in playability are amazing! It's so easy to play I have to actually adjust the way I play since my other guitars require much more pressure and have less "finger room"! I love it! Extremely excited to have a piece that was crafted by the guy that introduced me to the 6 string and finger style playing! THANKS DENNY!
Purchased my guitar from Zager about a year ago. It is fantastic in every way. And what is also truly fantastic is their customer service. I wanted to buy some additional guitar picks because I had worn the ones I had been given by them out. Instead of charging me for them, they just sent me a new batch for free. It may seem like a small thing but handling the small things well is a big thing.
Hi Dennis,
I just want to say you really made my Christmas. I opened my front door this morning and there on the porch was my Zager Easy Play guitar! I wasn't expecting it until some time in January.
It is as amazing sounding and playing as you have been saying, I am incredibly impressed with it.
Thank you,
Jim Sullivan
I have seen people trade up and work there way to a great guitar. Because most of us think that money is what makes quality. Some places yes. But with Zager your getting quality over the dollar one would spend. They play like they said it would. And there beautiful and sound perfect. They stay in tune and the quality on workmanship is outstanding. And they take care of there customers.
I love my new Zager Parlor guitar. The tone is outstanding. It is very playable and I love to just pick it up and play a tune. I own several high end guitars and this Zager handmade is as good as any guitar I have ever played. Aesthetically and musically this Zager Parlor guitar is top of the line. If you are looking for a new, playable guitar with great tone and sound, I highly recommend a Zager guitar. The Service was outstanding. The Zager family treated me wonderfully.
Received my new Zager on 5/17/20 2 days riot to initial projected delivery date. The guitar came in a beautiful light weight molded high end case with a built- in humidity monitor. The guitar fit beautifully and perfectly. The guitar itself was absolutely gorgeous, great workmanship and quality woods. The sound and volume really fills the room. The deep bass, mid range very robust and powerful. Intonations are perfect on all strings. The setup is very low and really makes playability easy on the fingers, and For me that was key because I have a diabetic neuropathy that affects my fingers. I love playing this guitar and have trouble putting it down. All high end tuners and electronics make this guitar a great buy for the money. The best of all is customer service. These people make you feel like family, they listen and seem to bend over backwards to accommodate the customer. Great value and great service. How can you go wrong?
It's guaranteed
From beginning to end, the guitar buying experience was perfect. They gave me sound advice on the best model for me (getting back into playing after a long layoff) and kept me informed of their progress making my instrument. It arrived today and it is magnificent! It is physically beautiful and I can't imagine a richer tone coming from any make or model. Not many things are perfect out of the box. My Zager guitar is perfect!
Answer: I am not interested in a 1969 song as much as the wonderful services and the best guitar in my own humble opinion on the market in 2019. They are truly gifted Luthers and honest men of integrity men to work with and that sir is no lie God Bless Mike A
Answer: Through email, I hear back within 24 hours or less every time.
Answer: I'll put my new ZAD900CE up against anything Martin makes or has made in the past.
Answer: They answered my emails within hours.
Answer: I have purchased (2) guitars from them and they are both excellent guitars. Customer service is next to none. Ignore the haters, this is a legit company based out of Lincoln Nebraska.
Answer: I asked the same question and was told they are experiencing shipping issues just like the rest of the country. In retrospect, I should have ordered a 'sale guitar' which are new guitars that were used by Denny (a few hundred dollars cheaper too). Kind of like a loaner or demo car I guess. It took me 7 or 8 weeks to get my brand new Zager 900 CE.
Zager Guitars has a rating of 4 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 2nd among Instrument sites.
Thank you for supporting the Zager brand and my family. Without you we wouldn't be here.