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Zager Guitars

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South Carolina
1 review
0 helpful votes
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Zager 900 OM CE
May 25, 2020

My 900 OM CE Cutaway arrived safe and sound. I must share with you it exceeded even my highest expectations. I have not put it down for three days now. It looks beautiful, sounds superb and plays flawlessly.

I play primarily through the Bose L-1 "pole" system. Let me tell you, it sounds like heaven. Zager include a sound hole damper for playing through the system. Of course, unplugged sounds just as perfect. It's a beautiful piece of craftsmanship and is a joy to play. The best way to explain it is that your fingers seem to glide through the song.

I have 21 other guitars... about half are high-end Taylors, plus Martin and Gibson. Trust me, if I decide on a 23rd, it will be another Zager. My guess is no one ever takes Zager up on their return guarantee...

Date of experience: May 25, 2020
Pennsylvania
1 review
2 helpful votes
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WOW
July 30, 2020

I received my Zager guitar in perfect condition. The case it came in was super nice. I tuned it up with the built in tuner. I played a few songs and from the other room my wife looked at me and said "WOW". I felt the same way. There customer service is top notch as well. I emailed them a few times and received a response in no time at all. I will be doing business with Zager again.

Date of experience: July 30, 2020
Illinois
1 review
0 helpful votes
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Zager80 ce om.
December 8, 2020

Zager is an amazing product. No doubt. I own it... thr best I've ever heard or played... my opinion. All the positive reviews are correct. It is a machine that dies exactly what people who own one say it is on a posative note.fact.no more said in in love with mine... others don't come close to the feeling I get when I play mine.its perfect in every way. Fact.

Date of experience: December 7, 2020
Minnesota
1 review
2 helpful votes
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I recently received my new Zager guitar, and signed up for the lessons too. I'm so excited about owning this treasure! The quality and attention to detail is incredible, and Dennis even signed the back of the guitar in gold. When I first took it out of its case (free with the guitar), I strummed the strings and the clarity and sound is exceptional. Thank you for continuing to make these fine guitars! Prior to and after the purchase, when chatting with Dennis, he replied immediately to my questions.

Date of experience: July 19, 2020
New Mexico
1 review
0 helpful votes
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I'm almost 70, with mildly arthritic hands, and some trepidation about taking on guitar so late. My ZAD20 lives up to the "Easy Play" claim, and I'm feeling more confident each week. It's also a beautiful instrument, which adds to the enjoyment of playing. The craftsmanship is amazing! I In addition, their customer service is fantastic. They return messages promptly, and go out of their way to ensure that every aspect of your Zager experience is a positive one. With the extensive "Zager Learning Library" to help guide me, I look forward to years of enjoyment with my new Zager guitar.

Date of experience: November 1, 2020
Florida
1 review
0 helpful votes
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The guitar exceeded my expectations. The quality, sound and playability are excellent, right out of the box. I can only imagine how good the sound will be as the instrument matures over the coming years.
I contacted Dennis Jr a number of times. He was very responsive and made my purchasing experience exceptional.

Date of experience: January 14, 2021
Arkansas
1 review
1 helpful vote
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Outstanding customer service, quality construction and playability. My wife got me the 80CE Aura for Christmas. It is an absolutely beautiful guitar both in looks and play. Construction quality is flawless and it plays superbly. The action was higher than I like so I lowered it after following the help videos. Recommend viewing the help videos on string height before making any adjustments. It all makes good sense how they are set up. I already gigged with it and it's a player. This guitar will do anything.

Date of experience: December 26, 2019
Colorado
2 reviews
0 helpful votes
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N 2012, I purchased my Zager guitar. I was amazed at the action, playability, quality construction, and tone, especially for the price. I'm a 50 year pro player. All I can say is, y'all hit this one out of the park!

Date of experience: July 6, 2020
Arkansas
2 reviews
1 helpful vote
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Zager Parlor guitar
April 7, 2022

I would recommend Zager guitars to anyone interested in purchasing a sound, quality constructed guitar.
I purchased the parlor model and am very pleased with the sound and easy playability.
Their customer service is top notch, they're very prompt on answering emails, and helping in whatever way they can.
Zager is the only company I'm aware of that will allow you to try their guitar at home for 30 days and pay for return shipping if you're not satisfied. Thank you Dennis Zager and staff, you all are great!

Date of experience: April 7, 2022
Florida
1 review
2 helpful votes
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Practice Made Easier
April 27, 2020

Hello Dennis,

Just a quick note of thanks for recommending and delivering my 80 Series Orchestra Model. At age 71 my arthritis limited my chord formations and playing duration. Right out of the case I plucked an F chord and several bar chords effortlessly. Now all I want to do is practice, practice, practice thanks to my Zager guitar's accommodating size, forgiving keyboard and older player design.

Keep up the good work.

Arthur Warren
Naples, Florida

Date of experience: April 27, 2020
Mexico
1 review
0 helpful votes
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I can't begin to say how happy I am with my Zager guitar. I'm always skeptical about buying something site unseen, but I couldn't be more ecstatic. I have had many guitars in my life and this instantly became my favorite. It's so easy to play and sounds amazing. Denny has put together a great customer service team and they are always willing to go above and beyond. Kudos to your entire team! I'm sure my "brand name" guitar friends will be yearning for one once they get a chance to play mine.

Date of experience: October 12, 2021
Oklahoma
1 review
0 helpful votes
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Customer Service next to none
August 25, 2022

I can't express enough, how great the customer service is at Zager! I've had several picks break on me, and Zager not only replaced the one that was broken, but sent a whole new set just in case I got a bad batch of picks! Now, I contacted Zager asking about their neoprene sponges for their humidifier. I asked if I could but another sponge, or if I had to buy the whole unit. Their response? "We'll send you a new one at no cost!" This was after I told them I destroyed it by using bleach on it to get rid of mold! Customer service next to none! I'm a Zager fan for life!

Date of experience: August 25, 2022
Denny Z. Zager Guitars Rep
over a year old

We work really hard to make sure each and every customer is happy. Its all possible because of customers like you & all your support. Thank you!

Kansas
2 reviews
0 helpful votes
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What a wonderful company with very personalized customer service. Their guitars... well let me tell you I was blown away by the beauty, the sound, and the absolute care and commitment that Zager puts into their guitars and accessories. I bought the Parlor Guitar, which is made with the most beautiful African Mahogany wood I have ever seen. I can't quit looking at it! This was the best experience I've had with a company as they went above and beyond and provided outstanding customer service. I'm telling all my friends and family about this family owned company! Thank you Denny and Team!

Date of experience: April 11, 2021
Oklahoma
1 review
1 helpful vote
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This guitar plays much easier then my Yamaha that cost me around the same price. I thought the Yamaha was easy to play until I received the Zager. How can you go wrong with a 100% money-back guarantee and will pay shipping and insurance both ways if you're not satisfied. I would highly recommend giving them a try. You have nothing too lose with the money back guarantee. It sounds good and plays well. Time will tell how it hold up. In a year I will be back for a follow up.

Date of experience: April 7, 2018
Florida
2 reviews
1 helpful vote
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Remember as a young lad, having kissed every pretty girl in your school and the surrounding communities. Then you find the true, beautiful, first kiss? That will happen when you finally play a Zager. No matter how many guitars you have played, or girls you have kissed, get ready for the "wow, where have you been all these years." W. Lance Sutter.

Date of experience: May 11, 2018
Alabama
1 review
1 helpful vote
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Great Guitar
April 12, 2020

I love the way this guitar sounds and plays
You can tell it's a quality instrument when you wrap your arms around this baby
I can play for 3 hours easily without my fingers getting sore or hands cramping

Date of experience: April 12, 2020
District of Columbia
1 review
0 helpful votes
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Amazing guitar!
April 21, 2020

My Zager guitar truly sounds better than my other high-end guitars.
It's truly deep acoustic sound and it's really easy to play it.
I've been played Taylor, Martin, and Gibson but Zager is truly a work of art.
Price point, I kinda regret that I've been paid too much for following big name brand.
Customer service is #1. If you have a question, Dennis Jr. Listens and solves your problem in a heartbeat.

I definitely recommend Zager guitar to all of my colleagues and friend.

Date of experience: April 21, 2020
Arizona
1 review
0 helpful votes
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Wow!
March 21, 2021

I have had many great and expensive guitars over the last 60 years. Without a doubt, my experience with my Zager has been the best! Excellent customer service and a great guitar. What more could you want!

Date of experience: March 20, 2021
Nevada
2 reviews
0 helpful votes
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Zager Zad900 OM
November 19, 2020

I am a beginner on the guitar and have been at it for just short of a year. I had been playing a Martin D Jr until I received my Zad900 OM. The OM size is perfect for me, small hands and short arms. The first thing that hits you is the absolute beautiful workmanship. The finish, the rosewood and spruce and inlays are a piece of art. Most importantly though I found myself paying better in just a few minutes and the sound was so full and clean. I feel like my guitar playing is really advancing now after being stuck on a plateau for a few months. I can't wait to play for my instructor next week. He will be surprised. I feel so lucky to have such a beautiful instrument.

Date of experience: November 18, 2020
New York
1 review
0 helpful votes
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I've owned dozens of guitars over the years. I have several Martin's, a Gibson and a Taylor. The Zager full body with electronics and no cutaway was perfect for me. Gorgeous sound, easy playability and beautiful craftsmanship. Best case I've ever seen, comes with t-shirt and wonderful customer service. Buy one.

Date of experience: May 3, 2020

Overview

Zager Guitars has a rating of 4 stars from 802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 2nd among Instrument sites.

service
208
value
215
shipping
207
returns
82
quality
210
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