I can't begin to say how happy I am with my Zager guitar. I'm always skeptical about buying something site unseen, but I couldn't be more ecstatic. I have had many guitars in my life and this instantly became my favorite. It's so easy to play and sounds amazing. Denny has put together a great customer service team and they are always willing to go above and beyond. Kudos to your entire team! I'm sure my "brand name" guitar friends will be yearning for one once they get a chance to play mine.