Through email, I hear back within 24 hours or less every time.
Very easy. I started asking questions on a Sunday afternoon and in 5 minutes, someone was already responding.
Easy. They responded to emails within a couple of hours.
They have a message form on their web page. They usually email you within an hour, max !
I would say the fastest I have ever had from any company. I e-mailed them at 10:00 PM est on a Saturday night, and I had a response by 7:00 AM est the next day, and the company is in Nebraska so they are at least one if not two time zones behind me.
Every time I ask a question to Zager Guitars Denny Jr. emails me usually within an hour or less. Great guy to do business with.
use the chat box on the Zager website...they will get back to you right away
It's very easy. I have had nothing but wonderful response from Zager guitars. Believe me, they are not frauds!
The live chat was a little different than I expected, but it works. Ask your question on live chat and the answer goes to your email right away instead of popping up in the live chat box.
Very quick. Dennis gets back very quickly. He's very nice and helpful to answer questions.
Dennis Zager Jr will personally answer your e-mail within an hour!
They responded promptly to my needs, after my guitar was knocked over and tuning key broken.
Emails get an immediate response in most cases. Within two hours at least.
Their customer service is the best - they respond quickly and completely and are really nice people.
Quick email response. Problems solved...
I've been very Happy with "THE ZAGER EXPERIENCE" !
E mail them and they will get back to you same day or sooner.
Very good customer service, usually respond to my emails within 30 minutes, even at weekends!