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  • Zager Guitars

Zager Guitars

Overview

Zager Guitars has a rating of 4.48 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play, and high end. Zager Guitars ranks 1st among Instrument sites.

  • Service
    198
  • Value
    204
  • Shipping
    196
  • Returns
    76
  • Quality
    200

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
294
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$625 worth of free guitar accessories w/ purchase!
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What reviewers want you to know

Positive highlights

  • I can play bar chords I could never play before and my fingers never hurt after playing for a couple hours.
  • The demos that I heard online, despite mediocre sound quality, were impressive.
  • Their customer service is excellent, and very responsive.

Critical highlights

No critical highlights yet

How would you rate Zager Guitars?
Top Positive Review

“Fantatstic Customer service!”

David B.
11/6/23

I initially had a issue receiving all my items from Zager Guitars. After a few weeks of frustration, Denny Zager Stepped in and not only had my items overnighted to me but also refunded 50% of my purchase price. What a fantastic Business owner of High Integrity! And the guitar itself is awesome. Everything it was advertised to be!

Top Critical Review

“Awesome Instrument”

David W.
12/13/20

My wife surprised me with the Zager 900 top-of-the line acoustic/electric guitar for my 70th birthday. I've had a Martin DR for 25 years and the Zager has a deeper and richer tone and, because of the fret/string distance, is easier to play. Great action & the included Aura electronic package is fabulous. Service and communication with Dennis & his staff has been incredibly impressive. Highly recommended!

Reviews (804)

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Reviews that mention popular keywords

customer service (180) sound quality (23) string spacing (16) african mahogany (25) bar chords (6)
Thumbnail of user davidb10858
1 review
0 helpful votes
November 6th, 2023

I initially had a issue receiving all my items from Zager Guitars. After a few weeks of frustration, Denny Zager Stepped in and not only had my items overnighted to me but also refunded 50% of my purchase price. What a fantastic Business owner of High Integrity! And the guitar itself is awesome. Everything it was advertised to be!

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Thumbnail of user lindar3517
1 review
1 helpful vote
November 24th, 2023

Love the look, the sound and the price. What more can I say. Couldn't even throw away the box it came in such a cool look so framed part of it and it proudly hangs in my living room

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Thumbnail of user bradlyw9
1 review
4 helpful votes
March 24th, 2021

After many years of having put the guitar down, I decided the time had come to pick it back up again.
So after much research, I chose
The Zager Easy Play.
What an amazing choice. It is so beautiful in it's look and sound. I could have chosen any brand, style, etc. But the design really does make it Easy To Play.
Now, I cannot wait to knock the rust off & get back to being a guitar player.
Thank You Zager for producing such a high quality instrument.

Tip for consumers:
These guys know their stuff. They play what they build and they do it very well. Maybe not the biggest name in the guitar world, but certainly worth taking a look. You Will Not be disappointed.

Products used:
Zager Easy Play Guitar

Thumbnail of user davids7659
1 review
3 helpful votes
March 2nd, 2022
Verified purchase

After experiencing the personal attention to my questions, before buying, I am now moved by the integrity of this solid built guitar. The action is better than my Alvarez guitars. I find more comfort in forming chords with less fret buzz and/or finger crowding. It feels a tad different, but I attribute that to years of using other guitars, often with their challenges. String height adjustment is possible, the craftmanship is top notch, having received improved bracing, as Denny Zager noted. The sound w/out amplification is deep & warm. All in all, I consider this my last 'main' guitar, and it has so far proven itself!

Products used:
guitar

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Thumbnail of user jamied286
1 review
4 helpful votes
January 7th, 2021

This is by far one of the best guitars I've ever owned. I have a 1965 Martin D-18, a 1973 Taylor 618 and now an absolutely stunning Johnny Cash 800 Series Zager. It plays amazing, the craftsmanship is impeccable, and it sound ( in my opinion) better that my two iconic guitars. It sounds bright, big, warm and full... You will LOVE This instrument. If you're contemplating don't. I've been playing guitar now for over 50 years and you will not be disappointed!

Tip for consumers:
Believe what you read...it’s all true!!

Products used:
Johnny Cash 800 Series

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Thumbnail of user richardj856
2 reviews
1 helpful vote
June 12th, 2023

I was lucky to find a used ZAD900CE Tobacco Sunburst in "mint" condition and I am stunned with the sound, playability and looks of this guitar. First, it looks like a $5000 guitar with the abalone inserts, maple binding, Grover tuners, Aura Pro pickup and absolutely beautiful finish. Second, everything they claim about being easy to play is true! This is the best guitar ever and I have owned Takamine, Martin, Taylor and Fender acoustics over the years. My arthritis can flare up at times but this guitar is so easy to play that I can sit for hours now. Finally, I can't say enough about the Aura pickup. It is the best pickup I've ever played with on any guitar. It is easy to download sound images from the Fishman website and it sounds fantastic plugged in to my sound system. I don't even need an acoustic amp any longer as I now go directly through the mixer and it sounds great. Do yourself a favor and try one of these guitars. Denny Zager is building some of the finest acoustic guitars available today at reasonable prices. Once you put one over your shoulder you will see what I'm talking about. Zager is the best kept secret in the acoustic guitar industry! Thanks Dennis and Denny, your commitment to excellence and wonderful customer service is second to none!

Value
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Thumbnail of user josephw1498
1 review
2 helpful votes
May 23rd, 2022
Verified purchase

I bought the ZAD80CE "AURA" Black Lacquer Special Edition Solid Cedar/Rosewood Acoustic Electric Pro Series. When it arrived I had a house full of family. Well that didn't stop me from breaking open the box. After getting the guitar out everyone was amazed by two things: how beautiful the guitar was and what a great sound it had. They also like the sturdy case it came in. Oops that's three. Well needless to say I love it!

Thumbnail of user terrym491
2 reviews
1 helpful vote
January 28th, 2020

I just received my Zagar Travel Guitar and as a engineer by education and profession I always do a detailed inspection of new products I purchase with flashlight and magnifying glass. I was extremely impressed with the build quality of my new Zagar guitar. The weight and looks of the all solid wood construction gave it a good feel of sturdiness. It's is a looker too with the abalone, gloss finish and the African mahogany body. I am not partial to the rough matte finish that some companies produce. I have been searching for a wood travel guitar and played all the well-known Baby's and JR's and even bought one of the baby's and swapped pins and put on handmade strings and while I made it better, it still had that tinny sound that made it so unsatisfactory. My new Zagar Travel has a great balanced sound with a full throat of low's. You really would not know that it is a Travel Guitar without looking at it. My Zagar Travel Guitar compares very close to the Baby Collings that i tried here in Nashville. I actually definitely prefer the looks of the Zagar Travel Guitar, as far as sound I actually think the Zagar captures a little more of the low's. So check'em out.

Thumbnail of user patriciag1997
2 reviews
1 helpful vote
April 7th, 2022
Verified purchase

I would recommend Zager guitars to anyone interested in purchasing a sound, quality constructed guitar.
I purchased the parlor model and am very pleased with the sound and easy playability.
Their customer service is top notch, they're very prompt on answering emails, and helping in whatever way they can.
Zager is the only company I'm aware of that will allow you to try their guitar at home for 30 days and pay for return shipping if you're not satisfied. Thank you Dennis Zager and staff, you all are great!

Thumbnail of user guya76
1 review
4 helpful votes
September 14th, 2021
Verified purchase

"I was in the market for a high end electric acoustic. I was considering a Martin or a Taylor. My brother in-law who is associated with the music industry suggested I check out Zager guitars. I had never heard of them, but I watched a few YouTube side by sides and read some reviews. It was a bit difficult to make a decision sight unseen. It was absolutely the correct decision I am thoroughly enjoying my new guitar, it arrived in perfect condition. I love how bright it plays, the craftsmanship is excellent."

Products used:
Guitar

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Value
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Thumbnail of user rosed289
2 reviews
2 helpful votes
July 31st, 2021

Mr. Zager,
I am writing to thank you for the beautiful guitar you made for me. My husband Scott, ordered it for my birthday, and I couldn't be more pleased.
Your communication during the wait time was excellent and the guitar was worth the wait.

I have played w since I was 12, and I own 6 additional guitars, but this became my favorite from the first time I played it.

The Zad-50CE is a blessing. I haven't played much guitar for a while due to surgery and arthritis, but this instrument truly enables me to play again for longer periods and more exact playing.

The craftsmanship is outstanding, the sound is amazing and the newer technology is user friendly.

I can't tell you how much I appreciate what you have done. Once again thank you and God Bless,

Rose Dyer

Tip for consumers:
As these are made to order there is a 3 to 5 month wait time to receive your guitar.

Products used:
ZAD50CE guitar

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Value
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Thumbnail of user brucek475
1 review
0 helpful votes
August 20th, 2022
Verified purchase

Zager guitars are for real! They truly play like butter and sound amazing! I'm 65 five years old been playing off and on most of my life, mostly on these days and my ZAD50 sounds as good as anything I've heard. I took a chance on them a couple of years ago with one of Zager's parlor guitars, starter models. I was so impressed with it I'm back again, and really happy I did! I would recommend Zager guitars to anyone looking for a real keeper! Gratefully Bruce!

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Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you so much for your kind words Bruce.

Thumbnail of user leilanis12
1 review
0 helpful votes
June 21st, 2020

To be honest I was a little stressed about buying a guitar I had never played before buying. But I figured with the company's 30-day return plan how can you go wrong. So I bought a guitar from Zager and decided after playing it a while I would like to upgrade to the next guitar up in their line. I contacted Denny JR asked him about upgrade and he immediately emailed a packing slip to return the guitar and the day I sent it back he sent the upgraded one. He was very pleasant and asked if there was anything else, he could do for me which in these days and times is rare. I want him to know that his quick response was appreciated. Denny JR is extremely helpful, kind and considerate to his customers. So, to wrap up Zager sells beautiful, easy to play guitars. They back-up every word they say. Customer service is excellent and that is why I am buying another guitar and they will have a lifelong customer in me. Thank you Dennis Zager Jr

Tip for consumers:
Absolute best customer service and wonderful guitar!

Products used:
ZAD80CE OM

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Thumbnail of user crystalr480
2 reviews
0 helpful votes
May 6th, 2022
Verified purchase

The Zager ZAD900 is a top notch guitar. We own Martin and Gibson as well, and this Zager is picked up and played the most. Its right there with the top in Martin and Gibson, and the sound is huge. One of our favorites!

Thumbnail of user waltere213
1 review
5 helpful votes
February 25th, 2023

I've had a ZAD80CE for several years that I purchased directly from Zager. The pickup was giving me an issue when volume was adjusted. Contacted Zager and without the need to jump thru hoops and go round and round they immediately responded and sent me a new Fishman pickup. Guitar sounds great once again. Thank you Zager for your great guitar and service. Walter Eckes

Products used:
Guitar

Service
Value
Quality
Thumbnail of user scottm2725
1 review
2 helpful votes
September 4th, 2022
Verified purchase

Absolutely floored! The quality of construction, beautiful woodwork, and ease in playability are amazing! It's so easy to play I have to actually adjust the way I play since my other guitars require much more pressure and have less "finger room"! I love it! Extremely excited to have a piece that was crafted by the guy that introduced me to the 6 string and finger style playing! THANKS DENNY!

Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you for supporting the Zager brand and my family. Without you we wouldn't be here.

Thumbnail of user garyp588
1 review
1 helpful vote
July 11th, 2020

I am almost 69 years old. When I was younger, I played guitar fairly well. I even played coffee houses when I was in college. But for whatever reason, I stopped playing completely over 30 years ago. With the recent lock down, I thought that it might be fun to pick up a guitar again and even learn some new chords. I needed a new guitar. Because guitar shops were not open, and because I would not want to play a guitar played by someone else, there was no easy way to comparison shop. My only option was to buy online and try. The first guitar I bought was an Ovation, primarily because I owned one before and I iked it. When it arrived and I picked it up for the first time, I fully expected to be able to play just like I used to. It was a shock. No matter what I did, I could not get my fingers to work right. I knew exactly where to place my fingers, but these fingers kept touching adjacent strings, muting them, and sounding terrible. I tried everything, but I could not get it to work right just trying to play a simple E and D chord. I could see that there was no way that I would be able to get this to work, even with lots of practice. I was disappointed and decided to return the Ovation and give up playing again. But my wife suggested that I try some other guitars before I give up. I did some research and tried 2 more guitars that were described as being easy to play for seniors and for people with fat finger tips. I went through an Epiphone and a Seagull. Same issues, returned them both. I was done. I don't know how this happened, but somehow I stumbled onto learning about you and Zager guitars. I was skeptical, but I needed to try a guitar named "Easy Play." So I ordered a ZAD900CE. The first thing that my wife and I noticed when we opened the case was the digital display. Not expected. Figured out that it is relative humidity, but how interesting it seemed to have this in the case. And the guitar looks absolutely gorgeous. Then the big test that I fully expected to fail. Unbelievable. I could play again, although very very rusty. But I could force my fingers such that I could play chords without touching adjacent strings. It will still take lots of practice, but it seems like I finally have a guitar that I can play. And the guitar sounds beautiful, far superior to the 3 previously tried guitars. I am very glad that I do not need to pack up and return another guitar.

Thumbnail of user johna3183
1 review
1 helpful vote
July 16th, 2021
Verified purchase

Needless to say, I am so happy with my new ZAD50CE Acoustic Electric Vintage Sunburst Zager guitar. Beside the beautiful quality and construction, I am amazed with the clean and crisp tone it gives. I just put away my HD28 Martin Knowing I will be playing this guitar for a very long time. If anyone is looking for a top quality, great sounding guitar, check out Zager Guitars online.
Mahalo Denny for including the extras.
Best regards, John Awa

Tip for consumers:
Highly recommended if you are looking to buy a quality guitar

Products used:
ZAD50CE Acoustic Electric Vintage Sunburst Zager guitar.

Service
Value
Shipping
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Thumbnail of user carlh203
1 review
0 helpful votes
December 27th, 2019

I just got my 80CE guitar back from the tech shop for Zager Guitars. I couldn't be happier with the results. I just moved from Vegas to Florida and it was a bit hard to play and a few buzzes. They kept me abreast of the process from start to finish. It came back in perfect condition. I played it for a few hours and it was wonderful. String height is spot on and no more buzzing unless it's my fault. Dennis said if his shop found out how to fix that he would definitely give me a shout lol. I even put on a set of headphones and patched into a music service and it sounded like I was in the studio with them. So often times we complain about this or that and write bad reviews well this if just the opposite this was well worth everything. The outcome was great price was right on the money. I would recommend to anyone whether you're buying a new guitar or sending back to the shop it's well worth your time to have a look at Zager Guitar.
Thanks
Cajuncarl

Thumbnail of user richardl1640
1 review
1 helpful vote
June 21st, 2021

Zager Guitars number one goal, in my experience, is to make sure the customer is happy! The Guitars are as advertised. They play as smooth as silk or as some might say, like butter. The real test was after playing for 3 hours at night and then the next morning playing again for a while and no finger soreness. No buzz in the strings, barre chords are easy to hold and everyone wants to try that new guitar. Great job Zagers!

Products used:
Guitar

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Value
Shipping
Quality
Thumbnail of user billl527
2 reviews
0 helpful votes
January 20th, 2021

I purchased a preowned Zager ZAD-50CE. It has been a wonderful purchase. I had a couple of very minor issues that were resolved by Dennis Zager Jr without hesitation. They stand behind their products unconditionally. Thank you.

Thumbnail of user joed1420
1 review
1 helpful vote
August 25th, 2022
Verified purchase

My ZAD 20e arrived about a month ago. Although the action was too high, I could tell it is a quality instrument. I decided to loosen the strings and let the guitar breath for awhile.
Today I adjusted the action, and it's very close to perfect. Plus it sounds incredible, very resonate.
It plays and sounds better than all my others including Gibsons, Sigma, Epiphone, and several other vintage ones. She, s a keeper and I would strongly recommend Zager guitars!

Thumbnail of user mitcha40
Denny Z. – Zager Guitars Rep

Thank you for supporting the Zager brand and my family. Without you we wouldn't be here.

Thumbnail of user kyleb324
1 review
0 helpful votes
May 11th, 2020

When I first opened the case and admired the ZAD800CE I ordered, I was really impressed with the craftsmanship and attention to detail put into making it. When I played it and heard its tone, I was hooked. The guitar looks amazing on the website and is even more so in person. I have been in need of a 12-string guitar as well, so I went ahead and purchased the ZAD900ce 12 string guitar and am super pleased with its quality, tone and big sound it presents along with the different options it brings to certain songs; I certainly will never let it go. Customer service was second to none as well with all the extras included. Many thanks to the Zager family for taking care of my needs.

Thumbnail of user greggl21
2 reviews
0 helpful votes
September 29th, 2019

I have seen people trade up and work there way to a great guitar. Because most of us think that money is what makes quality. Some places yes. But with Zager your getting quality over the dollar one would spend. They play like they said it would. And there beautiful and sound perfect. They stay in tune and the quality on workmanship is outstanding. And they take care of there customers.

Thumbnail of user janines97
1 review
0 helpful votes
January 28th, 2021
Verified purchase

I received my ZAD80CE Aura OM Guitar and it looks and sounds beautiful. I was looking for a quality acoustic electric guitar with great tone and easy playability and this guitar has exceeded my expectations. Customer service is outstanding! All my questions and concerns were answered in a professional and very timely manner. I'm looking forward to enjoying my Zager guitar for many years to come and am so glad I made the purchase!

Products used:
Guitar

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From the business

Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty

Business Highlights

  • Family Owned
  • Est. 1969
  • 100% money-back guarantee

Business History

Denny began playing guitar in 1949. He taught himself how to play the hard way…listening to songs on the radio and practicing hours every day. Years later he began writing his own material getting local air play and at the age of 15 had the #1 song in the 4 state area.

Over the next decade he put together several well known local bands…“The Devilles“ and “The Eccentrics.” When looking for a guitar player for the Eccentrics Denny discovered Rick Evans and soon after they formed their own duo “Zager & Evans“ who produced “In The Year 2525.”

After touring around the world Denny came back to his roots in Nebraska and focused on his one true passion…the guitar. If you know the music industry you’ve probably noticed that some people are in the business for fame and fortune while others are there for the love of the music.

Denny simply loved playing guitar and performing was an avenue that allowed him to do it. Unfortunately Denny was never comfortable in the spotlight which is why he retired from performing and began doing what he loved most …creating music and showing others how to do it.

Company Representative

Thumbnail of user dennisz222
Dennis Z.
Founder
Denny Zager is part of the legendary recording duo “Zager & Evans” who wrote “In The Year 2525,” the #1 song of 1969 and the biggest one-hit wonder of any artist at any time in recording history selling over 20 million records world wide. You may have seen Denny featured in Time Magazine, Newsweek Magazine, and The New Yorker. Denny has been asked to make numerous television appearances including The Tonight Show, The Ed Sullivan Show, The Dick Cavett Show, Top Of The Pops, The Music Scene with The Beatles and The Rolling Stones, and he was also one of the few musicians asked to play at Woodstock in 1969 with Jimmy Hendrix, Santana, and The Grateful Dead.

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4.5
804 reviews
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