Developed in part with a grant from
the National Science Foundation
How easy is it to get a hold of customer service at Zager Guitars?
asked by Cynthia P. on 9/30/19
9 Answers
Through email, I hear back within 24 hours or less every time.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
Easy. They responded to emails within a couple of hours.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
They have a message form on their web page. They usually email you within an hour, max !
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
I would say the fastest I have ever had from any company. I e-mailed them at 10:00 PM est on a Saturday night, and I had a response by 7:00 AM est the next day, and the company is in Nebraska so they are at least one if not two time zones behind me.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Every time I ask a question to Zager Guitars Denny Jr. emails me usually within an hour or less. Great guy to do business with.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
use the chat box on the Zager website...they will get back to you right away
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
It's very easy. I have had nothing but wonderful response from Zager guitars. Believe me, they are not frauds!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
The live chat was a little different than I expected, but it works. Ask your question on live chat and the answer goes to your email right away instead of popping up in the live chat box.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Very good customer service, usually respond to my emails within 30 minutes, even at weekends!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
I am affiliated with this business
I have no affiliation with this business
Posting guidelines

Ask a question

Get answers from the Zager Guitars staff and other customers.
Posting guidelines
Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

×
Have a question about
Zager Guitars?
Post Review