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Zager GuitarsReviews 804

4.7
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Zager Guitars Reviews Summary

Zager Guitars has a rating of 4.7 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 2nd among Instrument sites.

service
210
value
217
shipping
209
returns
82
quality
212
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Washington
1 review
0 helpful votes
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Zager 900 Aura CE
August 7, 2020

I've been writing and performing original music for decades. Guitar tone draws the music out of me both on stage and in my living room. I don't buy guitars I can't test until now. I needed to replace my Martin with another high end instrument. The Martin had been damaged and the cost estimates for repair weren't good... and there were other issues with tone and electronics, but I digress. I did get to a couple of guitar shops before the pandemic locked us down, but just didn't fall in love with Martins and Taylors I played. Well, I was tempted by a $4300 Martin, but that was more than I wanted to spend and I didn't love it $4300 worth. And so I did order a Zager 900 CE Aura. Beautiful guitar both aesthetically and play-ability. I am in love with this guitar. No love affair is without its problems. The Fishman Aura went south shortly after I got the guitar and I had to mic the guitar for an impromptu gig. Mic-ed, I still got better sound than with my Martin. Zager sent out a replacement unit, paid to have it installed, and the guitar is now my new writing partner. This guitar has earned its permanent place on my guitar rack.

Date of experience: August 7, 2020
Wisconsin
1 review
0 helpful votes
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I've been playing guitar on and off since 1973. I had large hands even as a 13-year-old; when I'd raise my hand above my skinny 13-year-old wrist it looked like a Mickey Mouse glove. I've grown into the hands, but they're still a bit overlarge. I have to seek out XXXL gloves, and even some of those are tight. I'd always spend a lot of time browsing the music stores for guitars that would fit my fat fingers. Through trial and error I did end up with a couple acoustics over the years that came close, but never quite. I was searching "guitars for large hands" a couple weeks ago and came across Zager Guitars. Intrigued, I browsed their website. After watching several videos and reading a slew of reviews I perused their lineup. I decided to give 'em a try!

I received my Zager ZAD50CE via Fedex yesterday. It had been shipped from their Las Vegas studio, so it spent some time moving across the desert. It had a teeny bit of buzz at the 7th and 8th frets. I had watched the video at the Zager website about what to do if this occurred, so a couple quick turns of the adjustment nut brought it into full and perfect playability. I spent the next hour or so familiarizing myself with it. It is definitely the most comfortable neck I've ever laid a left hand on! The sound is bright and clear, just as you'd expect from a brand new high quality guitar with brand new strings. I can tell this beauty is going to age gracefully! It plays like a dream.

Today I plugged it in to my old tube amp and had a go with the Fishman electronics. A little fussing with the controls and that guitar was projecting a full, rich acoustic sound from my 100W combo.

I'll still be taking the old Washburn to the beach and on camping trips, but my new Zager will go everywhere that I play in more guitar-friendly environments. I think I've found a lifetime friend!

Date of experience: August 6, 2020
Ohio
1 review
0 helpful votes
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I own many Martin... hd 28... D45. D18... Gibson dove... Gibson jumbo... larrive custom and many others... this guitar is absolutely the best, easiest playing guitar of them all... craftsmanship is second to none... and the professional focus of the Zagers is top notch. Dennis walked me thru decision to buy to delivery personally... many emails... really nice touch... the case is amazing. Comes with humidifier and gauge built right in guitar case... buy with confidence... even though they offer to refund and even pay return shipping... you won't... you can't put it down much less to decide to send back...
Thank you Zager guitars.

Will be deciding which one will be my next purchase

Thanks Dennis

Date of experience: August 5, 2020
Texas
1 review
0 helpful votes
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The best of the best
August 5, 2020

The ZAD80 AURA CE is everything they said it would be. It is beautiful and plays like a dream. Mr Zager and his son are people of their word. I'm not a star or musician in a big name band, but I feel like I got the same treatment they would have gotten. Great guitar, great company. I highly recommend Zager guitars. My daughter liked mine so much she just ordered one!

Date of experience: August 5, 2020
South Carolina
1 review
0 helpful votes
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ZAD900ce
August 5, 2020

Buying a guitar on line without trying it out can be a scary thing. However, after reading the ads about the Zager guitar and their 100% money back guaranteed, I decided to take a leap of faith. Boy am I glad I did! When I received my guitar in the mail, I couldn't believe how awesome it looked, the workmanship quality was outstanding. The question now was, would it play as easy as the ads said it would, and how good would the sound quality be.
I was NOT disappointed in either case, My hands after many hours didn't feel tired (arthritis challenges my length of playing) and my finger tips did hurt. I was impressed by the sound quality too. Getting this quality of guitar for half the price of my Boucher and Bourgeois with all the same qualities and then some is saying a lot about the Zager guitars.

Date of experience: August 5, 2020
New Jersey
1 review
2 helpful votes
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I don't have enough adjectives to describe this sweet guitar. I own 3 other acoustics - all fine instruments. Whether it is the neck structure or the string quality on this Parlor Zager - it really is easier to play for longer. After first time practicing with it; I can say it fits me better than anything I've picked up. Beautiful deep earthy sound. The sustain lasts a few nanoseconds longer than my other guitars... it fades rather than drops. So chord changes sounds smoother. Very, very happy.

Date of experience: August 1, 2020
Florida
1 review
1 helpful vote
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This guitar just the most exquisite piece of workmanship that I have ever encountered. The attention to detail is unbelievable and the love that went into this guitar exceeded my expectations. The guitar has a wonderful feel and playability that makes picking it up an enjoyable experience. It is refreshing in this day of mass production that there are still craftsmen out there that take pride in their work. Customer service is excellent and responsive! Best purchase decision I have made in a long time.

Date of experience: August 1, 2020
Massachusetts
1 review
0 helpful votes
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Love my 900CE Om; love the feel; the look and the clean bright tone. What more can I say. I believe I made the right choose. I've never bought a guitar without playing it at a music store. But I took the chance on line and it was the right one. Yes. I do believe

Date of experience: August 1, 2020
New Mexico
1 review
0 helpful votes
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Beautiful Guitar
August 1, 2020

I received my Zager ZAD80CE OM Aura today. I must say this is a beautiful guitar. I'm still in the very early stages of learning to play, so I can't comment yet on playability, but hopefully my learning will progress faster now. What I do know already is the sound is incredible. I'll let my instructor give it a try next lesson to see what he thinks. I don't see a single flaw in it so it will not be going back.
Thanks so much to Dennis, Denny and their team
Mike F

Date of experience: July 31, 2020
Pennsylvania
1 review
2 helpful votes
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WOW
July 30, 2020

I received my Zager guitar in perfect condition. The case it came in was super nice. I tuned it up with the built in tuner. I played a few songs and from the other room my wife looked at me and said "WOW". I felt the same way. There customer service is top notch as well. I emailed them a few times and received a response in no time at all. I will be doing business with Zager again.

Date of experience: July 30, 2020
Maryland
1 review
0 helpful votes
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Extremely pleased with the quality of this product and the quality of customer service you will receive when you join the Zager Family. Hand made in the USA, perfected with a sound that rings crisper and cleaner than any other guitar. The quality is not only present in the guitar and customer service, but the accessories as well. An authentic leather strap was included with my velvet interior case as well as multiple guitar picks, an extra set of strings, and additional pick guards to bat. High quality radiates through Zager Guitars and all for an affordable price!

Date of experience: July 28, 2020
California
1 review
0 helpful votes
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Simply put my son and I are in awe of your warranty policy. From the same day response to our inquiry to receiving a replacement within days demonstrates Dennis Zager's commitment to exceptional customer service and excellence in creating his guitars. Years ago many businesses genuinely cared for their customer's, unfortunately that has gone by the wayside. Thank you for setting a standard that exemplifies putting the customer first and standing by your product. It means a great deal to my son and I, you have made a customer for life.

Date of experience: July 28, 2020
Colorado
1 review
0 helpful votes
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Recently purchased the Zager ZAD50CE OM, because I wanted that 'crisp' sound of Spruce and Mahogany. I already own Martin's, Taylor's, Takamine, Gibson and Ovation and Guild guitars and I haven't looked at any of them since my Zager arrived. The Zager us a Beautiful great performing guitar.

Even though it's a little smaller than the size it still booms loud and clear. And the electrics work great.
The setup and intonation was dead on perfect.
I'll also say the service I've received from Dennis and his family is second to none. If you have any questions they will be answered in an unbelievably short period of time
All in all I am thrilled with my purchase and am already looking forward to my next Zager.
With a 100% money back guarantee you have nothing to lose and a new favorite lifetime guitar to gain. My advice get one now.

Date of experience: July 28, 2020
Texas
1 review
0 helpful votes
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I received my parlor-size African Mahogany guitar yesterday. It is a beautiful guitar, to begin with. And the sound from its 4/5 size is amazing. But the ease of playing it is truly the best part! My fingers are rather short and chunky, but still I am able to place them easily without hearing any buzz. I started the online lessons today because it's been many years since I've played and I am totally thrilled with Denny's approach to learning guitar. I am a very happy Zager guitar owner!

Date of experience: July 28, 2020
Iowa
1 review
0 helpful votes
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Great new guitar
July 27, 2020

I received my new guitar in perfect condition. It tuned up nicely and play very well. The quality is excellent. Finish perfect. Sounds amazing. The case fit perfectly. Thank you!

Date of experience: July 27, 2020
Illinois
1 review
0 helpful votes
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I'm a Believer!
July 26, 2020

I've known about Zager Guitars for over 15 years. Although the Zager Guitar sounded interesting at the time, I was content with my off-the-shelf Fender acoustic guitar. But now I suffer with osteoarthritis in my hands and haven't been able to play a guitar due to pain for over 10 years.
While surfing the Internet I rediscovered Zager Guitars this year. I read testimonies from other guitar players who also suffer from arthritis but was now able to play the Zager Guitar. What sold me was Zager Guitars' 100% Money Back Guarantee! So even if I tried and the guitar didn't work out for me I could send it back no questions asked.
I ordered and received the Zager 38 Inch Parlor Acoustic Guitar last week Monday. This guitar is absolutely beautiful and is by far the easiest to play guitar I have ever owned!
After tuning the guitar I amazed that I was able to play again with minimal pain! I am now able to play an hour at a time and I've only had the guitar for a week!
Thank you Dennis Zager and Dennis Zager Jr. For giving me back the ability to play the guitar again!

Date of experience: July 26, 2020
Montana
1 review
0 helpful votes
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I have been playing guitar for over 40 years, Not professionally but for fun. I have owned a number of high end guitars, Gibson, Guild, etc, I have played many others. I was looking for a smaller body acoustic and a friend had just got a Zager. I played it, it was a quality instrument, This started the research. I read everything I could find, all the reviews. Okay, They offer a "Money Back" promise. So I went for it at the end of June 2020 and my ZAD900OM came on a Monday, It was beautiful, Flawless, But the truth is in the playing. The action was smooth, the tone was clean and crisp but it still has power. I have played and played and played, My friends have played it, Should I send it back? NO WAY I love this guitar. And it is only going to get better. Give Zager a try, What do you have to lose?

Date of experience: July 25, 2020
Wisconsin
1 review
0 helpful votes
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ZAD900CE
July 25, 2020

Reviews of this guitar, and others from Zager, were overwhelmingly good, with many star performers using them. I wanted something better than my Yamaha AC1M. The Zager is way past that, with beautiful rich sound, and the advertised playability is not just hype, it is true. This is a great guitar, and the customer service and attention is outstanding.

Date of experience: July 25, 2020
Washington
1 review
0 helpful votes
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I received my ZAD900CE 50th anniversary model, I am blown away with it's beautiful craftsmanship! I fell in love with the sunburst color from a picture. Well, the realty of the real thing, when I opened it up, got it unwrapped it was above my imagination. I held that baby, and have never felt a better feeling neck so smooth and the way it felt in my hand was surreal. As I tuned the instrument the mellow sound was awesome. I could hardly put the thing down for supper. I have owned several guitars in my 77 years, I won't take the time to name them all. However I have owned two Taylors one of which I had ordered custom made, I own a Martin D28 for the past 25 years and have loved it. This ZAD900CE Wins out.
The feel, the tone, the ring and playability all live up to the promotions I had read. Lastly the personal touch, and service by Denny and Denny Jr, I found so refreshing in this modern world in which we live and function. Thank you Denny and Denny Jr.

Date of experience: July 24, 2020
New York
2 reviews
0 helpful votes
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Beautiful guitar!
July 24, 2020

I just received my parlor guitar and it is gorgeous! Zager has paid so much attention to all the details... the abalone inlay and pearl fret markers are particular favorites. The sound is wonderful - full and rich. I didn't personally work with Denny and Denny Jr., but my husband was so complimentary of their response and focus. A friend had suggested we check out Zager and I'm so thankful that she did - I'm so excited to use this for years to come!

Date of experience: July 24, 2020

From the business

Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty


zagerguitar.com
Founded in 1969