business logo of Zager Guitars

Zager GuitarsReviews 804

4.7
How would you rate Zager Guitars?
grey star
grey star
grey star
grey star
grey star

Zager Guitars Reviews Summary

Zager Guitars has a rating of 4.7 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zager Guitars most frequently mention customer service, easy play and high end. Zager Guitars ranks 2nd among Instrument sites.

service
210
value
217
shipping
209
returns
82
quality
212
This company does not typically respond to reviews
Florida
2 reviews
11 helpful votes
Follow Eve M.
Unfollow Eve M.
Send Message
Share Review
Report Review

I received my Zager 900 last night, and haven't put it down since. What a wonderful guitar. The sound is terrific and the strings are so soft, I could play it for hours without my fingers getting sore. Just love this guitar.

Date of experience: August 26, 2020
Maine
1 review
1 helpful vote
Follow Kenneth B.
Unfollow Kenneth B.
Send Message
Share Review
Report Review

My New Zager Guitar
August 26, 2020

My ZAD50CEVS Sunburst arrived today in great shape. Unpacking this much anticipated package felt like Christmas morning. The guitar is beautiful. I'll be enjoying this gorgeous instrument for many years. The Zager's have been nothing short of friendly, professional and quick to respond to my inquiries. Very impressive online company that no one should feel uncomfortable with.

Date of experience: August 25, 2020
California
1 review
0 helpful votes
Follow Izabella S.
Unfollow Izabella S.
Send Message
Share Review
Report Review

Dear Mr. Zager,

Your guitar is absolutely impeccable! I felt in love with it from the
First minute!
The guitar looks like a real work of art of the highest level and
Refined taste. It is a real pleasure to hold it in ones hands. The
Guitar sounds great. I am a professional violinist and I own 2 violins,
One of which is Italian. For me, good sound must include certain
Qualities. I can say: I "see" the sound. Good sound has a profound deep
Core, which makes sound concentrated and the longer this core is, the
Further the sound travels. Also, the beautiful sound has overtones that
Surround this core and sparkle with multi-colored sparkles. The wider
These sparks spread, the more beautiful and noble is the sound. This
All taken together gives the sound an unforgettable unearthly beauty.
Your guitar has all these qualities. Despite the fact that it is OM
Size, that is, a slightly reduced size, it sounds full, filling all the
Space. On the other hand soft piano notes are also clear and crisp.
Your guitar is a miracle!
Thank you so much for giving people the beauty in which you put your
Soul and heart.
Once again, a huge gratitude from the bottom of my heart,
Izabella

Date of experience: August 24, 2020
Nebraska
1 review
0 helpful votes
Follow Randy B.
Unfollow Randy B.
Send Message
Share Review
Report Review

I love my Zager and the people behind the company. The shipping was quick and well packed for the ride. The quailty of the guitar is above the Martin I used to play. If you wanna buy a Martin I have one for sale~!

FYI I'm not a great picker, but it's great to be able to play a guitar that is made to fit my size. All the extras that came with it were just icing on the cake.

Date of experience: August 24, 2020
North Carolina
1 review
0 helpful votes
Follow Waiel A.
Unfollow Waiel A.
Send Message
Share Review
Report Review

I recently bought a Zager guitar 900 Series and can't speak highly enough about the guitar quality and exceptional customer service. The owner(s) take a hands-on approach to not just the sale but answering questions and post-sale servicing. The company doesn't just pay lip service to customer service, like so many companies do, they live it. I'm just a regular guy, but based on my experience they treat everyone like a VIP. Very impressive! Very satisfied! A+

The guitar though is not only an instrument of the highest quality, it's tone, it's playability are in a class of their own.

Date of experience: August 23, 2020
Massachusetts
1 review
0 helpful votes
Follow Donald J.
Unfollow Donald J.
Send Message
Share Review
Report Review

I've recently completed my purchase of the ZAD80CE OM and am extremely pleased with the entire buying experience, especially the outstanding customer service I received from Dennis Jr and his staff. Throughout the buying process, I emailed Dennis at least a dozen times with questions or concerns and in every case he was back to me quickly with a personal response, often within minutes of my request. It didn't seem to matter what day or time it was, he always got back to me immediately and always with a very helpful response. These guys are definitely on the job 24/7.
I initially ordered a ZAD900CE OM, but ended up purchasing the ZAD80CE OM after Dennis agreed to allow me to compare models. The entire return process was totally hassle free and i received a credit for the difference in price of the guitars immediately. It's very rare and refreshing to fine a company these days that truly goes out of their way to make sure you are 100% satisfied. Hats off guys.
Oh, and buy the way, I absolutely love the guitar.

Date of experience: August 23, 2020
New York
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Send Message
Share Review
Report Review

ZAD-50CE/N
August 22, 2020

Hi, I received my new Zager guitar and I am very pleased with my decision to purchase from Zager. The guitar is beautiful in its looks and its sound quality. I am really liking the extra string spacing for forming chords. Thank you Denny!

Date of experience: August 22, 2020
Texas
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Send Message
Share Review
Report Review

I just received my new Zager guitar and it's even more beautiful than I expected, I really want to thank The Zager family for making my purchase experience a great one. They came through as promised.
I can't wait to start playing...

I will be a customer for life!

Date of experience: August 20, 2020
Florida
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Send Message
Share Review
Report Review

Best playing guitar
August 20, 2020

I purchased a ZAD500CE and annotation be happier with it. I was looking at Gibbons, Martins, Taylors and others. I made the best choice with the Zager as it is a great playing and sounding guitar for a better price. Easy Play may sound cornny, but it is the real deal.

Date of experience: August 20, 2020
Texas
1 review
0 helpful votes
Follow Curtis M.
Unfollow Curtis M.
Send Message
Share Review
Report Review

I'm almost 72. Been a singer all my life! Choir, musicals, and rock front man in the past! Still am!

Now, years later, I decided I wanted to be able to play competent guitar accompaniment to my "outstanding" natural voice! LOL!

I have a 70s vintage Martin D-18, but wasn't happy with it for various reasons. I wanted a cutaway model, so that I could easily play up the neck.

Somehow, I stumbled onto the Zager website, and engaged in multiple very friendly, informative, and NO pressure discussions with Denny, Jr. He was very responsive and informative.

Bottom line, I took the plunge, and received my new guitar (ZAD-900C) over the weekend. I look forward to honing my raw guitar talents, so that I am worthy of this awesome instrument! The soft touch, lively tone, and rich depth of resonance makes my "sterling" voice quaver! The FREE state of the art guitar pick, hard shell case, and no questions asked free trial, or return, on the Anniversary Sale, were only icing on a most delicious cake!

This instrument purchase is only for the enjoyment of myself, family, and friends. No public performances are intended. But if my picking and grinning execution grows to live up to the guitar itself, it'd surely be SRO!

Date of experience: August 18, 2020
Colorado
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Send Message
Share Review
Report Review

Received my new ZAD80CEOM super fast and was impressed with the care taken in packing it. The workmanship is immaculate and it really looks like a high end guitar. It has a bright, clear sound that projects much better than I expected for this size of guitar. I have a dozen other guitars and this is the easiest to play of all of them. Very happy with my purchase!

Date of experience: August 18, 2020
Nevada
1 review
0 helpful votes
Follow Tracy B.
Unfollow Tracy B.
Send Message
Share Review
Report Review

I OWN several "classic" guitars. I play each of them often - because neglect is just wrong.
But I MOST OFTEN PLAY my Zager ZAD80CE because it has near-perfect tonal balance, and is just a pleasure with which to practice. (Oh - and show off a little too.)

Date of experience: August 17, 2020
Netherlands
1 review
0 helpful votes
Follow mark c.
Unfollow mark c.
Send Message
Share Review
Report Review

Zager EZ play guitar
August 17, 2020

The EZ play guitar is a great instrument to learn on. The kit comes with everything you need to start playing the guitar, a electric tuner, picks, guitar strap, along with extra strings in case you break one. The guitar itself is a quality guitar for the price. The sound it admits is as if you are playing on a higher quality guitar, I have played on many high end guitars which cost thousands of dollars and the sound being produced is of a higher quality for a less expensive guitar. The neck and fret board is comfortable to maneuver around on, and for a beginner guitar player this is important. Many times other brands of guitars for beginners are more difficult to master in the beginning, hand fatigue being one of the reasons many beginner guitar players lose the motivation required to put the practice time in. The EZ play guitar is almost effortless to play and requires less finger pressure to attain the same level of finger presser on other models of guitars. For a beginner guitar player, this is a great quality in the guitar, it keeps the student motivated to practice. This guitar is also great for people who have medical problems with their hands, its ease of play is exceptional. I would highly recommend this guitar for any student that is beginning to learn and master the guitar. Its inexpensive, exceptional quality, and for the price you really can't find a more quality made guitar on the market today..

Date of experience: August 16, 2020
Florida
1 review
0 helpful votes
Follow Miguel C.
Unfollow Miguel C.
Send Message
Share Review
Report Review

First, I must state that this is not a paid advertisement or review. I am simply sharing my experience with Zager. After very careful consideration I decided to order a Zager guitar. I liked it, but it was not quite right for me. I reached out to Dennis Jr who quickly responded, paid for shipping back and chose another guitar which he sent out right away. After 2 weeks I was convinced. After 30 days I am a convert. My fingers and elbow do not hurt anymore. My ZAD80ce OM is absolutely beautiful. Produces a beautiful rich sound. I do play for around 2 hrs/day now. For the record I also own 2 Taylors, which are good, and a Cordoba Nylon String guitar. My Zager 80ce OM is now my "go to" guitar. The Customer Service and attention I received from Dennis Jr is incredible. They do take care of their customers and will make sure you are a happy customer.

Date of experience: August 14, 2020
Arizona
2 reviews
0 helpful votes
Follow Scott D.
Unfollow Scott D.
Send Message
Share Review
Report Review

Hit the High Notes
August 14, 2020

I felt like a friend of the Zager family. After ordering a ZAD900OM, I discovered promptly that the OM didn't fit me right. However, the guitar was beautiful and sounded great. I was sad that I made that mistake. In three days, I had returned the OM and received my full size per their generous free shipping. Perfect packaging. Great case. The guitar is Just a beauty to play. I have tried the return service and give that 5 stars as well. Glad to be a part of the Zager guitar family.

Date of experience: August 14, 2020
Rhode Island
1 review
0 helpful votes
Follow Rick A.
Unfollow Rick A.
Send Message
Share Review
Report Review

Outstanding Guitar
August 14, 2020

I'm a beginning guitarist. I've been playing for a month on a cheap classical guitar and a Yamaha accoustic. The action on the classical is twice as high as my new Zager. The strings on my accoustic are so narrow I can barely form any cords that I'm trying to learn. The Zager's strings are placed a little wider making the formation of the cords I'm learning so much easier. I also don't have any pain as I don't have to push down as hard or get my left hand in a contorted position to get a cord to sing out. These are comments I have read in many of the reviews of the Zager, but you can't appreciate them until you play on one yourself. Finally and most importantly is the workmanship. I own violins, mandolins, and violas that I can't play anymore. They are all in the same price range as my Zager. The workmanship can't come close to the Zager. From head to toe the Zager looks perfect. I couldn't be more happy with my purchase.

Thanks for a great guitar!

Rick Anderson, Bristol, RI

Date of experience: August 14, 2020
Washington
1 review
0 helpful votes
Follow steve H.
Unfollow steve H.
Send Message
Share Review
Report Review

Purchased my guitar from Zager about a year ago. It is fantastic in every way. And what is also truly fantastic is their customer service. I wanted to buy some additional guitar picks because I had worn the ones I had been given by them out. Instead of charging me for them, they just sent me a new batch for free. It may seem like a small thing but handling the small things well is a big thing.

Date of experience: August 11, 2020
Illinois
1 review
0 helpful votes
Follow Clif W.
Unfollow Clif W.
Send Message
Share Review
Report Review

Great strings
August 11, 2020

I have been learning to play the guitar for several years now and have been searching for a string that would play a more mellow tone on my Takamine guitar. After trying many well known string brands, I recently ordered the Zager EZ Play strings. After playing with them for a couple months now, I believe I have found the sound I have been looking for, and for me the strings live up to their name, as they are easy to play. I will definitely continue to use Zagar strings in the future.

Date of experience: August 11, 2020
California
1 review
0 helpful votes
Follow Nels B.
Unfollow Nels B.
Send Message
Share Review
Report Review

Great guitar
August 10, 2020

I purchased my Zager guitar about four months ago I was immediately impressed with the quality and workmanship of this guitar. I would highly recommend the company and the people working there.

Date of experience: August 10, 2020
New York
1 review
0 helpful votes
Follow dalton H.
Unfollow dalton H.
Send Message
Share Review
Report Review

My 900 c arrived last week
August 10, 2020
Updated review

Sweet beautiful instrument great workmanship great sound looks amazing. There is no way to explain how beautiful these guitars are, you have to hold one and play it and hear the sound.and if you don't like it just send it back with no strings at no cost to you. This pic is my zad 80ce i'll post a pic of the 900 c when get it on my pc.

Date of experience: August 10, 2020

This guitar is not only easy to play it's a pleasure to hold and so calming to listen to.The first thing I think about when I wake up is my Zad 80 ce. I just ordered the zad 900c and i can't wait to pick it up. Best guitars I have ever played and I have played them all. Bset price best workmanship best customer service I just can't say enough. Thanks Dennis your the man.

Date of experience: July 12, 2020

From the business

Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. 100% Money Back Guarantee, Lifetime Warranty


zagerguitar.com
Founded in 1969