This was my first purchase from Zaful and when my clothes arrived I was so surprised at how great the quality of the clothing is! Before purchasing, I highly recommend looking at the sizing charts. The sizing charts on the website for each clothing item are very accurate and they helped me figure out which tops ran true to size and which ones I needed to size up in. When my tops arrived, they fit perfectly! The clothes also looked exactly how they look on the website, except for the red top that looked slightly brighter in person. For my purchase, shipping took around a month which is understandable due to the current circumstances and the estimated shipping time for orders is also posted on the Zaful website. Another great thing about Zaful is that there are always sales and discount codes, which allowed me to get my clothes at a much cheaper price! Overall, I had an amazing shopping experience with Zaful and I will definitely be purchasing more clothing from Zaful in the future!
I'm really disappointed with product! The material is not cotton polyester but only cotton! The Large size is too small that it fits my petite daughter! There was a hole on the side seam. I'm not sure if it's intended for the belt when you wrap it around or a plain damage! I demand for a refund.
I got my order within 1 week after it was shipped. They also offered kindly to replace my order with another item due to the item not being able to get to me in time. That was very appreciated because I needed the dress for a certain occasion. This is a very trusting company and I plan to spend lots of my money there.
I love Zaful. It has really trendy and high quality items for a really decent price. My only complaint is that it takes a while to ship, so just keep that in mind. Otherwise, if you're patient and willing to wait a few weeks for the item come, definitely worth it. They also give daily discounts for checking in which is also a plus.
I really loved my purchase from zaful! I had received a cute two piece outfit that was true to size - especially after looking at multiple reviews, I knew I was able to trust that it would look well on me. I also bought a beautiful, lace, cold shoulder type romper that looks very elegant when I wear it.
I would not mind ordering from zaful again!
Dear Celine,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I booked a vacation for a cruise and realized I had no bathing suits that fit me properly. Uh oh! I saw an ad for zaful and figured I'd give it a shot. The swimsuits were so affordable and they had plus size and straight sizes which was great. I placed two separate orders, one for two swimsuits and one for 3. My order got to me within a week of placing it. The quality was fantastic and felt similar to torrid swimsuits. They are better quality than the ones at forever 21! I am so thankful I found this site! I paid for all products with my own money.
I love the clothes from Zaful! I am so glad I found them everything has been spot on, fits wonderfully, styles are trendy and great prices. At first I was skeptical because it's international but my order was here within a week and when I pulled out the clothes and tried them on I was skeptical no more. I'll be back to buy more for sure!
The swimsuits that I've received fit very nicely and they were of excellent quality for the price! They look exactly like the picture! I am very pleased with my order... and have ordered again from this site... and will be ordering more in the future!
I have ordered different items from Zaful and none of them have disappointed me. I found beautiful clothes and accessories, which have a very good quality, in my opinion, and the prices are just perfect for people like me who are always excited when shopping.
I love the way all of the clothes from ZAFUL fit! I genuinely feel better! Their prices are cheaper than anything I'll find in store and the fabric quality is the same or better! They are my favorite online retailer and offer rewards for shopping.
Firstly, the application has great offers and does not lock, easy access. The pieces are wonderful, super stylish, the quality is great and dresses very well. The products come packaged in a bag from zaful and received long before delivery. My experience with the site was wonderful, I indicate a lot.
Amazing. Just amazing. The quality was great. My suit was double lined. Came in a cute little zip log bag. Everything was amazing. It arrived so quick. I even found myself back on the site two days after getting my suit in and ordered another one. I am so obsessed with this site. All of my friends ask about where I got it from and it's my go to suit so far.
I made my first order with Zaful last month so I didn't have any previous experience but I have to say I was surprised that the goods arrived earlier than expected and in a really nice quality. I also had a great experience with their customer service and they reply to my queries quickly. I ordered 2 swimsuits in a good price and amazing quality, they look exactly like pictures.
This was my second time ordering off of Zaful, & let me tell you that their services are super well explained & easy to understand! The shipping was fast & came on time! Not only that, but their prices on the items are super affordable & is probably the best part about them! All items came as described & I loved every piece of it! I would definitely order from them again!
Every single suit I've got from here has been great quality! With the exception of only one! Love getting them! They are so reasonably priced and well worth it! Shipping time is usually less than a week and half!
Dear Brittany,
We would like to thank you for your comment about ZAFUL.
We always try our best to please our customers and offer the best service possible.
Have a nice day!
Best Regards,
ZAFUL Customer Service
Its been more than 1 month that I ordered. They sent some fake shipping tracking number.
Please don't ever shop with these scammer. Its total a waste of time and money.
I am going report this site to take some serious actions.
Dear Priya,
I want to start by thanking you for notifying us about the issue.
Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
We have taken care of your complaint and will offer you a resolution. Would you mind messaging us your order number or email address registered on our website?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Best regards,
Zaful.com Customer Service
First time ordering from Zaful and I'm very satisfied. The denim jacket I ordered was shipped to me in less than a week (I'm from Malaysia). There's sales and deals in store most of the time and their daily login reward system is also pretty nice, it gives out points and sometimes discount coupons which helps save money. Overall great online shopping experience, I'll be back for more.
I considered Zaful as my most trusted clothing brand bec of many reasons. 1.) Prices are cheap but the qualities are soooo amazing. 2.) They are producing extraordinary designs which I think one of the main reasons why I loved it even more. 3.) Clothes are on trend! 4.) Easy access to their customer services. They response 24/7 to my inquiries whether it's from e-mail, on their site, or even in messenger. 5.) lots of discounts! I mean, who would not love discounted items right? :) 6.) Most importantly, all items are on track. 7.) Lastly, they have this option COD(Cash on Delivery) which is such an important options for every company. HIGHLY RECOMMENDED! DL the App now!
I have ordered multiple times from zaful.com before and I will continue to just because of the amazingly low prices. Quality is great in comparison to price. Would recommend ordering far in advance if you need clothing items for specific date, or pay the little extra for fast shipping as orders can sometimes take a while to arrive. Other than that can't say enough good things about this website!
Dear Melanie,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
Bikinis and shirt are as pictured, quality is comparable to most major mall brands (eg american eagle, abercrombie, forever 21). Low prices make it worth while to order things a little outside your comfort zone which is super fun! Reviews are honest and helpful, most agree products match what is listed. Shipping took no longer than any other online retailer and the clothes arrived clean and neatly packaged. There seems to be a myth that clothes from zaful run small - I've never found this to be the case and order my normal size with confidence!
Overview
ZAFUL has a rating of 3.4 stars from 5,972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ZAFUL most frequently mention customer service, good quality and bathing suits. ZAFUL ranks 5th among Discount Clothing sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Laura,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
We have provided you with a solution via ticket.
Please kindly login to your account and reply to us there.
Best Regards
ZAFUL Customer Service