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ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I had a great experience with Zaful. I got many items from Zaful website and it's really pretty and fit well. I love it so much! Every items that I purchased was my favorite every day look. They has really fashionable clothes. Also, customer service is fantastic. They answered the question promptly.
It's a good fabric for the price you pay for and it's definitely true to size. I would recommend to always read the reviews before buying something which gives you a little more assurance. I've bought swimsuits here and it's great I wear it all the time now since it's the summer. I've also bought winter clothes, it's definitely not a thin material at all. And most importantly worth its price. A lot of my friends would ask me how much I get it for and they would be super shocked when I tell them how much I got it for. I would definitely buy from here again.
In my first order I was very nervous, I did not know if I was going to arrive and I arrive faster than I expected (Mexico) the sizes became very small but the measure that says is correct and is the same at the picture.
What I liked the most is the attention in the delivery of the package I was marked to verify the address of the order.
Zaful sells very high quality clothing for a very cheap price! It has so many options and so many cute items. It is true to size and all of my friends love it. I will continue to order from Zaful for all my clothing and accessory needs! I was a little skeptical at first considering the prices were so low, but once i got my first order in the mail i was instantly in love with the site!
Yes to Zaful! I like the quality and the unique design of my order, even though the distance of delivery is too far I've already received it. Kuddos to zaful family, I will surely be able to refer to my friends and family members. Looks good in the picture, and after you receive the item, for sure what you see is what you get. I hope more more more and more new design to release and most affordable prices. Thanks! God bless!
This business offers cute and stylish clothes and swimsuits at very low prices. You can stay on top of the trends while on a budget! The shipping is inexpensive, fast, and secure - nothing ever comes in the mail broken or damaged in any way. I will definitely be shopping here again as I am incredibly pleased by my experience. I recommend that if you have not shopped at ZAFUL that you do so soon!
I started ordering from zaful a little over a year ago, at first I was hesitant because of the fact that I never order from online stores unless they have a real store that I could return it to. (if it didn't fit etc) But I decided after watching many youtube reviews and looking at the photo reviews that are posted on their website from many real customers, that I was going to order a couple of bikinis, and I ended up absolutely loving them! They fit perfect and were even cuter in person!
Zaful has been nothing but great! I love all of the bathing suits I have received from them and whenever I have any sort of "problem" it is resolved quickly and efficiently and I am always happy with the outcome! Zaful's customer service is quick to answer and very helpful in satisfying the customer! I would 100% recommend this website to anybody!
They no longer take returns on bathing suits. My daughter now has 10 suits and some don't fit and others are not of good quality. They used to take returns, but no longer.
Scam. Don't buy swim wear. They don't accept return whatever reasons, you will only get 30% back which is totally scam. Don't buy from them. Please stay away. Plus, item are very bad quality.
The clothes I received were pretty good quality for the cheap prices. I am in love with the leggings I bought from their athletic section. So, the products were pretty good, BUT the shipping was horrendous. I received my order MONTHS after I ordered it. Even after I finally received it, a part of my order was still not even SHIPPED. It's like they weren't doing anything to get the process going. I cancelled that part of the order though.
I order my bikinis on that site, as they're very cheap and have a cool style, that I love.
The quality is good, especially regarding the pricing.
Sometimes it can be a little tricky finding the right sizing, but the reading the reviews helps a lot!
Also great customer service, helpful and replies quite fast as well!
I am very pleased to say ZAFUL has my heart in wearable, easily affordable clothing. I've now had my second bulk of clothing bought over this website and I will 100% be back for the third. No dramas with the app/website it's easily laid out as well as the online support team that will help you with whatever enquires you have from returns, shipping and just all round enquires about the products. Thankyou zaful.
Had to come down and write a review on this website, literally the only one where i can find cool stuff at an affordable price, good support. Love it so far
I'm usually iffy about fast fashion website but Zaful had some good products I was interested in. There is a large selection and you usually can find what you want. With all fast fashion, you always have to be careful about quality. If you really search and be careful with what you purchase, you can get really good quality products at a low rate. The shipping was a little slow, but given that it's coming from an Asia distribution center, then that makes sense since it takes a while to get through custom. I got a pair of shorts, bikini, bikini cover, and jacket. I still wear all of them and I haven't seen a decrease in quality of product (which is expected for fast fashion clothes). I would purchase from Zaful again.
I have purchased off of ZAFUL many times, and they have always been reliable and the packages have arrived timeously. On the odd occasion where an item I ordered was no longer available or not in stock, the customer services team was very helpful and a refund/exchange was performed for me. In my experience most of the clothes have been good quality, I have occasionally received items where the stitching was not so great but for the price it's really not bad. Sometimes the sizing can run on the smaller side so it's good to read other people's reviews and size up if unsure. Overall it's been a good experience for me shopping with them.
I really like the website, because there is a lot to choose from and a lot of beautiful bikinis!
The clothes I have ordered have not been as good as the bikinis. Although they are very pretty, they do not fit as good as I hoped for.
Zaful is my favorite place to shop bikinis, they are so pretty!
I also love that there are always discounts!
Zaful is seriously a great website to shop at. It has so many different kinds of styles and products to choose from (SO MANY) and it ALWAYS has really great sales and price markdowns. The really good thing about it is that it has real reviews from real people so you can always refer to that to get some more info about the products and even see the picture of the product when it arrives to the customers. When I've had some issues and questions I contacted their customer support and they were really helpful every time. So if you're looking for a stylish online store with really good prices and endless options, Zaful is a really great option for you
Over all its Good Fabric, True Size, Cheap price. I like this ZAFUL Onlineshop. I wish The next time ZAFUL give us Free Delivery
Ho ordinato 4 bikini e sono arrivati nel tempo previsto dal sito ZAFUL senza alcun problema. Ho avuto una lieve difficoltà per rintracciare l'ordine prima che arrivasse poiché non riuscivo ad accedere al link per visualizzarlo, cosí ho contattato Zaful nella zona "Help" del sito e mi hanno risposto in meno di 5 minuti mandandomi un nuovo link che ha funzionato benissimo.
Ho contattato ZAFUL per più ordini e sono sempre stati gentili e disponibili.
I costumi sono di ottima qualità e le taglie corrispondono alle misure date ma non tutte, 2 parti inferiori dei miei bikini erano un pò strette, e una parte superiore mi era piccolissima a differenza delle altre che erano della stessa taglia e mi andavano bene, avrei preferito prendere una taglia in più ma ho deciso di non cambiarli anche se avrei potuto poichè si possono abbinare con altre parti e mi piace indossare costumi spezzati.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
Dear Leean,
We apologize for any inconvenience caused.
We will always offer our customers returns, refunds and exchanges in line with our policies.
Please click here for more details: http://www.zaful.com/returns/.
We have contacted you about your issue via our Support Center. Please login to your account and reply to us.
We look forward to hearing from you soon.
Best Regards
ZAFUL Customer Service