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ZAFULReviews 5,973

2.4

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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South Carolina
1 review
0 helpful votes
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Great Customer Service
October 21, 2019

Great company to deal with, solved any issue instantly and made everything good. Love their bathing suits too. Great quality and fit is almost perfect everytime!

Date of experience: October 17, 2019
California
1 review
0 helpful votes
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Great Quality & Reliable
October 19, 2019

After reading reviews and shopping for days, I finally convinced myself to order from the site. I chose to start with a bikini, since I had seen good reviews and my friends had recieved cute products. I was not disappointed! The quality was amazing, and I've since ordered more things that I've been happy with. I will definitely order from them again in the future.

Date of experience: October 16, 2019
Malta
1 review
0 helpful votes
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I've ordered from zaful quite a few times and am always impressed by the quality of their products in relation to the price! Very trendy and up to date with fashion while also affordable, great for a student like me! Recommend giving this website a try as you won't be disappointed.

Date of experience: October 16, 2019
Peru
1 review
0 helpful votes
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I have ordered a couple of times in zaful and everything was great. The packages came in order and on time.

Date of experience: October 15, 2019
Texas
1 review
0 helpful votes
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Zaful Order
October 19, 2019

I really enjoyed my experience with Zaful. I made a large order because a previous order (that I placed during a huge sale) had sometimes not available. When Zaful contacted me about this they reimbursed me for everything and I had placed another order with everything I wanted. Everything came within 2 weeks and their costumer service is really good. Overall extremely happy with everything. 10/10 would recommend.

Date of experience: October 15, 2019
Jamaica
1 review
0 helpful votes
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I love shopping on Zaful. I'm from the tropics so bikinis are the best to shop for. Right sizes, right color no doubt when buying from Zaful. I order other stuffs like dresses, bras, cardigans. When I'm looking for the right outfit Zaful never lets me down. Their customer service is always great as well. Never had any issues and they are always able to resolve my issues.

Date of experience: October 15, 2019
Bulgaria
1 review
0 helpful votes
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Swimsuit
October 19, 2019

The item came really fast.It was in nice wrapping and in excellent condition.The colours are the same as the pictures in the site and the size is exactly the same as the size table which is provided in the site.The item is really beautiful, nice and exactly as I wanted it to be.And as i said earlier it came really fast I didn't expected it to came that fast.

Date of experience: October 15, 2019
Puerto Rico
1 review
0 helpful votes
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Awesome
October 18, 2019

I have been enjoying Zaful not only for the beatiful clothes and dresses but for the great customer service they have with you. If you have a question they will answer you in less than 24 hours.

Date of experience: October 14, 2019
Canada
1 review
0 helpful votes
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Great Site
October 17, 2019

Honestly very affordable website, pretty good customer service! Many options and styles for both men and women :)

Date of experience: October 14, 2019
GB
1 review
0 helpful votes
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Best Value For Money
October 17, 2019

I ordered this beautiful copper bikini but for the price I was skeptical at first. Delivery was faster than I expected and when I received it, I was shocked by how amazing the quality was especially for such a low cost. It also fit perfectly, and there were no flaws to the product. I highly recommend ZAFUL to anyone looking for affordable great quality bikinis!

Date of experience: October 13, 2019
Texas
2 reviews
0 helpful votes
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Trendy and unique
October 16, 2019

Zapful Is a trendy and unique online shopping community, where creators from all over the world come and experience trendy, fun and cool fashion wear.

Date of experience: October 12, 2019
Florida
1 review
0 helpful votes
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The best quality bathing suit ever
I have purchased bathing suits from many different stores and online websites. This bathing suit is by far the best quality I have ever purchased and their prices are so reasonable. Their sizing is spot on, the suit fits perfectly. I liked it some much, that I will go back to their website and buy 3 more! It's exactly what I expected. Awesome suit. Beautiful material, great quality and great prices.

Date of experience: October 10, 2019
Missouri
1 review
0 helpful votes
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My experience with Zaful has been generally positive. Honestly, I am surprised that there are so many negative reviews, especially the ones saying it's a scam or that their customer service is awful. I have purchased around 32 items from Zaful in the last 5 months, out of which 6 have not been up to my standards (too small or poor quality). Each time I was dissatisfied, I sent a message to customer service and received a full refund without having to send the item back. I use PayPal and have received three refunds to the card linked on my PayPal account within days of requesting it, two refunds to my Zaful wallet (because I requested them this way), and one item re-sent in a different size. The most negative experience I've had is regarding the item I requested in a different size, where they told me they would prepare it for shipping on August 30,2019 and I had to contact them again almost a month later because I hadn't heard anything. After following up, I received an email on September 30,2019 saying they had reshipped, so I am now waiting for the item.

All that said, I love most of the items I have received from Zaful and I get a lot of compliments when I wear the clothes. Most of them are decent or good quality. They also provide a student discount and have several coupons and sales regularly, so their items end up being very reasonably priced. In general, it takes about 2-3 weeks to receive orders, so keep that in mind when placing an order. Based on my experience, I would recommend (and have recommended) Zaful to others.

I am usually a size small (and 25-26 in Levis pants) in U.S. sizes, and the only times when I have bought anything other than that size on this website are when purchasing bathing suits. The two items I had to return because they were too small were bathing suits (I needed a medium instead of a small). Everything else fits like other clothes I buy in my regular U.S. sizes.

Disclaimer: I got invited to submit this review and receive a $5 credit on my account. They invited me to share my "honest" and "genuine experience." They did ask if I had any issues with my most recent order before sharing the websites where I was supposed to post my reviews - and I did not have any issues. I do not feel like I am being paid to leave a positive review as they never said anything about my reviews having to be anything other than honest, but make of this information what you will.

Date of experience: October 9, 2019
California
1 review
0 helpful votes
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Didn't have a single issue with my order. Both items came on time and looked just like they did on the site and were amazing quality. Would definitely purchase more from ZAFUL

Date of experience: October 8, 2019
Hawaii
1 review
0 helpful votes
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I'm never paying store prices for a bathing suit ever again! Less than half the price of most stores and the top and the bottom come TOGETHER. I've ordered clothes too and and I'm impressed with the quality of the outfit, I've worn it on photo shoot hikes and other random adventures and it's still in perfect condition. My bathing suits have all held up super well too, no signs of damage yet and I've taken them in salt water and wash them frequently. I always rave about Zaful to my friends I definitely recommend.

Date of experience: October 8, 2019
South Africa
1 review
0 helpful votes
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Best Bikinis
October 12, 2019

Zaful's Bikinis are the best highlights overall. Firstly the prices are affordable, the quality of the material is fantastic. Also they are cute with different patterns design and variety of color. I bought and stocked up about 9 pairs of zaful bikinis- and they all great, no faults however you have to careful with the size you choose. Some are true to size, however you get some where the bikini bra fits well but the underwear is smaller/bigger in size vice-verse.

Date of experience: October 8, 2019
New York
1 review
0 helpful votes
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Great items
October 10, 2019

Zaful has great items that are trendy and arrive in good condition. Zaful makes shopping easier and enjoyable.

Date of experience: October 6, 2019
California
1 review
0 helpful votes
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I love Zaful! I thought that when I first ordered, it would be bad quality because of how cheap everything was. I especially enjoy their selection of bathing suits because they're the best quality out of all the items. I've ordered their winter selections too, and they didn't disappoint. The only thing I would suggest is, to order at least 2 weeks ahead from the time you want the order because the shipping takes a bit of time. Other than that, it's such a great website!

Date of experience: October 5, 2019
Croatia
2 reviews
0 helpful votes
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Zaful experience
October 8, 2019

I bought a swimsuit from Zaful. At first, swimsuit comes very soon. I didn't expact that swimsuit will be that good. It's exellent!

Date of experience: October 4, 2019
California
1 review
0 helpful votes
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To be honest I didn't know what to expect when I started shopping at Zaful. Because of the cheap products that were always on sale, I thought it would just be one of those really low-quality websites you usually see on social media. However, I was drawn to the cute clothes, and since they were so cheap, I just decided to purchase something here on a whim. I honestly didn't expect much, however, I was honestly surprised with their quality, shipping time, and amazing customer service! The clothes are pretty decent for what you pay for and their customer service is amazing to me. When I messaged them to return a product I didn't like, they were extremely helpful and patient with me! They gave me several return options I could choose from! I would highly recommend trying to shop here, even if it's just once!

Date of experience: October 3, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071