ZAFULReviews 5,973

I was surprised after coming here and seeing negative comments because Zaful honestly exceeded my expectations. I ordered 2 bikinis - both of which arrived on time. Both bikinis were surprisingly good quality material, however, one was not the color I wanted (although most people probably would have kept it because it was the same bikini and still cute). Customer Service was extremely adamant about responding - and I exchanged MULTIPLE messages with them. They were very understanding and immediately agreed to send me another bikini that was the same price as the other. I ended up choosing one that was $3.50 more and so they sent me an invoice just for that and my bikini is on it's way!

I decided to check out this website after watching some youtubers do a review of the website. I was pretty skeptical and waited a while as well as doing some additional research before I bought something. I ordered two items, both swimwear, and I was rather nervous about the sizing as you cannot pick a different size for the top and bottom. I got my order in about a week and a half. I did contact costumer service after 24 or 48 hours after I was emailed that my package was shipped and was asking about my tracking information and was given a reply in less than 24 hours and was informed that it takes a couple of days for the information to appear. The next day my tracking information showed up. Once I got my items, I was impressed and a bit un-impressed. The one bathing suit that I was impressed with was my wildcard one and it was great. Both in quality and color and sizing. The second one was great in quality but not in sizing and material wise. The top was very see-through and you could see the padding all the way through and it didn't cover my chest all the way. I was contacted by Zaful asking if I was satisfied with my purchase and told them the problem and they refunded me the money with no problem!
Overall, the quality of the bathing suits are great and the sizing can be a bit hit-or-miss but it shouldnt be a problem if you look at the sizing chart that they have (It is different for each item). The customer service is great and have gotten back to me with my questions within 24 hours.

Ever since I found out about zaful, i always liked the site... went online and started looking at reviews and saw they weren't very good but i went with my gut and bought three bikinis anyways. I surely hope i have not made a mistake choosing Zaful. It has been over a week and i am inpatiently waiting for my bikinis but i know they will arrive soon due to the fact they have already arrived in NYC. Thank you zaful for the inexpensive things, im sure i will love the products!

This "company" is an absolute sham, and it was my mistake thinking they would be as reliable as SheIn and Romwe have been in the past. I'm an experienced wholesale buyer, and I am understanding when it comes to lengthy shipping times and horrible customer service, but this site takes the $#*!ing cake. I placed my order **************893 on June 26, and it was processed and sent out for shipment on the 28th. I then contacted them on the 30th asking if there was an issue with one of my items, because it still said "processing". The agent informed me it was out of stock and told me to choose another size. I did, it was shipped with another company (important) and it is currently in transit and just arrived in the States today. I was fine with that. The remaining 4 items were shipped and processed and the last thing the site and "yuntrack" tracking had to show was "ARRIVED AT HONG KONG SORTING FACILITY". This was on June 30th, it is now nearing July 12. Naturally I contacted them both through their instant messaging and submitted at least 5 separate tickets and was basically told "just wait it out". Then, last week, they finally admitted that they lost my package and told me to wait ANOTHER 3-5 days while they spoke to the shipping company. I asked for pictures or proof, and then was told they were "sorry for my experience". I am still attempting to contact them as of now, and have gotten no answers. I was also told by a "supervisor" that I could receive a partial refund of $18... when I paid $71 for the order... as compensation, and here's the kicker--in Zaful credits only. LMAO. Don't order from this garbage site, the good reviews are all either written by bots, Zaful employees, or paid reviews. They are scammers, stick to SheIn!

I recently made an order on the online store Zaful and i am honestly so happy with my items. The sizing with great and quality of the bikinis and romper i ordered were amazing. Excited for my next purchases!

I ordered from Zaful for the first time in April and I loved the swimsuits I ordered, he shipping was actually quite fast so on June 20 I decided to order two more swimsuits and a pair of sunglasses because I am going on a trip next week and they haven't arrived, everyday i check my mail and nothing, on the tracking information it says that on June 24 it left the treatment center and was sent to USJFKF and now its July so where could it be? I'm just worried that I wont get it before my trip or at all. Zaful has let me down this time.

I had placed an order with Zaful recently, 2 bikinis and 1 bralette, the bikinis were good, but the bralette wasn't, which was disappointing. But customer support responded very quickly, they were very nice and professional, and offered me a full refund for the bralette. So I do recommend them, and I will continue to buy from them, because even if something goes wrong again, I know that they are going to be professional about it.

Do not be alarmed by my response, the website I hear is very great with service and the quality of clothing/accessories. I loved their delivery, support service and quality... just not bathing sizes.

SHORTS: There is no hole for the button to go into? Is this normal? The quality is nice, not denim feeling, but its a very nice print. Nice elasticity! They are high-waisted and feel so comfortable, they fit so snug!

Bikini #1: Horrible. So small, I ordered medium and the sizing was so sad. I couldn't cover my boob. The straps were nice and long but, the cups were tiny.
Bottoms were very small too couldn't even wear it as "Cheeky" they were going to be swallowed by my arse, no, I don't have a big arse it's small... but the panties were just so puny!

I received my 2 swim suits yesterday, and I can tell you right now I will never be ordering from Zaful again. The grey bikini I ordered is a good size for the top, but the bottoms are made out of a horrible material and they are WAY to long. If I put them on to where they actually fit, they would raise up to my belly button, the band fits perfectly, but the cloth that goes underneath is like an adult diaper. The second suit I ordered was white, and I was told it did not come with padding, which I could simply fix with a sew in, unfortunately this swim suit is the worst quality I have ever seen. The material is completely see through. And if I were to wear this as an actual bathing suit, I would be full exposed to the world in every way. HORRIBLE. I have pillow cases made out of more substantial material. I will be returning both.