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ZAFUL has a rating of 2.4 stars from 5,973 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I've ordered from zaful many times (mainly familiar with their swimwear), and have received all of my orders in a timely manner. Their products are very affordable and the quality is great. I would definitely recommend any of these products to my friends, and am willing to share this review because of my real experiences with the site. Definitely check into Zaful if you're looking for a quality online shopping experience, you won't be disappointed!
I am really satisfied with my purchases from Zaful! I have experienced a lot of horrors when it comes to online shopping but I decided to give Zaful a shot and it was well worth it. The bathing suits are cheaper price wise than a lot of other websites and the quality is pretty decent. I wouldn't categorize it as amazing quality or anything but it's definitely good. Having the reviews under each suit was really helpful as well because I was able to see if there was any sizing discrepancies and how the suit looked on real people. I will definitely be shopping from here again!@shreeyas
Order #: UA**************
Date of Purchase: 05/27/17
I recieved my order on time and it was truw to size. It fit well all the way around. I got a medium and am a medium top and size 7 in bottoms so it worked out well. Overall i recommend this website.
I have come across this website and I was very excited to see they have beautiful pieces at really good prices. I decided to place my order and I alsi got to use their Z point discount which was a very nice surprise.
I was expecting the delivery to take much longer, but my order arrived in exactly 3 weeks, which was much appreciated.
The products were very nicely folded and wrapped and they matched the descriptions and photographs on the website. I was very satisfied with the quality of the products, the materials are nice and confortable.
To sum it all up, I was very satisfied with my order, I really can't think of anything wrong. I will definitely be placing many other orders at Zaful in the future. I would totally reccomend this website to anyone looking to buy nice clothing and accessories at affordable prices.
So satisfied with my purchases from Zaful! At first I was a little hesitant but I read all the reviews on the site per product and listened to what the reviews stated regarding material/sizes and was shocked by how great the bikini's looked. I also chose expedited shipping just in case and it literally arrived not even a week after my purchase! Strongly recommend and was super pleased with my order!@siakristina
Order #: U**************
Date of Purchase: 6/10/17
Very happy with my purchase - watch my video review here: https://www.instagram.com/p/BV8GRJngtTs/?taken-by=dusty_dungarees Ordered the geometric print long-sleeve dress and the black knit over-the-knee socks with lace edging. The dress is well-made and good material. Everyone compliments me on it! Only thing is it a lot more billowy/loose around the waist than the picture suggests. The socks fit perfectly (I'm a size 32 jean) and a nice quality knit. Just a bit of loose stitching at the top. Will definitely order again. Only thing is my order took two months to arrive, but I have ordered from China before, so was expecting this sort of timeframe.
Zaful is amazing! They have almost any clothing item you can think of, for really great prices! The shipping time was faster than I expected, which was awesome! I was expecting my item to take about 2 weeks to get to me, but it only took a little over a week! The quality was also excellent, way beyond my expectations. The size guide was accurate for the item I ordered, and I just placed another order, so hopefully it's accurate for everything on their site. Overall, a great site to order from! I had my doubts since I've ordeeed from similar sites and received poor quality, incredibly small items, so I was both surprised and extremely pleased when I absolutely loved the swimsuit I ordered from Zaful!
It was my first experience from Zaful. It is summer now and I've been trying to find "Perfect bikini". And Zaful helped me with it. There is a variety of swimwear.And the prices are very low.So I chose a light blue one.And I love it. This swimsuit made of tight tissue and I think I will take size M next time.The quality is very good. Also I like their Z-points.And with z-points this swimsuit costed 9.99$. So for this price It's a great product.In general, I like this shop and i'm going to order something else.
I was surprised how the quality of the fabric was so good. The items was exactly like in the picture and the colours was gorgeous. The delivery was quick with no problems. Happy with my purchase and definitely will order more in the future. And that's why i am giving only 4 stars because there was some shortcoming but i can definitely fix them on my own.
I was skeptical at first after reading some of the reviews, but I decided to give the site a try anyways and I am so happy I did. I absolutely love everything I have ordered from them. It's cheap, which is always a plus because that means I can order more clothes for a good price. I will admit that some of the quality isn't the best, but it's nothing terrible and will last you a while. You just have to find what size on their website works for you and go from there (I recommend ordering a size up). I will definitely continue ordering from them in the future and suggest it to other people as well, especially if you are looking for cheap swimsuits that are good quality.
A few months ago I came across Zaful.com and I fell in love with their dresses. I was a little skeptical at first, unsure of what the quality would be like, but I ended up buying a dress anyway. When it came, I fell in love- it was comfortable and flattering, just as I was hoping. Recently, I had been looking for more dresses for a few events I have coming up, I put several dresses in my cart and then when I had settled on two dresses I checked out. Unfortunately, I did not see but I had 5 dresses in my cart! I had ordered too many! Luckily, Zaful's customer support was very helpful and responsive. Their messaging system makes it easy to maintain communication with them throughout the process of returns, canceling items, or whatever. I highly recommend ordering from Zaful, their products are great and so is their customer service.
I ordered 2 play suits and a dress from zaful, they came within a week and were all individually wrapped in high quality bags. The dress and the play suits were very good quality and I will definitely be ordering more from them in the future
My experience was awful I ordered 5 swimsuits on the 6/6/17 and its the 1st of july and my package still hasn't arrived I've contacted the customers service thousand of times and the only thing they can do about it is send me my tracking number, telling me to be patient and wait a bit longer. I strongly don't recommend this site to anyone!
I´ve order lots of stuff in Zaful and most of the stuff is perfect and great quality! And if I´ve ever had a problem they make sure to find a solution and make sure im happy with everything! They respond really fast compared to other sites and their customer service is great! Most of the products i had ordered are pretty cute, great quality for the price, and it comes really fast (fast shipping). Their prices are great! Their is nothing that cant beat zaful´s quality and amazing pricing! Must try! You wont be disappointed, or atleast i havent!
This website (and app) have great clothes and a lot of really cute and sweet bikinis! At first I was worried the quality wouldn't be good, but the quality of the bikinis (and of my other orders, like tops and rompers) have been excellent.
You can even save up points to get discounts which is really great to have because I buy a lot stuff from other websites and it takes a lot longer there to get discounts. Also for the most part the size guide works really well, but sometimes it's better to read the reviews as well so you know if you need to size up or not.
All in all, it is a lovely website that doesn't cost too much and is great for buying clothes / bikinis nobody else has!
@glamrose
My order number UL************** was my first purchase on the Zaful website, they have so many products, beautiful designs and an amazibg quality for they low cost products!
Oh, and don't want to forget to tell the very good service for the customers, the replied all my questions through e-mail.
Zaful website have amazing promos, referral programs and points for every user, so you can't go wrong if you registered to zaful and purchase!
They have the best deals, prices, and quality.
Katie
07/02/2017
I had came upon this shopping app on my facebook. I saw cute clothes at a great price. I knew because the clothes were not dirt cheap like some apps that it must be good quality. While shopping in the easy to use app i came across so many items I likes they have many sizes even plus sizes! They even allow people who have purchased to leave reviews which in my opinion helped a lot! I was able to see what the fabric looked like on some one else. My first order was a dress and two shirts. They arrived in there own zipup plastic bag which I thought was super perfessional. I tore open the bag as fast as I could I love onlime shopping amd zaful had me excited! The results were amazimg higher quality clothes then you get at the mall. I couldnt be more happy with zaful and will be doing a lot more shopping with them.
First of all, I wanna tell you guys about my experience with Zaful. My first thoughts about how the website looked itself were positive so I started to look around and I couldn't believed that it corresponded to my kind of style. They have a good variation of different styles so you'll always found something anyways. When I have any questions they respond as soon as possible. And they always come with a good solution.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to support@zaful.com or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to support@zaful.com. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to support@zaful.com. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
Dear rosa,
Thank you for raising this issue.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to your reply.
Best regards
Zaful Customer Service