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Yoybuy.com

How would you rate Yoybuy.com?
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Japan
1 review
1 helpful vote
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I want to say that most of the Chinese buying agents are worth trusting.

You can search "taobao agent", " buy on behalf of me" on google.

YOYBUY-- reliable to use.

I choose YOYBUY because it offers 90 days free storage and free repackage & consolidation service.

Date of experience: October 30, 2019
New Jersey
1 review
1 helpful vote
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Used to be better
July 5, 2022

Since the pandemic, they dont have many of their shipping options anymore. Not really their fault but everything is way more expensive to ship. Half a year ago, i shipped something using their service after taking their advice... something was fishy since they said to put the destination country to be China even though I told them I live in the US. Anyways. The package didnt arrive of course and they never gave me a tracking number. I did bought their "insurance" which means i get shipping refunded at least if the package was lost. They insist that the package is stuck in customs, but again no tracking number just their words. When i email to asked about it, every 2 weeks, they keep telling me to be patient. Finally they said they will just refund me the shipping... 2 week later no refund. I asked about it, and they said its not lost just stuck in customs. Its been half a year! I asked, how long do i have to wait to be considered lost then? I bought insurance for god sake!
And they never respond back to me for over a week. I swear I will never used this service again! Just a bunch of fraud! I wonder if it is possible to have my bank do something about it since it's a service that was never fullfill. Please just stay away.

Date of experience: July 5, 2022
Indonesia
1 review
0 helpful votes
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This is the firts time i make an order at youbuy and it works. I happy that all my item were order and packed correctly. Thanks youbuy. I will prepare my next order ASAP with more items. Love from indonesia..

+3
Date of experience: September 4, 2020
Minnesota
1 review
3 helpful votes
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It's really bad agent. They keep my parcel 3 months and not ship my parcel until I talk to them. They said because the COVID-19 but I bought before the covid until now I still don't have it. Stay away.

Date of experience: June 11, 2020
GB
1 review
5 helpful votes
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They are clever scam artists.
They overcharge for every item.
They then ask for extra money for selected items to drain more money from you.
They then over weigh items so they can further steal money from over charging for post.
Ontop of that the post insurance is a scam, if items arrive broken they refuse to honour it.

I caught them over charging for items and asking for extra money by contacting one of the sellers who confirmed it was all a scam technique.

Then they fight to prevent refunding you, demanding you cancel dispute before refund fully knowing that you lose all buyer protections by doing so.
They then add a higher amount of money to your balance to try convince you into doing this... they have utter control over the withdrawal process so they can simply wipe the balance and leave you completely robbed.

These guys are utter scum to the highest levels.
Never EVER use these people they will rip you off steal from you.
YOYBUY IS A SCAM.

Date of experience: June 13, 2019
RU
1 review
0 helpful votes
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He worked 1 time with this company. Everything went successfully. Support service helps in all matters. Convenient interface. Software is well packaged

Date of experience: June 19, 2021
Germany
1 review
5 helpful votes
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Don't use it
October 13, 2017

Don't use it. Scumbags. Sara Li, Michael, Rein, Mia only idiots working there.

Tel. +86 (10)*******117 | Cell. *******8141 | E-mail. *******@yoybuy.cn
Address. Room 1406-1408, Building E, Lonhqi Square, Huangping Road, Huilongguan District, Beijing, ******* China

Date of experience: October 13, 2017
YOY B. Yoybuy.com Rep
over a year old

YOYBUY

Bangladesh
1 review
4 helpful votes
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Love this dress- I can wear it out in the summer just to be out in- or I can dress it up a bit with some easy to accessorize jewelry and nicer sandals to the 3 weddings we are going this summer- laid back with out being too casual or it can be laid back and comfy with out being too dressy. Fits perfect- I would imagine just about any body type- women dress, tops. I ordered a medium and I can wear it while I breastfeed- just cover up- I can imagine wearing it after my breasts go down in size too! That is the hardest thing for me is to find a dress this versatile. One of my favorite buys!

Date of experience: June 19, 2015
DO
1 review
5 helpful votes
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Ordered 2 items from yoybuy. The first arrived and the 2. Went back to China with no explanation. Now, they want to charge me again for shipping cost to get it to the USA. Stay away from this yoyfake...

Date of experience: January 2, 2018
YOY B. Yoybuy.com Rep
over a year old

Dear Markus,
Sorry for any trouble caused to you, please tell me your username, we'll check for you! You can also send your questions to service@yoybuy.com or Live Chat. Wish you everything well in the New Year!
BEST REGARDS!
YOYBUY

RU
1 review
1 helpful vote
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Service worse
October 5, 2016

From January 2013 to keep buying through yoybuy.com
At the mometn have 48 hours from the Western Union money transfer is not on my account! Letters do not respond! Service worse!
This year, the service is much worse!

Date of experience: October 5, 2016
New Zealand
1 review
0 helpful votes
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Good service!
September 29, 2020

I've been using the service for a few years, and i've never had any personal issues. The staff gives great customer service, and in a timely manner. Delivery before covid has been great, now it's a little longer but still great over all!

Date of experience: September 28, 2020
India
2 reviews
0 helpful votes
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Its certainly the best taobao agent, they have an excellent online team to assist buyers and its always a pleasure to shop through yoybuy. Would recommend everyone to atleast use it once. Its The best.

Date of experience: August 19, 2016
Indonesia
1 review
0 helpful votes
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I use yoybuy since 2 years ago, and its very useful and safety for my business. Their customer services has fast response, good and friendly when you have problem with your order. I will continue to use yoybuy coz its so easy to use and of course its so safety to purchase item from china. Thankz yoy buy

Date of experience: August 15, 2017
Brazil
1 review
0 helpful votes
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Fast & Reliable
October 13, 2020

I wanted to buy a very specific product and I wasn't able to buy it directly from the chinese suppliers because I don't speak Chinese. YOYBUY did it for me. The service was very fast. It arrived fast in my country. It delayed inside my country due to the country shipping office strike and COVID. I'm very happy with the service. I will do it again

Date of experience: October 13, 2020
Ukraine
1 review
0 helpful votes
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Excellent service
December 1, 2017

I made two purchases through this intermediary. Excellent service and excellent service. Especially I liked the fact that the intermediary is working with webmoney, it was convenient for me.
The delivery was fast, the packaging was excellent, everything came whole and not damaged.

Date of experience: November 30, 2017
Germany
1 review
5 helpful votes
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Betrüger.
December 16, 2019

Purchased for $312 and paid via Paypal. Account was then blocked because of a large amount. Now I have to transfer the same amount again directly to Youbuy. Then I should contact the service to activate my account again and to be able to arrange the refund to my PayPal account. Fraud!

Date of experience: December 16, 2019
California
1 review
9 helpful votes
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Horrible customer service. Takes forever to ship. Takes forever to update orders. Avoid. AVOID. If using as a taobao agent use a different agent. If using to just buy stuff that they sell? Well why are you buying that crap anyway? AVOID. Yoybuy = Yoysuck.

Date of experience: March 28, 2013
RU
1 review
1 helpful vote
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Best service
March 4, 2021

I have been using this site for over 3 years. Very user-friendly website. Large selection of parcel delivery methods. No problems with customs. The support service always quickly solves all problems.

Date of experience: March 3, 2021
Mexico
1 review
0 helpful votes
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Great agent
July 6, 2020

I have been using yoybuy for shopping from taobao and tmall since last year. The experience has been great all my packages, which mostly are books, arrived in perfect condition.

Date of experience: July 5, 2020
Colombia
1 review
0 helpful votes
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Yoybuy, efficient
July 9, 2021

Yoybuy is the most efficient purchasing agent in the market, it allows us to obtain excellent products, and at a good price.

Date of experience: July 8, 2021

Overview

Yoybuy.com has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent and fast delivery. Yoybuy.com ranks 14th among Discount Shopping sites.

service
68
value
67
shipping
69
returns
57
quality
66
+118