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Australia
1 review
3 helpful votes
Follow b j.
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Youtube doesn't care about the people so their site is a complete mess
They do things nobody wants or asks for they constantly demonetize videos that are fine
And whenever people contact them they either deny the problem make up an excuse or make up a response that doesn't fix anything they keep making the site worse and worse slowly.
Google owns youtube.

Date of experience: March 20, 2022
New Mexico
1 review
4 helpful votes
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I had to contact customer service several times in order to get a response. I ordered several items on sale. They told me my card company had not approved the order - but only after I contacted them. My card said the order was approved. They cancelled my order which I still wished to purchase. They were not helpful, and I was really disappointed.

Date of experience: January 12, 2016
California
23 reviews
85 helpful votes
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The new update with Youtube defeats the purpose of gaining "friends" There were "Subscribers" and "Friends." With the new way it basically deletes the "friends" making them hidden to viewers and friends can be like the "like" in Facebook. I never had any problems with Youtube just I wish they were more thoughtful with this one thing with their new update.

Date of experience: March 17, 2012
Canada
1 review
6 helpful votes
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Stressful being a YouTuber. The kid-friendly stuff is bull crap. Don't even get me started about the copyright claims. I use 5 seconds of a song then i get one. The only times they email me is when they copyright claim me. I wish Susan never became CEO. Also all my favourite youtubers are losing money because kid-friendly things. YT is meant for people 13+, and they have yt kids for a reason.

Date of experience: December 30, 2019
Wisconsin
1 review
3 helpful votes
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I ordered two different dresses, and got the same dress but two different colors. When I returned it, I did not get all of my money back. So I called and wanted to talk to an associate. She was rude, and was stupid. She did not understand what I was trying to say, and kept making it seem like I was the one that was stupid, and it was all my fault. I have never had worse service.

Date of experience: April 11, 2015
New Jersey
3 reviews
9 helpful votes
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Youtube is a great video sharing site, with social network integration and a great interface. But what really defines sites like this is their userbase, and that is where YouTube flops. The commenters on YouTube take advantage of their anonymity to hurt others and create pointless arguments. And not just that, but the YouTube support team takes very little action to actually stop it. It has an amazing potential for improvement, but the userbase needs to be improved first.

Date of experience: August 13, 2012
GB
4 reviews
3 helpful votes
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Very Good Experience
January 20, 2021

My experience with youtube was excellent and it was the best experience of my life! They helped me out with all of my needs and were very helpful. The site was easily reachable and a very well made site. I thoroughly enjoyed my time with them and you will too!

Date of experience: January 18, 2021
RU
4 reviews
14 helpful votes
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Youtube started to become my new google search engine. Whenever I want to find something in the net, i first search it in youtube. However, i seriously hate the ads that they have added to youtube. It is pretty annoying.

Date of experience: June 2, 2011
Japan
1 review
0 helpful votes
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Excellent
December 1, 2022

It is my preferred platform to watch videos/music, the interface is very nice nowadays, the server is fast unlike other platforms, my personal experience with this platform has been very satisfactory.

Date of experience: November 29, 2022
Georgia
2 reviews
5 helpful votes
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Censorship
June 7, 2021

YouTube has apparently decided who is speaking truth and who isn't. They censor and remove those who are not saying what the government tells them to say. YouTube has decided it is the Ministry of Truth from 1984.

Date of experience: June 7, 2021
Mississippi
15 reviews
82 helpful votes
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Go To Watch, Not Make
November 8, 2017

YouTube use to be a good place to post videos, but ever since Google bought them, the site is no longer what it used to be. It is best to watch videos there and not create, as the Content ID system Google uses to check to see whether or not your videos have third party content (which can get them into possible legal trouble) is flawed, as anyone can actually make a false copyright claim and get away with it. Also, the site has slowly went from user videos to having VEVO channels of bands, and even charging money to watch an episode of a TV show or a movie. They even have YouTube Red, which charges money for ad-free browsing and access to original series. It is sad how this once great site has now become another way for Google to make a quick buck.

Date of experience: November 8, 2017
California
1 review
2 helpful votes
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Youtube is very biased politically. Many of my comments get deleted, and there are no foul language in my writing. There are no freedom of speech in Youtube, it's worse than the communist. Very disappointed.

Date of experience: June 19, 2020
Georgia
2 reviews
2 helpful votes
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I am so sick and tired of turning on my TV and having to sign in once again. This is happening like every couple weeks and I have to go to my phone and sign in on my phone to sign in on my TV which I was on this morning. This is getting to be a real pain and I'm seriously considering canceling my YouTube account for $11.99 a month. I'll just watch the ads. Instead of having to put up with this continually signing in. Never had a problem before but obviously somebody else is running YouTube now and thinks it's cool to have customers continually having to sign in. Well you know you where you can stick it YouTube

Date of experience: March 1, 2023
North Carolina
13 reviews
88 helpful votes
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Ok I have been an avid youtube user for quite a while now. I like youtube because if you want to watch a video on how to do somthing then search for it if it isn't there well make it for the world to see. I know that most people go to it just to see viral videos and some people go to learn how to do a particular thing like maybe glitch in Modern Warfare 2. Me myself I watch them to be entertained. Now that they have a safe search feature on the site then it is easier for parents to monitor what their children watch which might help in some of the accidents that have happened because of some of the videos. The only gripe I have is not being able to actually download videos without having to download an add-on into Firefox. You have a variety of videos to watch from funny to fitness. Sometimes you can even watch Tv shows be they are usually taken down within a couple of hours after upload. I recommend this site for entertainment.

Date of experience: August 19, 2010
Illinois
1 review
0 helpful votes
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I like to take Yoga classes on YouTube, but lately, my classes have 2-3 ads that play several times int he middle of the class! They are not skippable either. You are in the middle of an intense workout - holding a yoga pose, only to be interrupted by a bunch of ads! It never used to be this way. What a negative eperience. I wish they would fix this. I have no problem with ads at the beginning or the end of a video, but why in the middle - several times! Ugh!

Date of experience: May 23, 2023
Georgia
57 reviews
75 helpful votes
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I have multiple playlists of hundreds of songs in each that I would never even heard of or listen to if it wasn't for YouTube. I love how they have movies to buy or rent too. I would give YouTube 5 stars but some of those old movies to buy are $16.99 when the same ones are less than $4.99 at the corner drugstore. Also, you get a hard copy for that low price!

Date of experience: July 21, 2021
North Carolina
1 review
7 helpful votes
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Faithful customer LOST
December 15, 2016

Alloy used to be a great place to shop. They had extended sizes in jeans and they were SO reasonable. Not only did I buy extended length jeans from them I used to by tops and shoes as well. Alloy messed up my item that i had ordered and sent me something COMPLETELY different. When I called them they said that it was a mistake and that I had to pay for shipping to send it back as well as I would only get store credit. This made me highly upset. I decided to keep the leggings that were supposed to be PANTS and never order from them again. Even my niece who I referred alloy to said that she no longer orders from them. Sorry alloy. Whoever brought your company, should give it up. The old site, promotions, and customer service was SO MUCH BETTER.

Date of experience: December 15, 2016
California
3 reviews
3 helpful votes
Follow Kevin M.
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I like YouTube because I get a chance to see up and coming artists along with clips of some of my favorite movies or TV shows that I wouldn't get a chance to see. It's obviously a great site. What I don't like is the comment board. Lot of of people respond anamously or have fake accounts. Lot of them are very rude. I just wished there were more real accounts responding in the discussion forum.

Date of experience: July 5, 2013
New Hampshire
1 review
2 helpful votes
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Its "ok"
January 11, 2021

As a avid YT user, i can confirm, its a good site. But the issue with 2 things, 1.Ad revenue good luck trying to make ANY kind of money on youtube, saying "$#*!" will make your channel immediately get demonitized. 2. ADS! You can now get 2 unskipable ads!

Date of experience: January 10, 2021
Pakistan
3 reviews
1 helpful vote
Follow Shafqat G.
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And easiest ways to earn money from online if you have a camera and microphone and video editing software on your computer then you can earn money from youtube.com very simple do you have any experience of any thing you can share with people and earn money.
Even if you don't have any computer your smartphone is your video editor and your smartphone is your camera and your smartphone is also your microphone then use it for video editing video for video shooting and publish on the YouTube channel thanks.
Www.youtube.com/shafqat Ghazi official

Date of experience: September 28, 2019

Overview

YouTube has a rating of 2 stars from 1,218 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with YouTube most frequently mention customer service, many ads and free speech. YouTube ranks 299th among Videos sites.

service
337
value
315
shipping
202
returns
203
quality
312
+196